Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Average customer rating
4.7 out of 5
4.7
(82 Reviews)
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
64
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
2
95%of customers recommend this product. 
(
63 out of 66
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Customer Rating
5 out of 5
5
Reliable, Modern and Smart
on October 13, 2025
Posted by: Ultimate12
from CHICAGO
[This review was collected as part of a promotion.] The Samsung RF90F23EECRAA is a good looking, reliable refrigerator that offers plenty of storage, has advanced cooling capabilities, and a very cool and modern design and we are happy with the upgrade.
We have a previous version and this one is replacing it while the older is going to our summer kitchen because it still works great.
The delivery was fast and smooth and once it was out of the box it looks cool and clean. The stainless steel looks modern and the French doors give a nice and easy access to everything we want including the freezer that it is at the bottom.
The dual ice maker is useful specially on those hot days and we have company, this fridge has ice for everyone. And it is energy efficient so we like that as well as the dispensing of water, we could not do without and since it has a filter for both we enjoy the water and ice because we know it is filtered.

When it comes to the family hub, since it is not our first one, we knew that we could not do without it. This fridge connects via WiFi and there are a lot of reasons to get this feature.
We can watch videos or listen to music from the fridge, can monitor and control from our cell phone using the Samsung’s SmartThings app and that is just some of the benefits.

We know it is reliable because it is not our first Samsung Fridge, we know it will last a long time.
Overall it takes less space than a regular size refrigerator without sacrificing the storage. It not only looks stylish and great, it performs great too, we are happy to have upgraded to this newest model.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Modernize your kitchen
on October 10, 2025
Posted by: NolanR
from Lawrencewville
[This review was collected as part of a promotion.] We were looking for a refrigerator with more space and ended up with the Samsung Bespoke. Our household of 5 adults would constantly overfill our fridge but now its been moved to be our "spare" in the basement but the Bespoke has enough capacity for our needs. From the outside the fridge has a very nice look with the stainless steel panels. The AI Hub screen also gves a modern/high-tech look. It's cool to use the youtube function although I tend to end up using my phone. It's still very useful for things like seeing the contents of the fridge, putting notes on the screen, finding recipes and able to do those things and adjust settings from the Smartthings app. There's also a full depth model with even more capacity but it wouldn't fit well in our kitchen.
From the iside there is enough refrigerator and freezer capcity for us. There is also a flex zone drawer with 5 temperature settings so you can configure that space for your needs. It would be nice if there were colder settings so you could use it for more frozen items. The shelves are adjustable to fit various sized products. There's a water dispenser as well as a auto filling water pitcher which has an infuser basket to add some flavor from fruits, vegetables, etc. We have done mostly lime and mint so far. The freezer drawer has the ice maker which makes 2 different sizes. There's the "standard" size ice cubes as well as mini size cubes which are similar to ice nuggets. The ice nuggets would have been preferred but the mini cubes are close enough. So far we are loving this fridge and I would recommend it to anyone in the market for a refrigerator, especially if you want to modernize with a smart fridge!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Thought of everything
on October 9, 2025
Posted by: dextersprincess1
from Depew
[This review was collected as part of a promotion.] This fridge is really thought of everything. There's not one feature that I can think of that it needs. It absolutely has made my life so much easier. The screen has a all-in-one. You can do notes, you can do recipes. You can do shopping lists, you can do calendars. You can do photos things that are fun and practical. You can customize it pretty much anywhere you want. I love that it shows all the fridge status. I love that it has alarms. And it also connects to your SmartThings app on your phone. So while you're away, you can see what side inside the temperature is. And if it has a power outage to alerts you to let you know what the temperature insides is. And if the food's still good, it takes pictures of all your food, it can make a recipe and save dates for how good old food is in there. And it can just make your life. So much easier create recipes from just the pictures. You don't have to upload anything. And you can create meal plans. I'm trying to think of what it doesn't you? You can watch TV, you can listen to Your Radio. You can add your Spotify. The screen is a lifesaver. Not only that, but it looks so sleek. The inside is also so roomy. It's thought of everything I love having the water pitcher and the water spout inside the fridge. You definitely need both and then to have two different ice cubes that have the small ice cube and the big ice cube with an ice cube scooper that fits inside the fridge. So you don't have to worry about it. Being anywhere else, it is absolutely so perfect. The bin is removable for the ice. You can take that out, dump it. It makes ice pretty quickly. You can choose to have all the features you want or none of the features. And the inside Delhi drawers separately controllable all by your phone, all by the screen. It's so easy, it's absolutely controllable. For any aspect, it connects to my other devices. Like Alexa and you can even buy food off your grocery list with instacart or Walmart products. Does whatever's in your area right off your grocery list?Have it delivered create a meal.Tell you what's in your fridge.It's very quiet.The size is absolutely perfect.There's different dividers and different ways to have the fridge fit any need.You need
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
LOOK MOM, NO HANDS!
