Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 32 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Auto Ice Maker - Stainless Steel
Average customer rating
4.8 out of 5
4.8
(125 Reviews)
Open Ratings Snapshot
Rating breakdown 125 reviews
5 Stars
106
4 Stars
17
3 Stars
1
2 Stars
1
1 Star
0
97%of customers recommend this product. 
(
102 out of 105
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke AI 32 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Auto Ice Maker - Stainless Steel
Customer Rating
5 out of 5
5
Big & Beautiful!!
on July 23, 2026
Posted by: LeeO78
from Weslaco
[This review was collected as part of a promotion.] My big and beautiful Samsung refrigerator was delivered and oh my goodness am I so happy!! The Bespoke is big and spacious and the SmartThings app is a great feature. Once the refrigerator was setup and running, both the refrigerator and freezer quickly came down to optimal temperature much quicker than expected I loved the “all around cooling once I added food. I have not had any issues with the refrigerator nor freezer and I am very satisfied.
I love the slide in shelf feature as I am able to store larger taller items on a shelf. The slide in shelf was a well thought out design.
I am so very happy with my Samsung Bespoke refrigerator, it was a great choice that I would recommend.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Amazing refrigerator with plenty of space!
on July 23, 2026
Posted by: Thumperc25
from Palm Coast
[This review was collected as part of a promotion.] Massive 32 cubic feet large space capacity in almost the same footprint as my old refrigerator. Unloaded my old refrigerator that was packed full into the new fridge and used only half the space! What really sets this fridge apart is the size of the large door shelf compartments. Plenty of room for my constantly used items and having room to put bigger containers like a gallon of milk is awesome! The adjustable selves make it easy to fit oversized items onto the shelf. I also enjoy the auto ice maker and large capacity of the ice tray, it holds allot of ice. The freezer drawer section gives ample room with the two separate compartments. The bottom portion of the freezer drawer is huge and has ton of space for your frozen foods! The built-in divider helps in organizing your items. Overall, I am very happy with the new fridge!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Great feature
on July 21, 2026
Posted by: Lovely24
from New Hampshire
[This review was collected as part of a promotion.] Very great product Technologies wonderful And it keeps of food fresh.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features
on July 21, 2026
Posted by: None
from Ca
[This review was collected as part of a promotion.] Great capacity and cooling . Cool and controlled without concern with Bluetooth connection
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Instructions
on July 19, 2026
Posted by: Melbo
from Haughton Louisiana
[This review was collected as part of a promotion.] It would be helpful to include a more detailed book for operating the refrigerator
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First samsung
on July 19, 2026
Posted by: Rsmon
from Mexicali baja California mexico
[This review was collected as part of a promotion.] Great product. Very helpful and impressive too much space
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this refrigerator
on July 18, 2026
Posted by: skhope
from Boonton
[This review was collected as part of a promotion.] This refrigerator is a lot more spacious than our old one, which had the same dimensions. The only difference is that we had an in-door water and ice dispenser, while this one has an ice maker in the freezer. It takes about 2 hours to fill the ice tray completely. We are so glad we chose this unit because space has always been an issue for us. It cools quickly and maintains the set temperature in both sections.
I also like the chime that alerts if the doors are left open. I also get a notification on my phone through the SmartThings app. This is extremely helpful because my kids tend not to close doors properly. I also like that I can adjust the temperature remotely through the app. I also appreciate the fact that the app allows me to order parts, like water filters, and receive support through the app.
I like the stainless steel finish that matches the rest of my appliances perfectly and gives my kitchen a modern look. The drawers and compartments are very sturdy and adjustable. This allows me to store different sizes and weights of food without worrying about them breaking. I also appreciate that the freezer drawer has 2 compartments, with the top one that slides in.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Love Our Family Hub!
on July 17, 2026
Posted by: KatcarDoo
from Kentucky
[This review was collected as part of a promotion.] Title: Love Our Family Hub!
Review:
We absolutely love our Samsung Family Hub fridge! It keeps everything cold, has plenty of space, and the smart screen is our favorite feature. The kids love looking at family pictures and leaving little notes, and it’s become part of our daily routine. Definitely one of our favorite appliances!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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