Customer reviews from Samsung US
Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Average customer rating
4.6 out of 5
4.6
(37 Reviews)
Open Ratings Snapshot
Rating breakdown 37 reviews
5 Stars
28
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
2
94%of customers recommend this product. 
(
33 out of 35
)
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Customer Reviews for Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Customer Rating
5 out of 5
5
Thought of everything
on October 9, 2025
Posted by: dextersprincess1
from Depew
[This review was collected as part of a promotion.] This fridge is really thought of everything. There's not one feature that I can think of that it needs. It absolutely has made my life so much easier. The screen has a all-in-one. You can do notes, you can do recipes. You can do shopping lists, you can do calendars. You can do photos things that are fun and practical. You can customize it pretty much anywhere you want. I love that it shows all the fridge status. I love that it has alarms. And it also connects to your SmartThings app on your phone. So while you're away, you can see what side inside the temperature is. And if it has a power outage to alerts you to let you know what the temperature insides is. And if the food's still good, it takes pictures of all your food, it can make a recipe and save dates for how good old food is in there. And it can just make your life. So much easier create recipes from just the pictures. You don't have to upload anything. And you can create meal plans. I'm trying to think of what it doesn't you? You can watch TV, you can listen to Your Radio. You can add your Spotify. The screen is a lifesaver. Not only that, but it looks so sleek. The inside is also so roomy. It's thought of everything I love having the water pitcher and the water spout inside the fridge. You definitely need both and then to have two different ice cubes that have the small ice cube and the big ice cube with an ice cube scooper that fits inside the fridge. So you don't have to worry about it. Being anywhere else, it is absolutely so perfect. The bin is removable for the ice. You can take that out, dump it. It makes ice pretty quickly. You can choose to have all the features you want or none of the features. And the inside Delhi drawers separately controllable all by your phone, all by the screen. It's so easy, it's absolutely controllable. For any aspect, it connects to my other devices. Like Alexa and you can even buy food off your grocery list with instacart or Walmart products. Does whatever's in your area right off your grocery list?Have it delivered create a meal.Tell you what's in your fridge.It's very quiet.The size is absolutely perfect.There's different dividers and different ways to have the fridge fit any need.You need
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Modernize your kitchen
on October 10, 2025
Posted by: NolanR
from Lawrencewville
[This review was collected as part of a promotion.] We were looking for a refrigerator with more space and ended up with the Samsung Bespoke. Our household of 5 adults would constantly overfill our fridge but now its been moved to be our "spare" in the basement but the Bespoke has enough capacity for our needs. From the outside the fridge has a very nice look with the stainless steel panels. The AI Hub screen also gves a modern/high-tech look. It's cool to use the youtube function although I tend to end up using my phone. It's still very useful for things like seeing the contents of the fridge, putting notes on the screen, finding recipes and able to do those things and adjust settings from the Smartthings app. There's also a full depth model with even more capacity but it wouldn't fit well in our kitchen.
From the iside there is enough refrigerator and freezer capcity for us. There is also a flex zone drawer with 5 temperature settings so you can configure that space for your needs. It would be nice if there were colder settings so you could use it for more frozen items. The shelves are adjustable to fit various sized products. There's a water dispenser as well as a auto filling water pitcher which has an infuser basket to add some flavor from fruits, vegetables, etc. We have done mostly lime and mint so far. The freezer drawer has the ice maker which makes 2 different sizes. There's the "standard" size ice cubes as well as mini size cubes which are similar to ice nuggets. The ice nuggets would have been preferred but the mini cubes are close enough. So far we are loving this fridge and I would recommend it to anyone in the market for a refrigerator, especially if you want to modernize with a smart fridge!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Reliable, Modern and Smart
on October 13, 2025
Posted by: Verified1
from CHICAGO
[This review was collected as part of a promotion.] The Samsung RF90F23EECRAA is a good looking, reliable refrigerator that offers plenty of storage, has advanced cooling capabilities, and a very cool and modern design and we are happy with the upgrade.
We have a previous version and this one is replacing it while the older is going to our summer kitchen because it still works great.
The delivery was fast and smooth and once it was out of the box it looks cool and clean. The stainless steel looks modern and the French doors give a nice and easy access to everything we want including the freezer that it is at the bottom.
The dual ice maker is useful specially on those hot days and we have company, this fridge has ice for everyone. And it is energy efficient so we like that as well as the dispensing of water, we could not do without and since it has a filter for both we enjoy the water and ice because we know it is filtered.

When it comes to the family hub, since it is not our first one, we knew that we could not do without it. This fridge connects via WiFi and there are a lot of reasons to get this feature.
We can watch videos or listen to music from the fridge, can monitor and control from our cell phone using the Samsung’s SmartThings app and that is just some of the benefits.

