Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Average customer rating
4.7
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
64
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
2
95%of customers recommend this product.
(
63 out of
66)
Customer Reviews for Samsung - 36 in. Wide Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Customer Rating
4
Cool Fridge
on October 27, 2025
Posted by: allieshazam
[This review was collected as part of a promotion.] So this fridge clearly has all the bells and whistles. My favorite part of the fridge would definitely be the door sensor opener. That has helped me out many times. I like the two types of ice, but wish it didn't take up as much of the freezer. I use the watch pitcher feature daily and absolutely love how much time it saves me every morning. The screen can be laggy, but overall works well. I wish I would have prepared myself for the amount of fingerprints you would see on the fridge too, but thats my own issue I suppose. Overall, is it worth the extra money? Kinda? If you dont utilize Alexa or other smart products, stick to a regular fridge.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Intelligent Fridge
on October 23, 2025
Posted by: Pvaiude
from CHANTILLY
[This review was collected as part of a promotion.] we recently purchased the Samsung AI Family Hub counter-depth fridge, and are pretty impressed by how much functionality it packs into a sleek, space-saving design. It fits perfectly with our kitchen cabinetry and looks high-end with the modern finish that resists fingerprints really well. The Family Hub screen is so good- we use it to display family photos, stream music, check the calendar, and even look inside the fridge remotely thanks to the AI Vision feature. We now know the age of the product thats inside and really helps in planning the grocery trips. The layout is super efficient, and even though it’s counter-depth, it still feels spacious inside.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Exceptional fridge with some caveats.
on October 23, 2025
Posted by: Anonymous
from East bethel
[This review was collected as part of a promotion.] This refrigerator checks all the boxes!
Starting from the looks. With the stainless steel and black glass from top to bottom cannot complain, timeless and modern.
Inside this countertop Depth refrigerator I love the glass shelves. And smoked plastic door containers everything has a good place with no wasted space. The drink center is amazing especially with the pitcher auto filling making filling waterbottles in the morning take no time at all. Heading down to the "flex zone" I personally just keep it at the same temperature as the main fridge and use that area for canned drinks. No complaints there
Now to the freezer it keeps food frozen, other than that I cant say to many good things about it. The ice maker takes up alot of space and the sliding lid makes getting ice cumbersome and awkward if holding a cup or bottle.
Moving on to the tech side of the fridge. The screen is nice and big making use of it to read recipes or watching morning news Is very pleasant. Amazon alexa seems to not work properly on mine so I have turned off that feature. As for the interior camera. I feel a little misled as to how that works and does not function as expected. The camera is not on the inside of the fridge and only has the capability of taking a picture of the doors when they are opened. Also for being a fridge the has an msrp north of 3k you would expect the camera quality to be top notch and that Is not the case. It takes a picture every time you add or remove an item from the fridge and the quality is on par with a smartphone from 2006. If the tech side was better I would recommend the to everyone i know. But with it lagging and not having a fully functional camera I can only give this a 8 out of 10. One other side note that I didnt think of when getting this fridge. If you are use to adding pictures or holiday cards to the front with fridge magnets think again unless you only want them on the side or bottom half of the fridge.
Starting from the looks. With the stainless steel and black glass from top to bottom cannot complain, timeless and modern.
Inside this countertop Depth refrigerator I love the glass shelves. And smoked plastic door containers everything has a good place with no wasted space. The drink center is amazing especially with the pitcher auto filling making filling waterbottles in the morning take no time at all. Heading down to the "flex zone" I personally just keep it at the same temperature as the main fridge and use that area for canned drinks. No complaints there
Now to the freezer it keeps food frozen, other than that I cant say to many good things about it. The ice maker takes up alot of space and the sliding lid makes getting ice cumbersome and awkward if holding a cup or bottle.
Moving on to the tech side of the fridge. The screen is nice and big making use of it to read recipes or watching morning news Is very pleasant. Amazon alexa seems to not work properly on mine so I have turned off that feature. As for the interior camera. I feel a little misled as to how that works and does not function as expected. The camera is not on the inside of the fridge and only has the capability of taking a picture of the doors when they are opened. Also for being a fridge the has an msrp north of 3k you would expect the camera quality to be top notch and that Is not the case. It takes a picture every time you add or remove an item from the fridge and the quality is on par with a smartphone from 2006. If the tech side was better I would recommend the to everyone i know. But with it lagging and not having a fully functional camera I can only give this a 8 out of 10. One other side note that I didnt think of when getting this fridge. If you are use to adding pictures or holiday cards to the front with fridge magnets think again unless you only want them on the side or bottom half of the fridge.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love it!
on October 16, 2025
Posted by: Mrslisman
from O Fallon
[This review was collected as part of a promotion.] Our new Samsung Bespoke 22 cu. ft. Counter Depth 4-Door French Door Refrigerator has been the perfect addition to our kitchen and replacement for our old Samsung refrigerator. Although smaller than our last refrigerator, the slide out shelves allow us to better organize and store our food making it less cluttered.
