Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
121
4 Stars
20
3 Stars
7
2 Stars
0
1 Star
3
96%of customers recommend this product.
(
108 out of
113)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Works fast
on September 7, 2026
Posted by: Alystr
[This review was collected as part of a promotion.] Freezer works great and fast as well as the refrigerator!
The sphere ice is a great feature and in part with the lighting and ice maker, the app controls are so convenient to adjust temps and ice output control
The sphere ice is a great feature and in part with the lighting and ice maker, the app controls are so convenient to adjust temps and ice output control
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fridge
on September 5, 2026
Posted by: My fridgey
[This review was collected as part of a promotion.] FRIDGE IS AMAZING, hasn’t given us any issues and still working for the past 4 years! I wouldn’t trade it for anything else, other than a newer model
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge
on September 5, 2026
Posted by: Nobleman
[This review was collected as part of a promotion.] Great look. I love the ice balls. The interior is very spacious and compartment keeps veggie fresh. We are overall very happy.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 5, 2026
Posted by: Y2K Mike
[This review was collected as part of a promotion.] So far no issues we love the design excited about it. We like the design and the doors. Excited to see the bespoke ice machine and how it performs
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So impressed!
on September 3, 2026
Posted by: Haleybop
from Michigan
[This review was collected as part of a promotion.] I am really impressed with this refrigerator. First, everybody told me don't get stainless steel. It says it won't show your fingerprints but it does. I have put my fingerprints all over the refrigerator and they do not stick. Happy, happy! It's beautiful both inside and out. I don't know how much I'll use the sphere and half sphere ice so it's really nice that I can turn it off and use that area for different storage. I intentionally didn't get a fridge with a ton of bells and whistles like the smart hub and things like that but I'm still impressed with what this fridge is able to do by connecting to smart things. This fridge has the same dimensions as my old fridge on the outside but I went from a 22 cubic foot to a 27 cubic foot because of how they designed the inside. They really made good use of the space. And I love it because it fits exactly into where I had my old refrigerator and it looks beautiful. I didn't know what the sides would look like. Guess I just didn't research that. I love the darker gray magnetic finish.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ice Spheres
on September 1, 2026
Posted by: Wannawow
from West point, Georgia
[This review was collected as part of a promotion.] It's a beautiful fridge. Im looking forward to getting ice spheres. It replaced a frigidaire. Im excited to a the difference between the size by side and the other kind with the bottom drawer. It came well packaged and secured
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful product, great technology!
on September 1, 2026
Posted by: Justin
from Tennessee
[This review was collected as part of a promotion.] Nice and spacious! The sphere ice is awesome! The hidden handles are nice too! Very easy to control through the smart things app. Notifications when doors are opened and closed or if temperature is too high.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Capacity
on September 1, 2026
Posted by: Irvin
from Rochester, NY
[This review was collected as part of a promotion.] We like the large capacity in this refrigerator. Also that ice maker got moved to the door. The new design and airflow is fenomenal.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US