Customer reviews from Samsung US
Samsung - 36 in. Wide Bespoke 26 cu. ft. Counter Depth 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Average customer rating
4.8
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
251
4 Stars
55
3 Stars
6
2 Stars
1
1 Star
2
98%of customers recommend this product.
(
214 out of
219)
Customer Reviews for Samsung - 36 in. Wide Bespoke 26 cu. ft. Counter Depth 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Customer Rating
5
Great refrigerator- lots of room and WiFi featurea
on October 14, 2026
Posted by: Tgread1
from Calgary, AB Canada
[This review was collected as part of a promotion.] The finished is amazing! Looks great.
The size is great with the shallower depth it allows for better air circulation.
It has a consistent air flow in the fridge, as advertised.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great!
on October 13, 2026
Posted by: Leena
from MISSISSAUGA
[This review was collected as part of a promotion.] The refrigerator looks amazing! The cool look and it fits right in our kitchen. We’ll see how it’ll perform over all but so far it’s cold and performing great!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Ice maker is Trash
on October 13, 2026
Posted by: Vanessa from Crosby
from Crosby, Tx
[This review was collected as part of a promotion.] Ice maker broke within the first year. Will never buy a Samsung again. This is a common issue with these fridges and I would have to pay for service and parts for a basically new fridge
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Bryan, Samsung Care, October 19, 2026
Hi Vanessa from Crosby,
We appreciate you taking the time to share your feedback about your fridge's ice maker, and we'd like to learn more about your experience and see how we can assist.
You can contact us through any of the channels below and reference ticket number: 1153328884.
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Bryan
Samsung Care
We appreciate you taking the time to share your feedback about your fridge's ice maker, and we'd like to learn more about your experience and see how we can assist.
You can contact us through any of the channels below and reference ticket number: 1153328884.
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: https://m.me/samsungsupport
3. X: https://x.com/messages/compose?recipient%20id=18768513
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Bryan
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional features
on October 13, 2026
Posted by: Rosiecow
[This review was collected as part of a promotion.] best refrigerator that we've purchased the size is incredible the amount of shelving and door shelves is wonderful. the refrigerator cool to the right temperature almost within a couple of minutes and the consistency has been wonderful I love the finish on the refrigerator and there is no condensation. ergonomically it's it's
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful refrigerator, great shelving arrangement
on October 13, 2026
Posted by: Gailspeer
from Okeechobee, Florida
[This review was collected as part of a promotion.] My first new refrigerator and I couldn’t be more placed! It is plea pleasing to look at, opens easily and shuts consistently, and the finish is so easy to clean. The cooling is consistent no matter how long I have the door open. I love how it fits into the space we measured for. It was packaged very nicely and there were no signs of damage upon delivery. I love that the freezer is frost free and keeps everything at zero. Would definitely purchase Samsung products in the future.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good fridge
on October 13, 2026
Posted by: Anonymous
from Waldorf, Maryland
[This review was collected as part of a promotion.] Beautiful finish and very spacious. The cooling is not very loud. Fridge dimensions are high, so measure correctly, love the moveable shelves. No issues with any condensation or consistency so far. Enjoying the smart things integration that can at least let me know if the door is open!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Rafael Rosas
on October 12, 2026
Posted by: Padre
from Connecticut
[This review was collected as part of a promotion.] Good quality. good quality it has enough storage i
For the freezer and the fridge we are very happy with it
I would Recommended to someone else 100% I’m happy with it
For the freezer and the fridge we are very happy with it
I would Recommended to someone else 100% I’m happy with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great refrigerator
on October 11, 2026
Posted by: Joseph
from Neenah, WI
[This review was collected as part of a promotion.] Love the size and the finish of the product, I do appreciate the ice and water as we make a lot of use of it. Would prefer it to have a meter on the water as per the ounces emitted for the water.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US