We know it is reliable because it is not our first Samsung Fridge, we know it will last a long time.
Overall it takes less space than a regular size refrigerator without sacrificing the storage. It not only looks stylish and great, it performs great too, we are happy to have upgraded to this newest model.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Kids love the family hub
on October 13, 2025
Posted by: Chucky1041
from Port Washington
[This review was collected as part of a promotion.] This model replaced my previous Samsung fridge that didn’t have the Family Hub. The style is the same and it lasted for about 8 years before i had issues with the ice box. So far i have no issues with the new fridge, i like how it makes 2 different types of icecubes. My kids enjoy eating breakfast on the counter and watching a TV show on the family hub. I use it to leave notes, check schedules, play music while cooking. There is a camera that keeps track of what goes in and out, I feel like it works about half the time and if you go slow it will catch it.
The interior space of the fridge is bigger than the previous, only thing i dont like is the shelf space sizing. They could've added another shelf slot so it could accommodate taller bowls. I like how there is a pitcher and the water dispenser is slim on the door, and it's quiet. The sleek design with the huge display looks modern and elevates the kitchen.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
The perfect innovative applicance
on October 15, 2025
Posted by: GCP007
from Cutler Bay
[This review was collected as part of a promotion.] I’ve been using the Samsung RF90F23EECRAA refrigerator for several weeks now, and it has become my favorite kitchen appliance. The design is sleek and modern, drawing the attention of everyone that comes in my home. Our family loves the interior, which perfectly fits small and large containers. The adjustable shelving makes storage comfortably flexible.
Additionally, my toddler is enamored with the digital AI feature which lets him leave the family notes and drawing up for display. A beautifully innovative appliance, incredible addition to our kitchen.
Through a couple of weeks of usage, we have found that the cooling temperatures are optimal; food stays fresh much longer, and the temperature consistency is impressive when the refrigerator is full and not full. The freezer drawers glide smoothly and make it easy to access everything.
Samsung really thought through the details with this model, combining efficiency, style, and practicality. I’d definitely recommend the RF90F23EECRAA to anyone looking for a reliable, high-end refrigerator that truly delivers on its promises.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Amazing family fridge!
on October 15, 2025
Posted by: Perry89
from Highland
[This review was collected as part of a promotion.] We absolutely love this fridge! We have a family of 6, and it is a good size to hold all the food we need for a week of meals at a time. I love that there are two different sizes of ice I can use and that there is water and an infused water container. Especially with 4 kids in sports and activities, being able to fill up our water cups is incredibly helpful. The ice maker is also quiet which is important since our rooms are close to the kitchen.
The smart screen has been a lifesaver! We can keep all of our calendar items on there and the kids have learned to be more responsible for their own schedules since they can easily see and manage them. I've used the screen to read recipes, watch videos while cooking or cleaning, and to listen to music. My kids even do coloring on it. I honestly don't know what we did without it! We love it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4 out of 5
4
Family Hub = Game Changer
on October 15, 2025
Posted by: megclark82
from Bennington
[This review was collected as part of a promotion.] We recently got the RF90F23EECRAA fridge and so far, we’re loving most of it. The Family Hub was the biggest selling point for us, and it’s been a game changer. The calendar is synced with our phones, which makes mornings smoother, our kids can check the day’s schedule right on the fridge. We also use the recipe feature, play music while cooking, and the kids love putting their artwork on the screen. It’s honestly a fun and useful part of our kitchen now.
One of the biggest improvements over our old fridge is the ice maker being in the freezer where it should be. Our last one had it in the fridge section and it iced up constantly and stopped working, super frustrating. This one works great and we love that it makes two types of ice.
A few downsides: it’s definitely smaller than our old fridge. We knew that going in, but it’s been an adjustment for a family of four. On the plus side, it’s forcing us to keep it cleaner and not let old food pile up. We're also still figuring out the Family Hub, there's so much on it, and I wish I could restrict what my kids can access, maybe there's a way and we just haven't figured it out yet. The camera inside the fridge hasn’t been very accurate either, and the beverage center is nice but I wish it opened without the full door (especially with a little one constantly refilling water). Still, the door alarm has already saved us a few times.
Overall, it’s not perfect, but we’re really happy with it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Love it!
on October 16, 2025
Posted by: Mrslisman
from O Fallon
[This review was collected as part of a promotion.] Our new Samsung Bespoke 22 cu. ft. Counter Depth 4-Door French Door Refrigerator has been the perfect addition to our kitchen and replacement for our old Samsung refrigerator. Although smaller than our last refrigerator, the slide out shelves allow us to better organize and store our food making it less cluttered.
The ice maker and water pitcher is amazing especially with how hot it gets in our area. The user friendly touch screen makes it easy to leave reminder notes, re-order groceries and follow along videos as we cook. Couldn't be happier with this purchase!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
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