Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.8 out of 5
4.8
(274 Reviews)
Open Ratings Snapshot
Rating breakdown 274 reviews
5 Stars
220
4 Stars
47
3 Stars
6
2 Stars
1
1 Star
0
98%of customers recommend this product. 
(
189 out of 193
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Bespoke refrigerator
on June 22, 2026
Posted by: rayderjay
from Missouri
[This review was collected as part of a promotion.] Im in love with my new Samsung Bespoke refrigerator! I got it while on sale at an amazing price! I love all the space it provides! So much bigger then my last one. Making it perfect for my family of 4. I am a bit confused by the ice trays in the freezer since the ice maker is located in the fridge part. I was told it makes ice in two places but don't see how that is possible. Im assuming you could dump ice in there as a back up. Im just using the trays as extra storage. Over all im very happy with my purchase!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on June 22, 2026
Posted by: Refrigerator
from 1137 Fernwood Pacific Dr
[This review was collected as part of a promotion.] Nothing to review right now. Will write a review later
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Fridge!
on June 22, 2026
Posted by: JenningsClan
from Weiser, Idaho
[This review was collected as part of a promotion.] Love the new appliance! It has plenty of room in my top now for refrigerator items with the pull out drawer on the bottom. And I like that you have to push a "button" in order to open the freezer drawer. My infant plays with his magnet numbers but cannot open the freezer drawer by himself.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Larger interior
on June 22, 2026
Posted by: MHWs
from Illinois’s
[This review was collected as part of a promotion.] The new fridge was purchased To replace an older Samsung . The exterior dimensions Are exactly the same , Although there is more space inside
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great purchase
on June 20, 2026
Posted by: Brooke
from Florida Keys
[This review was collected as part of a promotion.] Just bought this fridge and it's fantastic so far. Easily connected to Samsung SmartThings app, cooled down very fast, and the water and ice dispenser works fantastic! It's got great capacity and it looks fantastic on my home.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice look
on June 19, 2026
Posted by: Alan
[This review was collected as part of a promotion.] Looks good works good. Ice dispenser didn’t work right away.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Look
on June 19, 2026
Posted by: Madre
[This review was collected as part of a promotion.] Like that there is no handle on outside of the freezer. Plenty of space on the inside with water bottle storage in the door. Water filer is easy to get to for replacement.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Capacity
on June 18, 2026
Posted by: Kate
from Western Ma
[This review was collected as part of a promotion.] Very pleased with the capacity of my new refrigerator.
My older one was same size exterior but only 26 cu interior. This one is 32 cu! So much more room in freezer and interior set up much more useful
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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