Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
84
4 Stars
11
3 Stars
5
2 Stars
0
1 Star
3
94%of customers recommend this product.
(
77 out of
82)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
The fridge that completes your Samsung kitchen
on July 17, 2026
Posted by: dukefingaz
from LAKE ELSINORE
[This review was collected as part of a promotion.] I’m really impressed with my Samsung Bespoke refrigerator with Sphere Ice™. It fits perfectly in my kitchen and the modern Bespoke design blends seamlessly with all my other Samsung appliances. The stainless steel finish matches my range and dishwasher, giving the whole space a clean, unified look and for a side by side, its way more space than I thought it would be for the type.
The Sphere Ice™ feature is a standout — the slow‑melting ice balls look great in drinks and actually make a difference. Cooling performance is solid, storage is flexible, and the fridge runs quietly. Overall, it’s a stylish upgrade that feels premium and fits my space exactly the way I wanted.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Lots of room to meal prep and preserve for Winter!
on July 17, 2026
Posted by: mchance003
from Nashville
[This review was collected as part of a promotion.] I use the Samsung Bespoke AI 27 cu ft Side‑by‑Side Refrigerator as my second refrigerator, and it has become an essential part of how I cook and store food. I cook everything from scratch, rely heavily on fresh fruits and vegetables, and freeze a lot of produce for winter. This refrigerator has taken a huge load off my main fridge and given me the space and organization I’ve always needed.
The layout works perfectly for the way I cook. The shelves and drawers make it easy to separate fresh produce, meal‑prepped dishes, and the fruits and vegetables I freeze in bulk. I’m constantly washing and rotating ingredients, so the removable shelves and drawers are a big help—they make cleaning quick and simple.
The freezer door doesn’t have much storage because of the ice and water dispenser, but honestly, I don’t mind. I use the dispenser every single day, and the sphere ice has become one of my favorite features. I use it for iced coffee, smoothies, and even for chilling produce quickly before prepping. The convenience of getting cold water instantly is something I appreciate more than I expected.
Because I store so much food, keeping temperatures consistent is important. Both the refrigerator and freezer have been extremely reliable. I paired it with the SmartThings app, and being able to check or adjust the temperature from my phone is surprisingly useful—especially when I’m freezing large batches of fruits and vegetables or prepping meals for the week.
Getting it into our older home was a challenge because of the narrow doorways, but once we managed that, setup was easy. Everything has been running smoothly since day one. As someone who cooks constantly, meal preps, and preserves food for winter, this refrigerator has made my kitchen routine easier and more efficient. I’m genuinely pleased with it and highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Can’t beat Samsung!
on July 16, 2026
Posted by: ToriKRichard
from Godley
[This review was collected as part of a promotion.] My family is long time Samsung brand users! We have purchased many appliances over the years and we always end up falling in love with the newest Samsung products! When I am making appliance purchases I read almost every review out there. I like to be well informed on any pros or cons! I’m happy to say with this side by side Samsung Bespoke there really isn’t any cons! It makes amazing sphere ice that keeps drinks cooler and fresher longer, it of course also has cubed/crushed ice options on the front dispenser. The doors themselves are easy to open so you won’t have to struggle tugging on them. The shelves are all adjustable so it’s perfect for your fridge and freezer food needs. I especially love the extra deep drawer in the refrigerator because we always have so many sandwich meats, cheeses and veggies I like to throw inside. Plenty of height in the door compartments for milk, juices and other tall containers. All in all it’s a beautiful well thought out appliance and I wouldn’t hesitate on purchasing this refrigerator if you are looking for a quality appliance that looks sleek and will last you many years.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Modern, roomy fridge!
on July 16, 2026
Posted by: hockeymomreviews
from Rogers
[This review was collected as part of a promotion.] I've been extremely impressed with the Samsung Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice™. It has a sleek, modern design that instantly upgraded the look of my kitchen, and the fingerprint-resistant finish is a huge bonus for keeping it looking clean.
The storage space is fantastic, with plenty of room to keep everything organized. I especially love the Sphere Ice™ feature—it makes perfectly round ice that looks great in drinks and melts more slowly than regular cubes. The external water and ice dispenser is convenient, and the refrigerator cools quickly while maintaining consistent temperatures.
The smart features are easy to use, and being able to monitor and adjust settings from my phone is a nice touch. Overall, this refrigerator combines style, functionality, and innovative features into one impressive appliance. I would definitely recommend it to anyone looking for a high-end refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
so so happy with this upgrade
on July 16, 2026
Posted by: nicolemswyers
from troy
[This review was collected as part of a promotion.] i am so happy to be upgrading to a bigger fridge. there is a ton of space in it - the door shelves are very spacious, and the drawers are huge. i am able to fit all my usual groceries, three tiered cakes in domes, prepped food, etc without it feeling too crammed.
the front is fingerprint resistant which keeps me from having to clean it every single day. it looks high end.
i love that it displays the temperature so i know my food is always a safe temperature. after delivery, it reached safe temperatures pretty quickly with the power cool settings.
i love that it has the ice and water dispenser so i don’t have to use any extra space for that. the shelves and drawers all feel very sturdy. set up was very easy, connecting to wifi was easy. fridge is much quieter than my old fridge as well. no complaints, very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great product!
on July 16, 2026
Posted by: mia127
from Las Vegas
[This review was collected as part of a promotion.] I’m so happy to have the opportunity to get a new refrigerator after about 21 years. The Samsung Bespoke AI 27 cu ft side by side refrigerator is what I have. The fridge and freezer are both spacious and items are easy to find. The shelves in the fridge are wide and spaced out well so there is plenty of room. There’s also a lot of room on the doors. I also appreciate the fact that the ice maker makes 2 different types of ice, perfect for your favorite beverage! I also love that I can use the app to check the temperature and the alarm feature that beeps when a door is opened for too long. I also like the way you open the doors (no handles per say),gives the refrigerator a modern look. The stainless steel finish looks great in my kitchen! It also seems to not show finger smudges as much as my prior one did.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect for a busy family kitchen
on July 16, 2026
Posted by: talam
from Buena Park
[This review was collected as part of a promotion.] I am really happy with my Samsung Bespoke AI Refrigerator so far. The stainless-steel design looks clean and premium without unnecessary visual distractions. I especially love the finger-resistant surface because I have two small children, and it helps keep the refrigerator looking cleaner. The integrated handles give it a smooth, modern appearance, while the spacious interior and gallon-sized door storage make organizing groceries and drinks easy. The side-by-side layout and external water and ice dispenser are also very convenient. I have not tried the sphere ice yet, but I am sure it will look amazing and give drinks a rich, impressive presentation. Overall, it is a stylish, specious, and family-friendly refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Refrigerator
on July 14, 2026
Posted by: rvplima
from florida
[This review was collected as part of a promotion.] The review is for the model RF70H25KER that is not listed in the picklist option. This is a specific model that fits perfectly in my kitchen with beauty and modern style. The refrigerator cooling works very well and the internal space and design including dispenser are great. Happy with my purchase.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
