Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.8
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
220
4 Stars
47
3 Stars
6
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
189 out of
193)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Great
on June 13, 2026
Posted by: Twoton
from Mays Landing, New Jersey
[This review was collected as part of a promotion.] refrigerator has great storage capacity shelving options are amazing smart features are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful fridge
on June 12, 2026
Posted by: Gill
from Oakley ca
[This review was collected as part of a promotion.] The fridge is beautiful and we’ve had it for several years with no issues
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Looks nice
on June 12, 2026
Posted by: KMP02
from Mechanicville, NY
[This review was collected as part of a promotion.] I don’t like that you can’t fully open the front doors unless you lift it up and out at the same time. You can’t pull the veg drawers out to see in the back or pull out to clean.
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy Nicole, Samsung, June 17, 2026
Hello KMP02,
We truly understand how important it is to have full, smooth access when opening the refrigerator doors and using the vegetable drawers. We hear your concern about needing to lift while opening the doors and the limited ability to fully extend the drawers for easier viewing and cleaning.
For this model, the door and drawer movement is designed to work within specific clearance and hinge limits, which can affect how far sections open and how drawers extend when the doors are not fully positioned. This helps maintain proper sealing, alignment, and internal structure, but can also mean certain compartments require the doors to be fully opened for full access.
This kind of design highlights how important placement and surrounding space can be in supporting smooth, unrestricted use. Ensuring there is enough clearance around the unit can help maximize how far doors and drawers can open.
If you ever need to reach out to Samsung, please include this reference number: 1152649960.
Your trust in Samsung means a great deal to us.
Nicole
Samsung Care
We truly understand how important it is to have full, smooth access when opening the refrigerator doors and using the vegetable drawers. We hear your concern about needing to lift while opening the doors and the limited ability to fully extend the drawers for easier viewing and cleaning.
For this model, the door and drawer movement is designed to work within specific clearance and hinge limits, which can affect how far sections open and how drawers extend when the doors are not fully positioned. This helps maintain proper sealing, alignment, and internal structure, but can also mean certain compartments require the doors to be fully opened for full access.
This kind of design highlights how important placement and surrounding space can be in supporting smooth, unrestricted use. Ensuring there is enough clearance around the unit can help maximize how far doors and drawers can open.
If you ever need to reach out to Samsung, please include this reference number: 1152649960.
Your trust in Samsung means a great deal to us.
Nicole
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge
on June 11, 2026
Posted by: DarthReaper
from Olive Branch Mississippi
[This review was collected as part of a promotion.] We love the huge capacity of this refrigerator plus the water and ice feature on the front of the refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 11, 2026
Posted by: Lolinka1991
from Orlando, FL
[This review was collected as part of a promotion.] Product is look so Good and Its perfect for my kitchen
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally here!
on June 11, 2026
Posted by: Steelgreatness
from California
[This review was collected as part of a promotion.] Absolutely love this refrigerator! The spacious 31-cubic-foot interior provides plenty of room for groceries, while the three-door design keeps everything organized. The stainless-steel finish looks modern and elegant. The external water and ice dispenser is convenient and works perfectly. It runs quietly, cools evenly, and exceeds my expectations completely.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Modern Design, Smart Technology, and Spacious
on June 11, 2026
Posted by: ctacsc
from ALIQUIPPA
[This review was collected as part of a promotion.] The Samsung Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator has exceeded my expectations. The 31 cu. ft. capacity provides an incredible amount of storage space, making it easy to organize groceries for a large family while still having room to spare. The adjustable shelving and spacious freezer help maximize every inch of space.
The external water and ice dispenser is convenient and works great, and I love having the option of different ice types. The fingerprint-resistant stainless steel finish keeps the refrigerator looking clean and modern, even with kids constantly opening the doors.
Overall, this refrigerator offers a fantastic combination of storage capacity, modern features, sleek design, and reliable performance. I would highly recommend it to anyone looking for a large, family-friendly refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Large capacity and flexible shelves.
on June 11, 2026
Posted by: Silver Guy
from Argyle TX
[This review was collected as part of a promotion.] We replaced the original due to the water leaking and blowing out our fuse. This one seems to be doing well. Have 5 year warranty just in case!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US