Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Average customer rating
4.8
(412 Reviews)
Rating breakdown 412 reviews
5 Stars
330
4 Stars
70
3 Stars
7
2 Stars
3
1 Star
2
98%of customers recommend this product.
(
293 out of
298)
Customer Reviews for Samsung - 36 in. Wide Bespoke AI 29 cu. ft. 3-Door French Door Refrigerator with Zero Clearance Fit & Sphere Ice - Stainless Steel
Customer Rating
2
Doors don’t shut
on May 30, 2026
Posted by: Chuck
from Palm Bay fl
[This review was collected as part of a promotion.] Most refrigerator doors closed automatically as you're walking away this one does not You forget to close it they stay open No automatic close
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
3
Response from Samsung USBy Christian, Samsung, June 1, 2026
Hi Chuck,
Having a refrigerator door that shuts properly matters in everyday use, and it’s important for your Samsung refrigerator to close reliably each time.
Most Samsung refrigerators don’t have an automatic self-closing feature, but the door should close properly when pushed. If it stays open, it may be due to leveling, door alignment, or items inside blocking it. Checking for obstructions, making sure shelves and drawers are in place, and looking at the door seal can help improve how the door closes.
You can explore the full guide here:
https://www.samsung.com/us/support/troubleshoot/TSG10007112/
Please keep this reference number for your records: 1152569043. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung truly values your business.
Christian
Samsung Care
Having a refrigerator door that shuts properly matters in everyday use, and it’s important for your Samsung refrigerator to close reliably each time.
Most Samsung refrigerators don’t have an automatic self-closing feature, but the door should close properly when pushed. If it stays open, it may be due to leveling, door alignment, or items inside blocking it. Checking for obstructions, making sure shelves and drawers are in place, and looking at the door seal can help improve how the door closes.
You can explore the full guide here:
https://www.samsung.com/us/support/troubleshoot/TSG10007112/
Please keep this reference number for your records: 1152569043. Feel free to reach us through the following channels:
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1-800-726-7864 (1-800-SAMSUNG)
Samsung truly values your business.
Christian
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on May 29, 2026
Posted by: BoyMama
from Azusa,CA
[This review was collected as part of a promotion.] I waited 21 years to purchase a new fridge and I am so HAPPY with my purchase. It is huge inside, cooled quickly, love the control I have from the app, the design is beautiful, zero clearance is flawless, and the water dispensing feature is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
24
on May 29, 2026
Posted by: Samw
from Florida
[This review was collected as part of a promotion.] capacity is what I was looking for a nice size like the way it's designed for cooling the efficiency is supposed to be great because it's cooling all the way around fits into my opening excellent because of the depth on the Zero doors 0 doors
0 doors for great
nice design
excellent preservation
0 doors for great
nice design
excellent preservation
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fridge
on May 25, 2026
Posted by: Monet
[This review was collected as part of a promotion.] This refrigerator is my favorite refrigerator I've had. I've never had a fridge with freezer at the bottom. So that's something different but I enjoy it. I like the look of this. I holds plenty of groceries. Keeps my veggies and fruit fresh for a good amount of time compared to my last fridge. It doesn't seem to run up my electric bill.
I'm happy with this purchase. The company did a great job creating and designing this refrigerator.
I'm happy with this purchase. The company did a great job creating and designing this refrigerator.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on May 25, 2026
Posted by: Flipper58
from Tampa,FL
[This review was collected as part of a promotion.] Have only had this refrigerator for a few days, but so far I have no complaints. Easy hookup to water. Once plugged in it cooled down to operating temperature quickly. Makes ice about every 90 minutes. Good storage in the doors. Smooth opening doors. Dual ice machine in freezer makes giant round spheres of ice for cocktails or half spheres if you want ice faster. Sleek and minimalist front facade.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on May 24, 2026
Posted by: Gully
from Tracy CA
[This review was collected as part of a promotion.] Overall a good product, only gripe is SmartThings won’t connect to my phone and the door alarm gets annoying when you’re loading groceries. Water door is a bit slow as is the ice machine but the quality of the ice and cold water is good. Aesthetically good. Fits our three person household well, freezer space is a little small so we will get a separate one.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice fridge
on May 23, 2026
Posted by: Michelle
[This review was collected as part of a promotion.] Very nice and roomy. Front is not magnetic is the only draw back
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Refrigerator
on May 22, 2026
Posted by: Eddie Esco
[This review was collected as part of a promotion.] I’ve had a great experience with my Samsung appliance so far. The aesthetics are modern and sleek, and it really adds a premium look to the space. The capacity is excellent, giving us plenty of room and making everyday use much more convenient. I’m also impressed with Samsung’s cooling innovation — everything stays consistently fresh and well maintained. On top of that, it runs very efficiently and quietly. Overall, I’m very satisfied with the quality, performance, and design.
Written by a customer while visiting Samsung US