Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
84
4 Stars
11
3 Stars
5
2 Stars
0
1 Star
3
94%of customers recommend this product.
(
77 out of
82)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Samsung fridge
on June 26, 2026
Posted by: Fridge
[This review was collected as part of a promotion.] So far we like the cooling and capacity, the ice dispenser is a great pro. At this point the efficiency is meating the standards along with the food preservation
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on June 26, 2026
Posted by: Abbymtf
from Las Vegas, NV
[This review was collected as part of a promotion.] Nice looking fridge that works great. I love that it comes with the fancy ice maker and a sliding shelf. It has plenty of space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Some great things but missing dispenser light
on June 24, 2026
Posted by: Tony
from FL
[This review was collected as part of a promotion.] Cooling- freezer at warmest setting 5° and ice cream gets too frozen to scoop out.
Dispenser is tall enough for Stanley drinking cup, however they missed having a light to see when glass is full!
The big ball ice cubes are great. You get full control of making 3,6,9 balls per day when you use the SmartThings app.
It is easy to organize food and makes it easy to find and retrieve items.
Dispenser is tall enough for Stanley drinking cup, however they missed having a light to see when glass is full!
The big ball ice cubes are great. You get full control of making 3,6,9 balls per day when you use the SmartThings app.
It is easy to organize food and makes it easy to find and retrieve items.
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything on my Fridge
on June 23, 2026
Posted by: Notmarr
[This review was collected as part of a promotion.] Love how much I can fit in my fridge. Keeps everything cool and fresh. Everything works perfect and the water dispenser is my favorite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Some nice features!
on June 23, 2026
Posted by: Vee Hdz
from San Antonio, Texas
[This review was collected as part of a promotion.] This is a pretty refrigerator and I love that it can be controlled with the app.
I have a few cons at this point: 1. I am constantly wiping it down because fingerprints are VERY visible. 2. The bottom of the doors are somewhat low to the ground, so there is the possibility of scraping the top of your foot when opening if you're not careful. 3. The shelves in the freezer are not really adjustable.
I have a few cons at this point: 1. I am constantly wiping it down because fingerprints are VERY visible. 2. The bottom of the doors are somewhat low to the ground, so there is the possibility of scraping the top of your foot when opening if you're not careful. 3. The shelves in the freezer are not really adjustable.
As an FYI because it wasn't easy to find in the manual: It takes I think 24 hours or so for the first time the ice spheres to be made.
Overall, I don't regret the purchase right now.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What an amazing side by side fridge, must buy.
on June 22, 2026
Posted by: danran1271
from Manchester NH
[This review was collected as part of a promotion.] When our 10 year old 24 cu ft Maytag fridge died because of faulty compressor and we lost all our food, we had to go with a Samsung side by side. We loved the look and features of this model especially the sphere ice. Wow is all I can say about the ice. It makes a great amount in such a short time on top of having standard cubed and crushed was a big upgrade. The capacity is amazing 27 cu ft with plenty of room for everything. The style is very industrial and gorgeous. I was nervous it wouldn’t match our other appliances and cabinets but it makes our kitchen pop more now. The external water and ice dispenser work flawlessly and the Smart Things app has added to the benefits of this fridge. I can control how much ice and utilize AI features to help save energy as well as make the fridge perform its optimal best.
The cooling of the fridge and freezer has maintained a perfect level where we feel our food is better preserved so no worries about spoilage.
The cooling of the fridge and freezer has maintained a perfect level where we feel our food is better preserved so no worries about spoilage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spacious
on June 21, 2026
Posted by: Athomechef
from Sacramento,Ca
[This review was collected as part of a promotion.] Purchased refrigerator at an amazing price and perfectly fit in the location in my kitchen. Way more space than I know what to do with. The sphere ice is a great perk!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 20, 2026
Posted by: Karina
from Lindsay, ca
[This review was collected as part of a promotion.] Has an awesome capacity
Ice dispenser works amazing.
Very energy efficient
Power cool option is great
Great food preservation.
Ice dispenser works amazing.
Very energy efficient
Power cool option is great
Great food preservation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US