Customer reviews from Samsung US
Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Average customer rating
4.6
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
28
4 Stars
7
3 Stars
0
2 Stars
0
1 Star
2
94%of customers recommend this product.
(
33 out of
35)
Customer Reviews for Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub+ & Inner Beverage Center - Charcoal Glass & Stainless Steel
Customer Rating
5
A Great Fridge for a family of 5
on October 1, 2025
Posted by: cayla103
from West Memphis
[This review was collected as part of a promotion.] My first comment has to be how much I love the beverage center! The instant fill on the water pitcher makes filling up my water bottle so fast and easy. The ice bites aren't crushed but make drinks super cold. It makes a lot of ice and is really easy to use with a scoop.
Overall, the Bespoke 23" Countertop Refrigerator fits our family great. I have three teenage boys plus a husband and a dog and really need efficiency in my life! We enjoy using the AI functions, leaving notes and playing music on Alexa!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Get ready to be WOWed!
on October 2, 2025
Posted by: Mombosuthu
from Marietta
[This review was collected as part of a promotion.] I have always resisted getting a fridge with a family hub panel, but finally caved in, and o boy! shouldn't have waited that long!
The fridge looks sleek with the family hub and black panel on the other door.
I love the beverage center, especially the pitcher. Makes filling bottles way easier. I do wish I did not have to open the fridge to access it.
Same with the ice from the freezer, while I don't mind it, I still prefer the traditional ice dispenser.
I love being able to monitor and change settings of the fridge from my phone. I love being able to see if someone left the door open.
Most importantly, I love the door self-opening feature. I love it so much, I wish there was a self-closing feature as well. Highly recommended!!!
The fridge looks sleek with the family hub and black panel on the other door.
I love the beverage center, especially the pitcher. Makes filling bottles way easier. I do wish I did not have to open the fridge to access it.
Same with the ice from the freezer, while I don't mind it, I still prefer the traditional ice dispenser.
I love being able to monitor and change settings of the fridge from my phone. I love being able to see if someone left the door open.
Most importantly, I love the door self-opening feature. I love it so much, I wish there was a self-closing feature as well. Highly recommended!!!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Best refrigerator ever
on October 2, 2025
Posted by: JMad75
from West Memphis
[This review was collected as part of a promotion.] I couldn’t be happier with my Samsung RF90F23BECRAA. From when it was installed, it’s
been a real showpiece in my kitchen. The stainless-steel finish looks nice and modern, and the touchscreen that I didn’t realize I was missing. I use it every day to check the weather, check my calendar, and keep notes for the family. Beyond the smart features, the fridge does exceptionally well, everything stays cold and fresh, the freezer is roomy
and easy to organize, and the ice maker works without being noisy. Its quiet and I’ve already noticed its better than my old refrigerator. It feels like Samsung really got it right and I would absolutely recommend this model to anyone looking for a fridge that elevates their
kitchen and helps their life work more efficiently.
been a real showpiece in my kitchen. The stainless-steel finish looks nice and modern, and the touchscreen that I didn’t realize I was missing. I use it every day to check the weather, check my calendar, and keep notes for the family. Beyond the smart features, the fridge does exceptionally well, everything stays cold and fresh, the freezer is roomy
and easy to organize, and the ice maker works without being noisy. Its quiet and I’ve already noticed its better than my old refrigerator. It feels like Samsung really got it right and I would absolutely recommend this model to anyone looking for a fridge that elevates their
kitchen and helps their life work more efficiently.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Fun new features
on October 3, 2025
Posted by: Mallies84
from Ocala
[This review was collected as part of a promotion.] Large family hub screen provides so many options. The ability to pull recipes, watch videos, see your calendar or reminders is really convenient. Like other Samsung refrigerators the lighting is great on inside. The ice maker drawer does subtract from freezer space. The water pitcher is quick feature. Ample space in the refrigerator..
