Customer reviews from Samsung US
Samsung - Bespoke AI 26 cu. ft. Mega Capacity Counter Depth 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.8
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
159
4 Stars
32
3 Stars
4
2 Stars
1
1 Star
0
99%of customers recommend this product.
(
140 out of
142)
Customer Reviews for Samsung - Bespoke AI 26 cu. ft. Mega Capacity Counter Depth 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Love tge amount of space
on May 21, 2026
Posted by: kay55
from Atkins
[This review was collected as part of a promotion.] I absolutely love the amount of space the entire refrigerator has. I was pleasantly surprised at the freezer size.t The push back drawer is a plus for quick find frozen items. Not one but two types of ice plus water from the external ice maker. The shelves in the refrigerator are placed for tall items like orange juice. All the storage in the door for my condiments. The smart things app let's me control the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome space
on May 21, 2026
Posted by: Rage
from North Carolina
[This review was collected as part of a promotion.] Really love the space it feels so much bigger than our old fridge while still fitting into its space. Also it cools so fast which is awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Refridgerator
on May 21, 2026
Posted by: Will2k
from Nokesville
[This review was collected as part of a promotion.] This stunning refrigerator is the perfect aesthetic fit for our house. It is incredibly spacious, easily accommodating groceries for our family and the constant flow of neighborhood kids. The Bespoke AI ensures it runs optimally, and I appreciate tracking our power consumption through the SmartThings app. The exterior dispenser is super convenient, and thanks to the dual ice makers in the bottom drawer, we never run out of ice when entertaining. The convenient water dispenser keeps our family hydrated and gives us filtered water for a variety of snacks and dishes that we make everyday. With 31 cubic feet for space, It truly has room for absolutely everything. The shelving setup is also made to hold a variety of items, even tall and bulky items. I love having everything nicely organized with a variety of drawers. The freezer is set up well too with two sections and a divider.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
PERFECTION
on May 19, 2026
Posted by: heathen
from New Braunfels TX
[This review was collected as part of a promotion.] Best fridge ever that's all that needs to be said about this amazing fridge
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 17, 2026
Posted by: Betty
from Imperial valley californua
[This review was collected as part of a promotion.] Capacity is great.easy to see everything and freezer is wide
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great cooling and efficiency
on May 17, 2026
Posted by: Sanjay
Capacity: storage space on both door side is less than previous model
Efficiency: Keeping vegetables fresh and crisp
Cooling: Cooling is great
Dispensing: Water splashes out if glass/jug is not very close to mouth of dispenser, ICE dispenser is great
Preservation: Keeping vegetables fresh and crisp
Efficiency: Keeping vegetables fresh and crisp
Cooling: Cooling is great
Dispensing: Water splashes out if glass/jug is not very close to mouth of dispenser, ICE dispenser is great
Preservation: Keeping vegetables fresh and crisp
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Size Matters!!
on May 14, 2026
Posted by: rayroc56
from Clemmons
[This review was collected as part of a promotion.] Got my bespoke fridge a few weeks ago and I must say that it is an absolute game changer for me and my family of 3 teens, 1 pre teen, and 4 adults. It holds all the groceries we buy plus room for more. The organization is thoughtful and customizable which is nice. I personally love the shelf that slides in and wish it was on both side but either way it’s a great feature to have. The freezer is just as spacious as the fridge and the organization continues there as well. The ice maker and water dispenser is also a great feature that the entire family loves and uses a lot. I prefer crushed ice while everyone else likes curved ice which the fridge can handle at the push of a button. The controls are simple to use and understand which is how we like them, and we absolutely love the open door alarm feature which reminds our kids to close the doors. My favorite feature is the app control ability although it is limited it’s still great to be able to see and set the temp for both the fridge and freezer. A
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Good but....
on May 14, 2026
Posted by: Moniquehughey
from Crofton
[This review was collected as part of a promotion.] I recently received this beautiful stainless steel 31 Cubic feet fridge, and instantly fell in love with it! its very spacious, and can hold everything! I like that the bottom freezer doesn't have a handle that juts out because I have dogs that would find a way to break or chew on it. One thing that I didn't know it was missing was.... the ice tray in the bottom freezer. I kept trying to find a switch or setting or something that would turn the ice maker on at the bottom. Then I realized there isn't one! Slightly shocked, not completely disappointed because it gives me more space in the freezer. Would I still like to have an ice machine at the bottom, of course. Do I still love this XL refrigerator...YES!
I would recommend this to a friend!
Written by a customer while visiting The Insiders