Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7 out of 5
4.7
(341 Reviews)
Open Ratings Snapshot
Rating breakdown 341 reviews
5 Stars
267
4 Stars
64
3 Stars
7
2 Stars
1
1 Star
2
98%of customers recommend this product. 
(
238 out of 244
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Smart refrigerator.
on September 2, 2026
Posted by: Buttergray
from Chicago Ridge Il
[This review was collected as part of a promotion.] Samsung is a brand I trust. This refrigerator is no exception. As soon as I plugged it in it regulated the temperature in the fridge and freezer almost immediately. I connected it through the SmartThings app along with my other Samsung productsThis refrigerator has the right amount of space I need for my food. The stainless steel finish is perfect for the other appliances I have in my kitchen. I operate my refrigerator and my other Samsung products from my phone.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy Smart Appliance
on September 2, 2026
Posted by: Cheri
from Foster City, MI
[This review was collected as part of a promotion.] We had an easy time setting up the refrigerator with the Internet, and water. I enjoy setting my refrigerator from my phone. This is the second Samsung Smart Appliance. The size of the refrigerator is very nice. This is bigger than my old refrigerator. I appreciate all the extra features this refrigerator has.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on September 1, 2026
Posted by: Pablo
from Kissimmee
[This review was collected as part of a promotion.] I love my new refrigerator Samsung.This Brand is amazing and the features unique.I make a good purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on August 30, 2026
Posted by: Cool m c
[This review was collected as part of a promotion.] Spacious, stylish, cools well and has good features. A little too tall for our kitchen wall but it fits otherwise.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Addition to the Samsung Family
on August 30, 2026
Posted by: Bick1884
[This review was collected as part of a promotion.] Our new refrigerator has exceeded expectations, with my family particularly appreciating the individual ice makers and dedicated deli zone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
We love our new Samsung Refrigerator!
on August 29, 2026
Posted by: Ronnie
from Texas
[This review was collected as part of a promotion.] It has a beautiful finish and cools exactly to the temp we need! It has consistently maintained temp and is very easy to store and operate our food.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy access to all features.
on August 28, 2026
Posted by: Diane
[This review was collected as part of a promotion.] Very well made product. Beautiful and stylish !
I am very pleased with my purchase of this Samsung refrigerator.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the shelf design
on August 28, 2026
Posted by: LDS5
from Chalfont
[This review was collected as part of a promotion.] I love the overall design. It is very roomy inside and drawers open smoothly. The no fingerprint finish is amazing and dog nose proof! It stays cool and I love that it tells you if the door is cracked open.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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