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love the upgrade!
on October 6, 2025
Posted by: Juestina1
from Port Washington
[This review was collected as part of a promotion.] I swapped my old Samsung fridge for the new Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with AI Family Hub + & Inner Beverage Center. So far it's been awesome . I think the best feature is the screen. My kids are in love. They like to sit on the kitchen island and watch their favorite shows while eating their snacks. I also like that the ice machine and water dispenser is on the inside. It makes the put look smooth and sleek. I also love that you're able to add photos and videos to your gallery and see it as a screen saver walking by. Another feature i love is the ability to see what goes in and out of the fridge. It gives me an idea what I need to eat and what I need to purchase. It's great that I can also connect the fridge to Samsung Smart things. I have a Samsung washer/dryer and it alerts me when a cycle is done etc. Overall it's a great fridge and I am very happy with the product. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Don't think twice! BUY!!
on October 7, 2025
Posted by: EllieTendi
[This review was collected as part of a promotion.] What more can you ask for? It gets cool really quick after plugging it in. It keeps food items at the set temperature at all areas of the fridge. With the AI features and camera, you can see what is in your fridge, especially while at the grocery store trying to figure out what you have run out of. The water pitcher makes filling water bottles a breeze. Maybe the two ice treys are overkill. Other than that, this fridge is perfect!!!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Beautiful Smart Refrigerator For Your Home
on October 7, 2025
Posted by: cregacho
from Lawrenceville
[This review was collected as part of a promotion.] Our current refrigerator does not have enough capacity and standard depth won't fit well in our kitchen. Having smart features is a plus and we ended up with the Samsung Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator. Model - RF90F23EECRAA
The black door/screen are accented by the stainless panels on the drawers and gives our kitchen a high end/contemporary look. The panels could be changed but they way it looks now is great for us. The family hub/touch screen gives it a "high tech" feel and is very helpful for things such as calendar, notepad, seeing inside the fridge, recipes, listening to music/podcasts and even youtube videos. It would be great if there was more apps available such as being able to see my wifi cameras.
For being a counter depth unit, it still has a capacity of 23 cu ft. which gives ample storage space for our household. For more storage needs you could standard depth model but it would stick out too far in our kitchen configuration. In addition to having your typical refrigerator and freezer sections, there is a flex zone drawer which can be setup to your varying needs like soft freeze, deli meats, beverages and more. There is a water dispenser as well as an auto-fill water pitcher which you can infuse with fruits/vegetables for a bit of flavor.
The freezer drawer meets our needs for storage space and has an ice maker that makes 2 different sizes of ice - standard cubes and mini size (which I prefer) After the initial setup of the refrigerator, it makes ice very quickly - I used to have to use ice trays in addition to the ice maker on my previous unit.
I would highly recommend this model to anyone in the market for a refrigerator. Some may think the smart features are gimmicky, but once you try them out they can be very helpful. More apps/features would be nice to see in the future.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
LOOK MOM, NO HANDS!
on October 7, 2025
Posted by: oneofusgrays
from Silver Lake
[This review was collected as part of a promotion.] So I received this Bespoke by Samsung just a few days ago. Immediately upon getting this in my kitchen it updated the room. I love the contrasting colors both on the exterior and interior. The touch door opening is very techy and impressed friends and family alike! I absolutely love the independently opening center drawer, we use it for beverages. Having the ability to choose what goes in the drawer via the app is a game changer. Now about the app, SmartThings is a very simple and easy to navigate system. I added our thermostat and ring camera with ease! Seeing what’s in the refrigerator simplifies shopping like never before, the shopping list widget just ads to this feature! The ability to have 2 different ice cubes along with a self filling pitcher is truly amazing! My wife puts cucumbers in the pitcher insert, she absolutely loves it. There really is nothing negative to say other than I wish my kiddos would wife their fingerprints off when they use the interface. The whole family just loves the Bespoke refrigerator!
I would recommend this to a friend!
Written by a customer while visiting The Insiders