Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke 26 cu. ft. Counter Depth 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.8
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
251
4 Stars
55
3 Stars
6
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
214 out of
219)
Customer Reviews for Samsung - 36 in. Wide Bespoke 26 cu. ft. Counter Depth 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
4
Mega Capacity Refrigerator
on October 20, 2026
Posted by: jkar115
[This review was collected as part of a promotion.] Overall very happy with the new refrigerator. Purchased as a replacement and what was thought to be an equivalent/upgrade to prior model RF28R6201SR/AA. Positives for this model is the inverter compressor, increased capacity and the maximized space saving inside. They were able to squeeze in two more small shelves at the bottom of each door that are great for canned drinks. The top drawer in the freezer is deeper and has more capacity. The finish is sleek and more modern looking which fit perfectly into our home style. Negatives include cheapened crisper drawers that previously had individual humidity controls, the larger cold cuts drawer at the bottom previously included a divider and was much sturdier, the freezer drawer added a latch aid and not sure what it is supposed to do. It may be to aid in opening easier but is not lock or latch. The overall height is lower but that translates into less room above the top shelf inside. The in door ice and water dispenser is simple and intuitive to use. The LG water filters are excellent quality. Again overall very happy with the purchase, just missing a few of the features of the prior model.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on October 20, 2026
Posted by: Sakicker2000
[This review was collected as part of a promotion.] So far the fridge has worked great and seems to be an upgrade in most ways to our 2015 Samsung french door fridge. One issue we have seen is the compressor seems noise than on our previous fridge. Will give it some time since since the fridge has only been installed for less than a week. It would be nice if the Smarththings app for the fridge had more functionality. For example showing the temperatures for the fridge and freezer.
Written by a customer while visiting Samsung US
Customer Rating
5
Worth every penny !!
on October 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love love all our new appliances from Samsung. We bought the package deal of four appliances stove, refrigerator, dishwasher and microwave. So far everything is wonderful thank you Samsung for your great product!!
Written by a customer while visiting Samsung US
Customer Rating
4
setting controls.
on October 17, 2026
Posted by: Racer
[This review was collected as part of a promotion.] wasted space on Ice maker. Complicated instructions. Need a simple refrigerator. Keep adding and it will nolt let me send until I have reached a number of Craters.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good refrigerator
on October 15, 2026
Posted by: LizbeeHeart
from Menifee, ca
[This review was collected as part of a promotion.] Very spacious and well organized for different sized items. Water dispenser splashes a little when pouring since the jet is a little strong. Ice maker is good except that it also splashes ice shavings all over even when you bring the cup all the way up to the opening. The bottom freezer is smooth to open and close, great space for all big and small items. Cools everything nicely as well. Overall we love the design!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy!
on October 15, 2026
Posted by: AEnw
[This review was collected as part of a promotion.] Love it so far! Very spacious and the finishing is pretty. Cools well and the ice tray is large. One inside the fridge and in the freezer below. Overall great buy
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great!!!
on October 14, 2026
Posted by: Vee26
from Dallas, TX
[This review was collected as part of a promotion.] Samsung is my first choice. Really good refrigerator. More space and nice design. Easy to clean up andsetup. Highly recommended for everyone. My family really love it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator
on October 14, 2026
Posted by: Jpds
[This review was collected as part of a promotion.] Great product. Looks great! Cooled very quickly. Plenty of room. Well organized and easy to use! Would buy again. Set up was very smooth and quick with good explanations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US