The ice maker and water pitcher is amazing especially with how hot it gets in our area. The user friendly touch screen makes it easy to leave reminder notes, re-order groceries and follow along videos as we cook. Couldn't be happier with this purchase!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Family Hub = Game Changer
on October 15, 2025
Posted by: megclark82
from Bennington
[This review was collected as part of a promotion.] We recently got the RF90F23EECRAA fridge and so far, we’re loving most of it. The Family Hub was the biggest selling point for us, and it’s been a game changer. The calendar is synced with our phones, which makes mornings smoother, our kids can check the day’s schedule right on the fridge. We also use the recipe feature, play music while cooking, and the kids love putting their artwork on the screen. It’s honestly a fun and useful part of our kitchen now.
One of the biggest improvements over our old fridge is the ice maker being in the freezer where it should be. Our last one had it in the fridge section and it iced up constantly and stopped working, super frustrating. This one works great and we love that it makes two types of ice.
A few downsides: it’s definitely smaller than our old fridge. We knew that going in, but it’s been an adjustment for a family of four. On the plus side, it’s forcing us to keep it cleaner and not let old food pile up. We're also still figuring out the Family Hub, there's so much on it, and I wish I could restrict what my kids can access, maybe there's a way and we just haven't figured it out yet. The camera inside the fridge hasn’t been very accurate either, and the beverage center is nice but I wish it opened without the full door (especially with a little one constantly refilling water). Still, the door alarm has already saved us a few times.
Overall, it’s not perfect, but we’re really happy with it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing family fridge!
on October 15, 2025
Posted by: Perry89
from Highland
[This review was collected as part of a promotion.] We absolutely love this fridge! We have a family of 6, and it is a good size to hold all the food we need for a week of meals at a time. I love that there are two different sizes of ice I can use and that there is water and an infused water container. Especially with 4 kids in sports and activities, being able to fill up our water cups is incredibly helpful. The ice maker is also quiet which is important since our rooms are close to the kitchen.
The smart screen has been a lifesaver! We can keep all of our calendar items on there and the kids have learned to be more responsible for their own schedules since they can easily see and manage them. I've used the screen to read recipes, watch videos while cooking or cleaning, and to listen to music. My kids even do coloring on it. I honestly don't know what we did without it! We love it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The perfect innovative applicance
on October 15, 2025
Posted by: GCP007
from Cutler Bay
[This review was collected as part of a promotion.] I’ve been using the Samsung RF90F23EECRAA refrigerator for several weeks now, and it has become my favorite kitchen appliance. The design is sleek and modern, drawing the attention of everyone that comes in my home. Our family loves the interior, which perfectly fits small and large containers. The adjustable shelving makes storage comfortably flexible.
Additionally, my toddler is enamored with the digital AI feature which lets him leave the family notes and drawing up for display. A beautifully innovative appliance, incredible addition to our kitchen.
Through a couple of weeks of usage, we have found that the cooling temperatures are optimal; food stays fresh much longer, and the temperature consistency is impressive when the refrigerator is full and not full. The freezer drawers glide smoothly and make it easy to access everything.
Samsung really thought through the details with this model, combining efficiency, style, and practicality. I’d definitely recommend the RF90F23EECRAA to anyone looking for a reliable, high-end refrigerator that truly delivers on its promises.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Kids love the family hub
on October 13, 2025
Posted by: Chucky1041
from Port Washington
[This review was collected as part of a promotion.] This model replaced my previous Samsung fridge that didn’t have the Family Hub. The style is the same and it lasted for about 8 years before i had issues with the ice box. So far i have no issues with the new fridge, i like how it makes 2 different types of icecubes. My kids enjoy eating breakfast on the counter and watching a TV show on the family hub. I use it to leave notes, check schedules, play music while cooking. There is a camera that keeps track of what goes in and out, I feel like it works about half the time and if you go slow it will catch it.
The interior space of the fridge is bigger than the previous, only thing i dont like is the shelf space sizing. They could've added another shelf slot so it could accommodate taller bowls. I like how there is a pitcher and the water dispenser is slim on the door, and it's quiet. The sleek design with the huge display looks modern and elevates the kitchen.
I would recommend this to a friend!
Written by a customer while visiting The Insiders