Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
84
4 Stars
11
3 Stars
5
2 Stars
0
1 Star
3
94%of customers recommend this product.
(
77 out of
82)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Great
on July 5, 2026
Posted by: Boss
[This review was collected as part of a promotion.] Good product very durable and plenty of space love the hidden water on door
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 5, 2026
Posted by: BBAPMRA
from Florida
[This review was collected as part of a promotion.] Easy to install app and setup. Works great. It is highly efficient. Love the sphere ice features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on July 4, 2026
Posted by: Kenny
from Orlando Fl.
[This review was collected as part of a promotion.] love the ice features I work for you thanks for saying that
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stove
on July 3, 2026
Posted by: Renee1991
[This review was collected as part of a promotion.] This cooking range offers exceptional performance and sophisticated design. Its advanced features simplify meal preparation, ensuring consistent and delicious results. The durable construction promises longevity and reliability in any kitchen environment. Cleaning and maintenance are remarkably straightforward, adding to its user-friendly appeal. Overall, this appliance represents a significant upgrade for the discerning home chef.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on July 2, 2026
Posted by: Mememe
from Texas
[This review was collected as part of a promotion.] Beautiful easy to set up cooled down fast good fridge
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review
on July 1, 2026
Posted by: Vcallander
from Montgomery
[This review was collected as part of a promotion.] We've been very happy with this Samsung refrigerator! The ball ice feature was an unexpected bonus and has quickly become one of our favorite features. It makes drinks look great and is perfect for entertaining. The refrigerator is spacious, with a well-designed layout that makes it easy to organize groceries and maximize every inch of storage. The shelves and compartments are thoughtfully arranged, so everything has its place and is easy to find. It also keeps food consistently cold and runs quietly. Overall, this refrigerator combines style, functionality, and plenty of storage space. If you're looking for a refrigerator that's both practical and packed with useful features, this Samsung model is an excellent choice. We would definitely recommend it to anyone shopping for a new refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Another well made samsung device
on June 30, 2026
Posted by: Brad O
from Dallas Tx
[This review was collected as part of a promotion.] I love the sphere ice in my drinks! The fridge is very well designed and stays gorgeous
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Ice maker
on June 27, 2026
Posted by: Couch
[This review was collected as part of a promotion.] Ice maker is garbage and breaks. I wouldn’t buy any Samsung products if I were you
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Jeffrey, Samsung, July 13, 2026
Hi Couch, we understand how important your fridge's features are, and we appreciate you letting us know about your experience. We're here to help.
A steady water supply and proper freezer temperature are important for ice maker performance. We've included the guide below with steps to help you troubleshoot this concern.
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Feel free to get in touch if you need further assistance.
Jeffrey
Samsung Care
A steady water supply and proper freezer temperature are important for ice maker performance. We've included the guide below with steps to help you troubleshoot this concern.
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Feel free to get in touch if you need further assistance.
Jeffrey
Samsung Care
Written by a customer while visiting Samsung US