Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 32 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Auto Ice Maker - Stainless Steel
Average customer rating
4.9
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
75
4 Stars
11
3 Stars
1
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
71 out of
73)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 32 cu. ft. Mega Capacity 3-Door French Door Refrigerator with Auto Ice Maker - Stainless Steel
Customer Rating
5
Great Refrigerator!
on July 2, 2026
Posted by: wendy183
from Metairie
[This review was collected as part of a promotion.] We received this refrigerator last week, and the amount of space it offers is truly impressive. Compared to our previous unit, it is significantly larger and much more practical for everyday use. One of my favorite features is the adjustable shelving, which makes it easy to customize storage for items of different sizes. The freezer, while not overly large, is perfectly sufficient for our needs, and the movable shelves inside it add flexibility and convenience.
We were previously used to a standard side-by-side refrigerator, so transitioning to a model with the freezer on the bottom has been a noticeable change. However, it has turned out to be a very positive upgrade. The sliding shelves make organizing everything much easier and more efficient, helping keep food visible and accessible. Overall, this refrigerator has exceeded everything we thought it would, and I would definitely recommend it to anyone looking for a spacious, well-designed appliance today.
We were previously used to a standard side-by-side refrigerator, so transitioning to a model with the freezer on the bottom has been a noticeable change. However, it has turned out to be a very positive upgrade. The sliding shelves make organizing everything much easier and more efficient, helping keep food visible and accessible. Overall, this refrigerator has exceeded everything we thought it would, and I would definitely recommend it to anyone looking for a spacious, well-designed appliance today.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I love the way it looks
on June 30, 2026
Posted by: samsam
[This review was collected as part of a promotion.] it stays at the right temperature not to hot or to cold it works fantastically
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
pretty roomy and easy to live with
on June 30, 2026
Posted by: geekogenius
from Bothell
[This review was collected as part of a promotion.] I been using this fridge for little while now and it fit my family much better then the old one. Inside is really big, I did not expect so much space, and everything is easier to find. The shelf can move so I can put tall bottles without making weird balancing act, which is nice.
The ice maker keep making enough ice for us, and the cooling feel even all around, fruits and milk stay fresh longer from what I see. I also try the phone app, it was little confusing first, but after setup I could check temperature without opening door, kind of handy actually. Water taste clean too after using the filter.
It is not perfect because fingerprints show a bit, and learning all the smart things take some time, but after few days it become normal. Anyway, for everyday family use, this one do the job very good, reminds me when everyone come over on weekend and I need lots of food ready.
The ice maker keep making enough ice for us, and the cooling feel even all around, fruits and milk stay fresh longer from what I see. I also try the phone app, it was little confusing first, but after setup I could check temperature without opening door, kind of handy actually. Water taste clean too after using the filter.
It is not perfect because fingerprints show a bit, and learning all the smart things take some time, but after few days it become normal. Anyway, for everyday family use, this one do the job very good, reminds me when everyone come over on weekend and I need lots of food ready.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Bespoke
on June 30, 2026
Posted by: dkunsman123
from East Stroudsburg
[This review was collected as part of a promotion.] Loving this so far. The space is amazing. There is so much room inside, which is great for me. I was also able to get rid of my countertop ice maker- loving the cubed ice! It was easy to install and get running. Loving it so far and would highly recommend! Feels like such an upgrade to the kitchen- looks wise and features wise.. The SmartThings app makes it seamless and easy to manage different functions of the fridge like temp and power cooling and the addition of AI to the fridge is so unique and useful with balancing out the coolness and keeping things fresh and optimal inside.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Our First French Door Fridge and a Huge Upgrade
on June 30, 2026
Posted by: BigPapa1337
from Orlando
[This review was collected as part of a promotion.] This is our first French door refrigerator, and I can see what all the hubbub is about. There is just so much more usable space here than in our old side-side. The layout with the wide shelves, dual drawers, and deep door bins makes it so much easier to store, organize, and actually see what's in our fridge. With our old fridge, a lot of the time items would just get shoved to the back, meaning I would have to lug out like a gallon of milk and two containers of strawberries before I could get to what I needed. With this, that is a thing of the past!
The freezer is also a lot better organized than our old side-by-side. Instead of just stacking everything onto those shelves and hoping nothing falls out when I need to pull something out, the slide-out drawers here make it much easier to store and see everything I have in the freezer. This is also where you can get your ice, which is dispensed into a removable tray for easier cleaning.
Speaking of cleaning, keeping this thing looking new is surprisingly painless for something this large. All the shelves, drawers, and door bins are easily removable, meaning you can always lug them over to the sink for a quick rinse if a cleaning rag isn’t getting the job done. The stainless steel exterior is actually fingerprint resistant too. My old fridge said it was too, but would pick up prints and smears if you looked at it funny. I’ve only noticed that here twice and it came off almost instantly with a microfiber towel.
My only qualm is the lack of any sort of water dispenser. I’m glad there’s no external dispenser taking up door space or adding another thing I have to clean and maintain, but I do miss being able to get cold water on demand. We ended up using a separate Brita dispenser inside the fridge instead, but an internal water dispenser like some of the other Samsung models have would have been nice.
Overall, this has been a huge quality of life upgrade, perhaps the biggest I’ve made for the kitchen since owning this home. Put simply, it’s just so easy to live with.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Spacious and beautiful!
on June 29, 2026
Posted by: donna428
from Daytona Beach
[This review was collected as part of a promotion.] I love this Samsung Bespoke Mega Capacity fridge! The amount of space is incredible. There are three large shelves and one small shelf in both doors. There are three drawers; the deli drawer spans the width of the fridge and is tall enough to store or yogurt. The shelves are adjustable and one slides half way back to accommodate extra tall items. The freezer holds so much! It has an additional drawer on top for ice and quick grab items. I could not be more pleased with this purchase! I definitely recommend the Samsung Bespoke fridge!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Bigger is better in this case.
on June 29, 2026
Posted by: Elle
from Washington state
[This review was collected as part of a promotion.] I love how spacious it is and there is room for everything. I like the large door cubbies. The ice cubes were nice size and produce consistently.
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big size
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Five of the four
Big size nice color big enough space
Big size nice color big enough space
Written by a customer while visiting Samsung US