Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.8
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
220
4 Stars
47
3 Stars
6
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
189 out of
193)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Best Fridge
on August 20, 2026
Posted by: SamsungLover
from Harrisburg, PA
[This review was collected as part of a promotion.] This fridge has the coolest temperatures for each part. Minimal noise levels and love the fact it has a sensor on it if the door isn’t all the way closed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke french door refrigerator
on August 20, 2026
Posted by: Marlowe
from EAGLE LAKE
[This review was collected as part of a promotion.] We have had the refrigerator for a couple weeks now and it works very well. The water dispenser has a good flow & so far we have not run out of ice. The cooling of the fridge is very consistent and I especially like the pull out freezer drawer on the bottom. The lower drawer, however does seem to be a bit of a challenge to remove if we have a spill that needs to be cleaned. I'm hopeful that we will not have to deal with that anytime soon. The doors of the refrigerator have adequate spacing for holding condiments and assortment of beverages. So far we are very happy with this unit.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Everyday Features
on August 19, 2026
Posted by: AWVA
from Arverne NY
[This review was collected as part of a promotion.] The storage space is satisfactory. It really could had been design with more options for the height of the shelves. Shelf location is very limiting could had been design with more shelf space options.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy Jeffrey, Samsung, August 20, 2026
Hi AWVA, it's encouraging to hear that the refrigerator offers the storage space you were looking for. Your input regarding shelf height and flexibility provides meaningful insight for product improvement.
Jeffrey
Samsung Care
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and practical usages
on August 18, 2026
Posted by: Samsung 3 door fridge
from Elk Grove
[This review was collected as part of a promotion.] Very spacious and elegant....perfect for storage and keep food fresh.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on August 18, 2026
Posted by: Azita
[This review was collected as part of a promotion.] I like Samsung products 🙏, I have Tv, microwave too
Written by a customer while visiting Samsung US
Customer Rating
5
Great design
on August 16, 2026
Posted by: 4beloved1
[This review was collected as part of a promotion.] Exactly what we are looking for inside layout and freezer layout. Easy to adjust temperature and setup
Written by a customer while visiting Samsung US
Customer Rating
4
Great large fridge!
on August 16, 2026
Posted by: SamW
from Lexington, SC
[This review was collected as part of a promotion.] The product is great so far! The only annoying issues so far are the crisper drawers fo not come out easy for cleaning (still haven't figured it out) and there is way too much plastic and tape to take off thats difficult.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a good refrigerator
on August 16, 2026
Posted by: JEM2
[This review was collected as part of a promotion.] Overall it is a good fridge. There is a lot of main storage space, the adjustable shelf is beneficial for taller items, and the separate deli drawer is a plus. The main flaws are strange in the doors and freezers. We underestimated how limited the storage space was in the doors for condiment type items that may be a bit taller. The freezers overall have a decent storage space, however it can be a little tricky when you run into taller items. Just things to adjust to, overall a good fridge so far.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US