Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Average customer rating
4.7 out of 5
4.7
(82 Reviews)
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
64
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
2
95%of customers recommend this product. 
(
63 out of 66
)
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Customer Reviews for Samsung - 36 in. Wide Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Customer Rating
5 out of 5
5
Great Features
on October 18, 2026
Posted by: GMony2026Dollar
from COLUMBUS,GA.
[This review was collected as part of a promotion.] Loving the AI features of this fridge. I like having the tools at hand that makes using this fridge easy with it's ability connect to other appliances in my home.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great organization and design
on October 17, 2026
Posted by: Yiayialea
[This review was collected as part of a promotion.] Great open roomy shelves, spot for everything. The AI camera takes a bit to get used to. Overall, love the design and aesthetics of the refrigerator. Exactly what I was looking for.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing functionality in one
on October 13, 2026
Posted by: Quikbite
from Vancouver, WA
[This review was collected as part of a promotion.] This refrigerator is quite amazing, Cooling is consistent and adjustable. Contents can be viewed from the screen without opening. Convenient lighted buttons located at the bottom of the main french style doors open the doors without touching the screen. Everything is easily accessible and the flex drawer offers different cooling options. I gave it 4 stars as the left door has to be opened to access water dispense, though a different model offers the split door function. Get that model.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on October 11, 2026
Posted by: Sknnotstir
from San clemente, ca
[This review was collected as part of a promotion.] Great addition to our home and love the tech that comes with it, especially viewing Ring! Also water pitcher is very useful
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product
on October 9, 2026
Posted by: Jesus1987
from Washington, Missouri
[This review was collected as part of a promotion.] This is a very good product, I love all the technology in it, I have now the ability of having my calendar, pictures, and watch YouTube, besides the distribution of the shelves helps me to have a better organization.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New refrigerator
on October 7, 2026
Posted by: Barb
from Milwaukee
[This review was collected as part of a promotion.] Good quality nice looking spacious nice ice container lots of storage for creamer and ice cream. Milk fits on the side if doors.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the hub!
on October 4, 2026
Posted by: Superfridge
from Bettendorf IA
[This review was collected as part of a promotion.] The Bespoke has great organization. Love that the water dispensers are on the inner door in a handy beverage center. The ice dispenser is covered and has choice of two sizes of ice. The entire unit offers good options for organizing groceries. I love having my apps on the door, including my ring and thermostat. The apps are easy to use and help keep the family organized.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great refrigerator
on October 3, 2026
Posted by: Bud man
from Knoxville TN
[This review was collected as part of a promotion.] Plenty of room in this refrigerator its also quiet. I love the family hub. The calender is really helpful for appointments
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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