Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
84
4 Stars
11
3 Stars
5
2 Stars
0
1 Star
3
94%of customers recommend this product.
(
77 out of
82)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Great Features
on July 29, 2026
Posted by: ERICA1173
from Clarksdale
[This review was collected as part of a promotion.] I absolutely love this side by side refrigerator, it"s beautiful and has a lot of great features, The freezer has plenty of room for all my frozen veggies and other frozen food items,I love the water and ice dispenser, the ice dispenser makes cubes, crushed and spear ice, and I love the door alarm, with children this feature helps when they holds it open too long or even forget to close the door and that really help with keeping food fresh. The French Doors is another feature that I love, i love the clean look of the frig and the pocket door handles is another great feature which gives it a clean finish this refrigerator is roomy and i love that it has a app that alerts you if the door is open and you can adjust your temperature all from your phone. I definitely would recommend.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great features!
on July 27, 2026
Posted by: Bonnie
[This review was collected as part of a promotion.] This refrigerator is one of the nicest one we’ve ever had! We love the sphere ice cube maker. It keeps things cold but does not freeze my lettuce and other veggies. Love the no handles design. It’s very quiet and we can hardly hear it dump ice.
My only wish is that it would be nice to have a light in the dispenser area. We used our old one as a night light.
Written by a customer while visiting Samsung US
Customer Rating
5
Sphere it is!
on July 27, 2026
Posted by: Blaccginger
[This review was collected as part of a promotion.] I’m really impressed with my Samsung Bespoke refrigerator with Sphere Ice™. It fits perfectly in my kitchen and the modern Bespoke design blends seamlessly with all my other Samsung appliances. The stainless steel finish matches my range and dishwasher, giving the whole space a clean, unified look and for a side by side, its way more space than I thought it would be for the type. The Sphere Ice™ feature is a standout — the slow‑melting ice balls look great in drinks and actually make a difference. Cooling performance is solid, storage is flexible, and the fridge runs quietly. Overall, it’s a stylish upgrade that feels premium and fits my space exactly the way I wanted.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on July 25, 2026
Posted by: Debbiedo
from Oceanside CA 92057
[This review was collected as part of a promotion.] This refrigerator has so many different and surprisingly fun things about it. Love the round ice keeps everything cold. Even cold throughout the refrigerator which is nice. Looks really good also I love not having sticky handles.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bespoke fridge
on July 24, 2026
Posted by: SteveC835
from Montgomery
[This review was collected as part of a promotion.] We’ve been using our new Bespoke side-by-side refrigerator for several weeks now, and it has been a great upgrade. We switched from a French-door refrigerator, and we much prefer the side-by-side design. The freezer is much easier to organize because everything is visible and easy to access instead of getting buried in drawers. The refrigerator also feels more spacious and functional than our previous one. One of our favorite features has been the cocktail ice balls—they’re a fun surprise and perfect for entertaining or relaxing with a drink in the evening. The SmartThings app has been easy to use and lets us adjust settings like the refrigerator and freezer temperatures, as well as customize features such as how many cocktail ice balls are made each day. It’s convenient to have those controls available right from our phones. Overall, we’re extremely happy with the refrigerator and would definitely recommend it to anyone looking for a stylish, functional upgrade.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect Fridge
on July 24, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This refrigerator meets all my families needs. It has a nice, sleek design. It's spacious and easy to organize. It holds so much food. The side-by-side allows for us to see everything in the refrigerator easily. This is the first side-by-side I've used and I love it! It keeps everything fresh and cold. It has plenty of space in the doors for drinks and condiments. It makes cubed, sphere, and crushed ice. My favorite thing is the sphere ice and it makes half spheres as well. It stays frozen for a long time and keeps drinks cold for way longer than regular ice. I can control temperature and use AI energy via the SmartThings app. I love that. It sends an alert to your phone if the door is left open and you can order water filters through the app as well. Overall, this is the best refrigerator I've owned and I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Refrigerator that is practical
on July 24, 2026
Posted by: vikkichamp
from Bethlehem
[This review was collected as part of a promotion.] I have been using the refrigerator for a week now and am enjoying it. The refrigerator is very sleek looking, but stainless steel is not fully fingerprint proof, which is challenging when you have kids. They’re grabbing the outside doors to open with messy hands because there are no handles. There is also no drip tray in the area where the ice and water comes out, so if it overflows it just goes all over the floor. It has a good amount of storage, the storage shelves are a nice size and I like how deep the drawers are. I do wish there was a small drawer somewhere to store items like cheese or sandwich meat. I do like how many ice features there are and enjoy the feature to make the sphere ice. I like putting the sphere ice in my coffee. It makes a good amount like 3-4 a day, but it took a couple of days for it to start making it. . Overall the refrigerator preforms really well and does all of the things a refrigerator should do. I would recommend it to my friends and family. Samsung makes very quality products and this is one of them. The design has given my kitchen a more elevated look.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Five-Star Refrigerator with Great Features
on July 23, 2026
Posted by: Angie03251980
from Plantation
[This review was collected as part of a promotion.] I’ve had the Samsung RS70H27SDRAA refrigerator for a while now, and I’m really happy with it. Before buying it, I spent a lot of time comparing different models because I wanted something that was spacious, reliable, and looked good in my kitchen. It’s turned out to be a great choice.
The first thing I noticed was how much room it has. I can fit a full grocery shop without having to shuffle everything around to make it fit. The side-by-side layout makes it easy to keep everything organized, and I can actually see what I have instead of finding things hidden in the back weeks later.
One feature I didn’t think I’d love as much as I do is the sphere ice. The larger round ice melts much more slowly than regular cubes, so my drinks stay cold longer without getting watered down as quickly. We usually have friends or family over, and it’s always a nice touch when I’m serving drinks. People actually comment on it because it’s not something you see in every refrigerator, and it makes everything feel a little more special.
The water and ice dispenser also gets used every single day. Having cold, filtered water whenever I want it is really convenient, and the ice maker has had no trouble keeping up.
I’ve also been impressed with how well it keeps food fresh. My fruits and vegetables last longer than they did in my old refrigerator, and everything stays at a consistent temperature. It’s helped cut down on food waste, which I definitely appreciate.
Another thing I love is how quiet it is. My previous refrigerator was always humming or making random noises, but this one is so quiet that I hardly notice it. On top of that, it has a sleek, modern look that fits perfectly with the rest of my kitchen.
Overall, I’m really glad I chose this refrigerator. It has plenty of storage, keeps food fresh and has great features! It also looks great, works exactly as I hoped, and has made everyday life just a little easier. I’d definitely recommend it to anyone looking for a refrigerator that’s both practical and stylish.
I would recommend this to a friend!
Written by a customer while visiting The Insiders