on October 7, 2025
Posted by: oneofusgrays
from Silver Lake
[This review was collected as part of a promotion.] So I received this Bespoke by Samsung just a few days ago. Immediately upon getting this in my kitchen it updated the room. I love the contrasting colors both on the exterior and interior. The touch door opening is very techy and impressed friends and family alike! I absolutely love the independently opening center drawer, we use it for beverages. Having the ability to choose what goes in the drawer via the app is a game changer. Now about the app, SmartThings is a very simple and easy to navigate system. I added our thermostat and ring camera with ease! Seeing what’s in the refrigerator simplifies shopping like never before, the shopping list widget just ads to this feature! The ability to have 2 different ice cubes along with a self filling pitcher is truly amazing! My wife puts cucumbers in the pitcher insert, she absolutely loves it. There really is nothing negative to say other than I wish my kiddos would wife their fingerprints off when they use the interface. The whole family just loves the Bespoke refrigerator!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Beautiful Smart Refrigerator For Your Home
on October 7, 2025
Posted by: cregacho
from Lawrenceville
[This review was collected as part of a promotion.] Our current refrigerator does not have enough capacity and standard depth won't fit well in our kitchen. Having smart features is a plus and we ended up with the Samsung Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator. Model - RF90F23EECRAA
The black door/screen are accented by the stainless panels on the drawers and gives our kitchen a high end/contemporary look. The panels could be changed but they way it looks now is great for us. The family hub/touch screen gives it a "high tech" feel and is very helpful for things such as calendar, notepad, seeing inside the fridge, recipes, listening to music/podcasts and even youtube videos. It would be great if there was more apps available such as being able to see my wifi cameras.
For being a counter depth unit, it still has a capacity of 23 cu ft. which gives ample storage space for our household. For more storage needs you could standard depth model but it would stick out too far in our kitchen configuration. In addition to having your typical refrigerator and freezer sections, there is a flex zone drawer which can be setup to your varying needs like soft freeze, deli meats, beverages and more. There is a water dispenser as well as an auto-fill water pitcher which you can infuse with fruits/vegetables for a bit of flavor.
The freezer drawer meets our needs for storage space and has an ice maker that makes 2 different sizes of ice - standard cubes and mini size (which I prefer) After the initial setup of the refrigerator, it makes ice very quickly - I used to have to use ice trays in addition to the ice maker on my previous unit.
I would highly recommend this model to anyone in the market for a refrigerator. Some may think the smart features are gimmicky, but once you try them out they can be very helpful. More apps/features would be nice to see in the future.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Don't think twice! BUY!!
on October 7, 2025
Posted by: EllieTendi
[This review was collected as part of a promotion.] What more can you ask for? It gets cool really quick after plugging it in. It keeps food items at the set temperature at all areas of the fridge. With the AI features and camera, you can see what is in your fridge, especially while at the grocery store trying to figure out what you have run out of. The water pitcher makes filling water bottles a breeze. Maybe the two ice treys are overkill. Other than that, this fridge is perfect!!!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Love the upgrade!
on October 6, 2025
Posted by: Juestina1
from Port Washington
[This review was collected as part of a promotion.] I swapped my old Samsung fridge for the new Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub + & Inner Beverage Center. So far it's been awesome . I think the best feature is the screen. My kids are in love. They like to sit on the kitchen island and watch their favorite shows while eating their snacks. I also like that the ice machine and water dispenser is on the inside. It makes the put look smooth and sleek. I also love that you're able to add photos and videos to your gallery and see it as a screen saver walking by. Another feature i love is the ability to see what goes in and out of the fridge. It gives me an idea what I need to eat and what I need to purchase. It's great that I can also connect the fridge to Samsung Smart things. I have a Samsung washer/dryer and it alerts me when a cycle is done etc. Overall it's a great fridge and I am very happy with the product. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Fun new features
on October 3, 2025
Posted by: Mallies84
from Ocala
[This review was collected as part of a promotion.] Large family hub screen provides so many options. The ability to pull recipes, watch videos, see your calendar or reminders is really convenient. Like other Samsung refrigerators the lighting is great on inside. The ice maker drawer does subtract from freezer space. The water pitcher is quick feature. Ample space in the refrigerator..
I would recommend this to a friend!
Written by a customer while visiting The Insiders
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