Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.7
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
121
4 Stars
20
3 Stars
7
2 Stars
0
1 Star
3
96%of customers recommend this product.
(
108 out of
113)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice and External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Great refrigerator
on September 24, 2026
Posted by: Refrigerator 2
from Willspoint tx
[This review was collected as part of a promotion.] Great refrigerator and I like the ice but I think the water on the door tube is to close to the edge of the cup when it fills up the water sometime hits the cup
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I would highly recommend
on September 24, 2026
Posted by: Samsungmofo
[This review was collected as part of a promotion.] wonderful it's such a wonderful device I love it stores everything that I need side by side action is wonderful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One great feature that was a surprise
on September 24, 2026
Posted by: Vinny
from Arizona
[This review was collected as part of a promotion.] This fridge works as expected and has one real nice surprise: it has an extra ice maker that creates large round ice cubes - perfect for cocktsils
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great capacity and design
on September 24, 2026
Posted by: Rick
from California
[This review was collected as part of a promotion.] Great design and capacity holds lot of items, love the sphere ice. Also like the app which allows me to adjust temperature
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sphere ice! And tons of room!
on September 21, 2026
Posted by: Sir Nick
from Mason MI
[This review was collected as part of a promotion.] The refrigerator is above my expectations the sphere ice is an outstanding feature It is bigger than it looks plenty of space in both the refrigerator and the freezer Different types of ice is a plus Also the crisper and the shelving in the refrigerator is outstanding and get consistent cool Consistent freeze It is sleek it is modern It fits perfect In my kitchen the finish of the stainless steel is fingerprint resistant which is awesome The shape and design is very modernVery happy with the purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fine
on September 21, 2026
Posted by: Annij
[This review was collected as part of a promotion.] Product is fine for now, cousin shared theirs needed a new part within the first year so I'm nervous about ours, but will stay hopeful it doesn't need service for a long while
Written by a customer while visiting Samsung US
Customer Rating
5
In love with Samsung smart refrigerator
on September 20, 2026
Posted by: Dee Jay
from Rupert, wv
[This review was collected as part of a promotion.] I love my smart fridge. Keeps everything the temp out should be. The features it has are amazing. I highly recommend this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The space or capacity of the box,the ice machine.
on September 20, 2026
Posted by: Brad
from Illinois
[This review was collected as part of a promotion.] Seems to be a pretty good refrigerator so far so good just having trouble figuring out how to regulate the temperature.
Response from Samsung USBy Whenny, Samsung Care, September 23, 2026
Looks like your new refrigerator is already making a great first impression! We're thrilled to hear you're enjoying your Samsung refrigerator.
If you'd like helpful guidance on adjusting and managing the temperature settings, please visit Samsung's support article: https://www.samsung.com/us/support/answer/ANS10001436/
Cheers to fresh food and icy-cold drinks!
Whenny
Samsung Care
If you'd like helpful guidance on adjusting and managing the temperature settings, please visit Samsung's support article: https://www.samsung.com/us/support/answer/ANS10001436/
Cheers to fresh food and icy-cold drinks!
Whenny
Samsung Care
Written by a customer while visiting Samsung US