Customer reviews from Samsung US
Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Average customer rating
4.6
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
28
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
2
94%of customers recommend this product.
(
33 out of
35)
Customer Reviews for Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Customer Rating
5
A great upgrade will not go without the Family Hub
on November 7, 2025
Posted by: d2bf
from Chicago
[This review was collected as part of a promotion.] We recently upgraded to the Samsung RF90F23EECRAA and we really like it, it’s been a great upgrade since It looks sleek, runs reliably, and has tons of space. The cooling tech is impressive, and the overall design feels fresh and modern, a definitely a step up from what we had.
We’ve had an older Samsung model for years, and while it’s still going strong, we decided to move it to our summer kitchen and bring this new one into our main kitchen.
Delivery was quick and hassle-free. Once it was unboxed, the stainless steel finish looked super clean and contemporary. The French doors make everything inside easy to reach, and the bottom freezer is a nice touch.
The ice maker has already come in handy, especially when we have guests over during warmer days. Plus, it’s energy efficient, which we appreciate. The water and ice dispensers are filtered, so we feel good about what we’re drinking.
We’ve used the Family Hub before, so we knew we wanted it again. It connects via WiFi, and there’s a lot you can do with it like streaming music or videos, checking in from your phone with the SmartThings app, get the news and more.
We trust Samsung when it comes to fridges. Based on our experience, they hold up well over time.
What’s also nice is that it doesn’t take up more room than a standard fridge, but somehow still gives us more usable space. It looks great, works great, and we’re really happy with the upgrade.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Samsung RF90F23EECRAA Refrigerator Review
on November 10, 2025
Posted by: jtbuckley
from Cape Coral
[This review was collected as part of a promotion.] My first impression of the Samsung RF90F23EECRAA is very favorable, with several exceptions.
The first disappointment was the size. The diagram for the cutout size shows the front of the doors flush with the fridge's sides when open. They are not. I had to do a quick wall relocation to make it fit.
Its configuration provides easy access to both the refrigerator and freezer sections, while the spacious interior is thoughtfully organized with adjustable shelves, door bins, and drawers. Being counter depth, items don’t get lost in the back. The touch to open doors are nice, but it would be helpful if they were easier to close. The “Door Open” alarm gets a lot of use on ours!
The adjustable shelving system is nice, although I would like to see more 2-liter soda bottle height door compartments than the one that it comes with. The Flex Drawer is a nice addition, allowing a separate temperature zone, whether it be warmer than the rest of the fridge or another freezer area. The freezer section is spacious, with a sliding basket. Although the dual ice cube maker is novel, the tray that they collect in is a nuisance, with beveled edges front AND rear. The first time I took it out, half of the ice cubes emptied into the freezer.
The LED Lighting is bright and efficient, making it easy to find items.
One of the most promising features is it’s Smart Connectivity, however it falls far short of what could (and should) be. The camera feature would be great – if it worked. Although it touts “Powered by AI”, it very rarely recognizes what id being put in or taken out of the fridge, leaving the user to tedious manual input. I thought it would be great to have a recipe on the door while I was cooking, I was disappointed to find out that the display timed out very quickly, unless you use the Samsung cooking app. I thought it would be nice to have a slideshow of my cloud-based photos but quickly learned that I would need a Samsung phone or tablet to do that. In other words, if you are not all in with Samsung, you lose a good amount of functionality.
The first disappointment was the size. The diagram for the cutout size shows the front of the doors flush with the fridge's sides when open. They are not. I had to do a quick wall relocation to make it fit.
Its configuration provides easy access to both the refrigerator and freezer sections, while the spacious interior is thoughtfully organized with adjustable shelves, door bins, and drawers. Being counter depth, items don’t get lost in the back. The touch to open doors are nice, but it would be helpful if they were easier to close. The “Door Open” alarm gets a lot of use on ours!
The adjustable shelving system is nice, although I would like to see more 2-liter soda bottle height door compartments than the one that it comes with. The Flex Drawer is a nice addition, allowing a separate temperature zone, whether it be warmer than the rest of the fridge or another freezer area. The freezer section is spacious, with a sliding basket. Although the dual ice cube maker is novel, the tray that they collect in is a nuisance, with beveled edges front AND rear. The first time I took it out, half of the ice cubes emptied into the freezer.
The LED Lighting is bright and efficient, making it easy to find items.
