Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 32 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Auto Ice Maker - Stainless Steel
Average customer rating
4.9 out of 5
4.9
(87 Reviews)
Open Ratings Snapshot
Rating breakdown 87 reviews
5 Stars
75
4 Stars
11
3 Stars
1
2 Stars
0
1 Star
0
97%of customers recommend this product. 
(
71 out of 73
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 32 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Auto Ice Maker - Stainless Steel
Customer Rating
5 out of 5
5
Awesome look
on August 12, 2026
Posted by: Rocket
from Amboy
Product looks great! Looks awesome and the thing is huge. Tons of space
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's Big and Beautiful!
on August 12, 2026
Posted by: Katy
from Missouri
I didn't know what I was missing out on! After a lightning strike finished off our old fridge, my husband and I decided to splurge and get the 32 cubic feet French door model and it was well worth it ! It has so much room and tons of shelving it runs super quiet. it also connects to our smart things app and even that was simple.... Love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Always Delivers Quality
on August 11, 2026
Posted by: Mssassy777
from Pearlington, Mississippi
We love the refrigerator. It is very pretty color and nice to to look at but more than that, it is perfect for the two of us. The freezer is nicely separated into two drawers that makes it easy to put regularly used items in the top, which includes the ice maker, and other things in the lower freezer drawer. The two doors are awesome. We don't need water in the door because we are water snobs and purchase bottle water. It keeps all our items appropriately cooled and we have zero issues with things freezing in the fridge part! There's no condensation drips. We also love Samsung. They deliver a consistently good product. We have TVs, Phones, Washer and Dryer and now a Refrigerator. Love the Consistency Samsung delivers!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great ice making and roomy
on August 11, 2026
Posted by: JBoose
[This review was collected as part of a promotion.] Great size refrigerator, quick ice making and spacious. The app is a plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love everything about it
on August 10, 2026
Posted by: None
The Refrigerator had everything I was looking for. Size is perfect. The ice maker in the right spot Inside has the right amount of shelf’s and drawers in it. The freezer with 2 drawers helps with enough food storage. NO more finger prints on it.
It’s fantastic.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Longetivity
on August 9, 2026
Posted by: Zahid Y
[This review was collected as part of a promotion.] Too early to give a 5 star rating. My previous Samsung refrigerator didn’t perform well. I had to discard it and buy this one
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on August 4, 2026
Posted by: moneyrules
from Huntington
[This review was collected as part of a promotion.] Very large storage capacity, room for everything. Love the built-in water pitcher and water dispenser. Love the Wi-Fi connectivity to the app. When a door gets left open
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sad
on August 1, 2026
Posted by: Luna
from Arkansas
[This review was collected as part of a promotion.] Ice makers don't hold up, one denigrating after 6 months, the other lasted 1 year
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy JeffreySamsungAugust 6, 2026
We appreciate you sharing your experience with us, Luna. We'd like the opportunity to learn more about your fridge and see how we can help.

Please feel free to reach out through any of the contact options below and provide reference number 1152926538 so we can quickly pull up your information:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

We're here to support you.

Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
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