Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.8
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
220
4 Stars
47
3 Stars
6
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
189 out of
193)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Huge capacity
on July 18, 2026
Posted by: Cookie1974
from Palm coast fl
[This review was collected as part of a promotion.] This refrigerator was much better than expected. There is ton of indoor shelving and huge amounts of space in the refrigerator and freezer area. The outside water and ice disposal dispensers are a great addition to a very nice looking refrigerator from the outside. Very much worth the money.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great looking fridge
on July 18, 2026
Posted by: Rancher
from Nova Scotia, Canada
[This review was collected as part of a promotion.] This fridge has great fit and finish And has quiet operation
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Refrigerator
on July 17, 2026
Posted by: Sherbear
from Sierra Vista AZ
[This review was collected as part of a promotion.] Very nice refrigerator. Lots of space. Love having an icemaker again!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product minor issue
on July 15, 2026
Posted by: RoscoeDolla
from Quincy, FL
[This review was collected as part of a promotion.] Unit works amazingly but the snap rings for leveling the doors keeps popping out.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great choice
on July 14, 2026
Posted by: Lele
from Oregon
[This review was collected as part of a promotion.] So far a fantastic replacement for my old Samsung refrigerator. It is huge-so much capacity!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Works well
on July 12, 2026
Posted by: Toya
from Miami Fl
[This review was collected as part of a promotion.] This refrigerator works very well, and I love the freezer compartment. The only downside is that there isn’t enough height for milk, juice, or other beverages to stand upright. Overall, I’m very happy with it and would definitely recommend it.
Response from Samsung USBy Geraldine, Samsung, August 3, 2026
Thank you for providing your feedback, Toya. Insights like yours help us understand how customers use their refrigerators every day.
We've included the guide below with helpful tips for organizing your refrigerator, maximizing available space, and keeping everyday items within easy reach:
https://www.samsung.com/us/support/answer/ANS10006839/
We're delighted to have you as part of the Samsung family.
Geraldine
Samsung Care
We've included the guide below with helpful tips for organizing your refrigerator, maximizing available space, and keeping everyday items within easy reach:
https://www.samsung.com/us/support/answer/ANS10006839/
We're delighted to have you as part of the Samsung family.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
4
Great replacement
on July 12, 2026
Posted by: Ebackens
from Birmingham Alabama
[This review was collected as part of a promotion.] this refrigerator was a replacement for a previous Samsung model. It fit perfectly and has much more advanced features on our previous model. The previous model lasted for 12 years so we’re happy with longevity of Samsung products. I particularly like the fact that it integrates with my Samsung Smartthings smart Home hub and devices and with Alexa. Couldn’t be happier with this product.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on July 11, 2026
Posted by: Aaron
from Virginia,Henrico
[This review was collected as part of a promotion.] One of the best and valuable product that I purchased I'm so happy with Samsung fridge thank you so much for giving me joy and happiness In the finished the way up cooling and organizing.
Features
5
Performance
5
Design
5
Value
5
(click to see the video)
Written by a customer while visiting Samsung US