One of the most promising features is it’s Smart Connectivity, however it falls far short of what could (and should) be. The camera feature would be great – if it worked. Although it touts “Powered by AI”, it very rarely recognizes what id being put in or taken out of the fridge, leaving the user to tedious manual input. I thought it would be great to have a recipe on the door while I was cooking, I was disappointed to find out that the display timed out very quickly, unless you use the Samsung cooking app. I thought it would be nice to have a slideshow of my cloud-based photos but quickly learned that I would need a Samsung phone or tablet to do that. In other words, if you are not all in with Samsung, you lose a good amount of functionality.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Samsung Refrigerator Review
on November 10, 2025
Posted by: BLB637
[This review was collected as part of a promotion.] Samsung RF90F23EECRAA Refrigerator Review
It is easy to store and find items in the refrigerator with the freezer on the bottom. Its separate drawer is nice to keep items that you want at a different temperature, or even to use as extra freezer space. Although I like the easy open doors, they are very resistant to closing easily.
The dual ice cube maker is a nice feature and the inside on the door self-filling water pitcher is a plus. Having a sliding drawer in the freezer drawer helps keep things organized and easy to find.
Although I don’t use it much, the one the door screen display is nice with the ability to keep a shopping list close by. You can also hook your smart thermostat to it to adjust your heat/AC, browse the internet, etc. Overall, a very nice refrigerator!
It is easy to store and find items in the refrigerator with the freezer on the bottom. Its separate drawer is nice to keep items that you want at a different temperature, or even to use as extra freezer space. Although I like the easy open doors, they are very resistant to closing easily.
The dual ice cube maker is a nice feature and the inside on the door self-filling water pitcher is a plus. Having a sliding drawer in the freezer drawer helps keep things organized and easy to find.
Although I don’t use it much, the one the door screen display is nice with the ability to keep a shopping list close by. You can also hook your smart thermostat to it to adjust your heat/AC, browse the internet, etc. Overall, a very nice refrigerator!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I've been converted
on November 11, 2025
Posted by: LazyBanker
from Highland
[This review was collected as part of a promotion.] I was initially skeptical of a fridge with a screen built into it. I've never had a TV in the kitchen so why would I need a fridge with one built in? My wife really wanted this fridge so that's what we got. I get it now. The kids love coloring on it, it has Alexa and radio built in, it makes it easy for the kids without phones to check the calendar and see who has what planned each day. The viewing what is in your fridge is kind of crazy. It really does capture pictures of everything.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
What else can this thing do?!
on November 11, 2025
Posted by: Molexsy85
from Lake Orion
[This review was collected as part of a promotion.] This is definitely a 5 star refrigerator and computer, it's wild. I cant believe how much stuff this thing does. Its not only a refrigerator but a family entertainment system.
Let me get the two negatives out of the way first: the freezer is smaller than I wish it was. It’s not terrible or unusable, it’s just the one area where I immediately thought “could’ve been bigger.” But definitely NOT enough of a complaint to take away even ONE star. The last negative is how many fingerprints show up on it. Its a screen so you see every smudge, although its easy to clean with a microfiber cloth. Again not worth a star removal. Because everything else this fridge does? Absolutely genius.
On the family hub my kids really enjoy the white board, they entertain themselves while im cooking meals, making drawings and putting little notes on the fridge for my husband and I. I also love that you can put photos from your phone on it. The pictures swing when you close the door like its an actual picture hanging on the door. Its a fun element and nice that my kids cant rip it off.
The design of the water spout and pitcher is genius. Its inside the door so my kids cant walk by and push the water getting it all over the floor. The pitcher has an infuser so you can add fruit to naturally flavor your water. We've done cucumbers and strawberries and lemon and limes. So good!
I am officially obsessed with the integration of the allrecipes app, there are recipes that are included and it knows what is in your fridge. You have chicken, here's some recipes for you. you can then the ingredients from the recipe you like to your linked grocery app, and have your groceries set up for pick up or delivery. Its made things so easy and we have tried a few new recipes.
The middle drawer has been nice, we put our deli items ans snacks that my kids can grab when they are hungry. Its the perfect height and gives them a sense of independence.
I feel like I could add 100 more things to this review but those are my highlights. Im sure I haven't even figured out what else this thing can do.
Highly recommend!
The design of the water spout and pitcher is genius. Its inside the door so my kids cant walk by and push the water getting it all over the floor. The pitcher has an infuser so you can add fruit to naturally flavor your water. We've done cucumbers and strawberries and lemon and limes. So good!
I am officially obsessed with the integration of the allrecipes app, there are recipes that are included and it knows what is in your fridge. You have chicken, here's some recipes for you. you can then the ingredients from the recipe you like to your linked grocery app, and have your groceries set up for pick up or delivery. Its made things so easy and we have tried a few new recipes.
The middle drawer has been nice, we put our deli items ans snacks that my kids can grab when they are hungry. Its the perfect height and gives them a sense of independence.
I feel like I could add 100 more things to this review but those are my highlights. Im sure I haven't even figured out what else this thing can do.
Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting The Insiders