Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Average customer rating
4.7 out of 5
4.7
(82 Reviews)
Open Ratings Snapshot
Rating breakdown 82 reviews
5 Stars
64
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
2
95%of customers recommend this product. 
(
63 out of 66
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 36 in. Wide Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Customer Rating
5 out of 5
5
Love the design!
on August 6, 2026
Posted by: Carley_Mom
from Crosby, TX
[This review was collected as part of a promotion.] I love the sleek design of my new Samsung refrigerator. This was a replacement for an old Samsung refrigerator that was about 20 years old. This model is perfect upgraded model for my kitchen and I'm loving the new features it offers.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on August 1, 2026
Posted by: Steph
[This review was collected as part of a promotion.] I Love the space and all the features! Live the screen and how my kids can play while being in the kitchen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on August 1, 2026
Posted by: Refrigerator reviewer
[This review was collected as part of a promotion.] Great finish with perfect shelving options. The electronic user interface gives it unique features that other refrigerators don’t offer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on July 25, 2026
Posted by: HuntBaby
from Arizona
[This review was collected as part of a promotion.] Features are great! So happy we went with this one.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful fridge
on July 23, 2026
Posted by: Jwil
[This review was collected as part of a promotion.] Just got our new fridge. Love the look and easy setup.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on July 14, 2026
Posted by: G3bz2b
from California
[This review was collected as part of a promotion.] Quite and beautiful my family love the monitor for music on YouTube
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Grea
on June 30, 2026
Posted by: Sjdjd
[This review was collected as part of a promotion.] It was pretty helpful and the temperature is quite perfect.
I would recommend this to a friend!
Response from Samsung USBy Jeffrey, Samsung, July 14, 2026
Hi Sjdjd, thanks for sharing your feedback. We're delighted to hear that your Samsung fridge is delivering the efficiency and convenience you were looking for.

If you need any assistance, we're always here to help.

Jeffrey
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never had a problem
on June 28, 2026
Posted by: Gary
[This review was collected as part of a promotion.] Never had a problem with samsung refrigerator or any appliance would recommend
Written by a customer while visiting Samsung US
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