Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(341 Reviews)
Rating breakdown 341 reviews
5 Stars
267
4 Stars
64
3 Stars
7
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
238 out of
244)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Amazing coating on the finish
on August 26, 2026
Posted by: Ninja
from Ontario, Canada
[This review was collected as part of a promotion.] Stylish and sleek stainless steel coating on this fridge provides a clean, smooth, fingerprint free finish!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on August 25, 2026
Posted by: Love appliances
from West Alexandria ohio
[This review was collected as part of a promotion.] Large capacity for your groceries , love how the shelves can be moved around, would like more door trays for sure for larger condiments , bottom
Freezer has lots of room and like a hidden drawer for even more goodies, you can control your fridge temps through an app which is nice , and the freezer is frost free, the alarm goes off if you have kids that hold the doors open which is nice to remind them ,
Freezer has lots of room and like a hidden drawer for even more goodies, you can control your fridge temps through an app which is nice , and the freezer is frost free, the alarm goes off if you have kids that hold the doors open which is nice to remind them ,
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice finish
on August 22, 2026
Posted by: Jsdrives
from Nebraska
[This review was collected as part of a promotion.] Finish and space. Very fast cooling. Very quiet smart things app is a plus. Lot of storage space. Ergonomic.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 22, 2026
Posted by: Simransk29
[This review was collected as part of a promotion.] Very convenient to use and big enough for all family types.
Been using Samsung from last 10 years never had any problem so far, I would highly recommend everyone buying Samsung.
Been using Samsung from last 10 years never had any problem so far, I would highly recommend everyone buying Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Large Capacity for the Price
on August 20, 2026
Posted by: MTLenny
from Helena, MT
[This review was collected as part of a promotion.] Love the large inside capacity. The refrigerator is 4" deeper than my previous model (even though it's sold as "standard" depth), giving you just enough extra space. Being able to lock the temperature controls and water dispenser is a plus. I was hesitant about purchasing a stainless steel appliance because of fingerprints, but that hasn't been an issue. The Power Cool and Power Freeze features are an added benefit.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fridge
on August 20, 2026
Posted by: SamsungLover
from Harrisburg, PA
[This review was collected as part of a promotion.] This fridge has the coolest temperatures for each part. Minimal noise levels and love the fact it has a sensor on it if the door isn’t all the way closed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke french door refrigerator
on August 20, 2026
Posted by: Marlowe
from EAGLE LAKE
[This review was collected as part of a promotion.] We have had the refrigerator for a couple weeks now and it works very well. The water dispenser has a good flow & so far we have not run out of ice. The cooling of the fridge is very consistent and I especially like the pull out freezer drawer on the bottom. The lower drawer, however does seem to be a bit of a challenge to remove if we have a spill that needs to be cleaned. I'm hopeful that we will not have to deal with that anytime soon. The doors of the refrigerator have adequate spacing for holding condiments and assortment of beverages. So far we are very happy with this unit.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Everyday Features
on August 19, 2026
Posted by: AWVA
from Arverne NY
[This review was collected as part of a promotion.] The storage space is satisfactory. It really could had been design with more options for the height of the shelves. Shelf location is very limiting could had been design with more shelf space options.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy Jeffrey, Samsung, August 20, 2026
Hi AWVA, it's encouraging to hear that the refrigerator offers the storage space you were looking for. Your input regarding shelf height and flexibility provides meaningful insight for product improvement.
Jeffrey
Samsung Care
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US