Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 32 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Auto Ice Maker - Stainless Steel
Average customer rating
4.8 out of 5
4.8
(125 Reviews)
Open Ratings Snapshot
Rating breakdown 125 reviews
5 Stars
106
4 Stars
17
3 Stars
1
2 Stars
1
1 Star
0
97%of customers recommend this product. 
(
102 out of 105
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 32 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Auto Ice Maker - Stainless Steel
Customer Rating
5 out of 5
5
Great features
on August 4, 2026
Posted by: moneyrules
from Huntington
[This review was collected as part of a promotion.] Very large storage capacity, room for everything. Love the built-in water pitcher and water dispenser. Love the Wi-Fi connectivity to the app. When a door gets left open
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sad
on August 1, 2026
Posted by: Luna
from Arkansas
[This review was collected as part of a promotion.] Ice makers don't hold up, one denigrating after 6 months, the other lasted 1 year
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Jeffrey, Samsung, August 6, 2026
We appreciate you sharing your experience with us, Luna. We'd like the opportunity to learn more about your fridge and see how we can help.

Please feel free to reach out through any of the contact options below and provide reference number 1152926538 so we can quickly pull up your information:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

We're here to support you.

Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Out standing features very use full
on July 29, 2026
Posted by: Mr fridge
from Pilot Point TX
[This review was collected as part of a promotion.] Great machine very useful, very reliable and plenty of room
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on July 28, 2026
Posted by: Csw3089
from Decatur,il
[This review was collected as part of a promotion.] Excellent i love it food always at perfect temperature
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing fridge
on July 27, 2026
Posted by: Chelo
from Mesquite Texas
[This review was collected as part of a promotion.] The fridge is amazing cools down fast
Water filter is one of the best I had
Plus huge space on the freezer side
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Looks good
on July 25, 2026
Posted by: Me and you
[This review was collected as part of a promotion.] Brand new fridge but have had other Samsung appliances that I liked.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features! Lots of room to organize drinks!
on July 24, 2026
Posted by: Freddy19
from Milan, Michigan
[This review was collected as part of a promotion.] Helpful when replacing the door that came in defective! They were quick to fix this mistake.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features and Quality
on July 24, 2026
Posted by: jrglasscock
from McKinney
[This review was collected as part of a promotion.] I received my Samsung refrigerator and it's very nice.  We just moved into a newly built house and the refrigerator fit perfectly in the kitchen... although,  They had to remove the front door to get it in the house.  There is a lot of interior space and the layout is designed very well.  One of my favorite features is being able to use the SmartThings app to set my temperature, use the AI energy mode, having the ability to turn the ice maker on and off, along with utilizing the temperature management. I also like the alarm when the door is left open.  After the install, the refrigerator and freezer came down to the set temperature quickly when using the Ppower Cool and Power Freeze settings.  refrigerator door is closed or open.  The refrigerator is built well and is very quiet.  This is my third Samsung refrigerator and the quality has been outstanding on all of them.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
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