Customer reviews from geappliances.com
GE - 36 in. Wide 23.5 Cu. Ft. Smart Counter-Depth Side-By-Side Refrigerator with LED Light Walls and Extra Tall Dispenser - Stainless Steel
Average customer rating
4.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
29
4 Stars
9
3 Stars
2
2 Stars
2
1 Star
1
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for GE - 36 in. Wide 23.5 Cu. Ft. Smart Counter-Depth Side-By-Side Refrigerator with LED Light Walls and Extra Tall Dispenser - Stainless Steel
Customer Rating
5
Glorious Light!
on October 5, 2026
Posted by: jeffie27
The light wall is soooooo cool. Whoever came up with the idea at GE needs a promotion! LOL!
That's the first thing that grabbed our attention. Wish everyone reading this could see my wife's face when she opened the doors at the store. I know I didn't need to shop 9 more stores and we were DONE. Not sure about the ice maker yet. The fridge has been running now for 3 days exactly as I write this...to the hour. It's only filled the door bucket about 3/4 of the way thus far. I love that I don't have to open my 2 French doors all the way to then pull out the crisper drawer! Easy access!
That's the first thing that grabbed our attention. Wish everyone reading this could see my wife's face when she opened the doors at the store. I know I didn't need to shop 9 more stores and we were DONE. Not sure about the ice maker yet. The fridge has been running now for 3 days exactly as I write this...to the hour. It's only filled the door bucket about 3/4 of the way thus far. I love that I don't have to open my 2 French doors all the way to then pull out the crisper drawer! Easy access!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great size and design
on September 14, 2026
Posted by: KateR
[This review was collected as part of a promotion.] We were so excited to get this fridge and for the most part, we love it. It holds a lot and it's spacious enough to where you can see everything and you don't have to go searching. Which is so nice. The side doors have amazing storage as well. My one and only complaint is with the ice machine and the drip pan, ice takes a while to come out and can get stuck and the drip pan is flush so water sits and then drips off. But other than that, we are super happy with it!
Written by a customer while visiting geappliances.com
Customer Rating
3
Concern
on September 11, 2026
Posted by: Refrig review
The ice maker in the door frees up storage capacity in the freezer compartment. However, water keeps seeping through the dispenser having keep drying up the dispenser wall and the water puddles on the dispenser base. This could be an issue if left unattended for a period of time, such as vacation. Overall, it appears to be a solid refrigerator.
Response from geappliances.comBy Don, GE_Appliances, September 14, 2026
It's not unusual to see a few drops of water dripping from the dispenser on your refrigerator after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. If water continues to drip long after the glass has been removed, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge
on September 5, 2026
Posted by: kinderS
[This review was collected as part of a promotion.] Beautiful fridge, has a very tall ice and water dispenser on the front which I love, and lots of space on the inside! One thing that I love is that the ice maker is on the door so you have more room on the inside of the freezer. I can't wait to get it set up at my new house!
Written by a customer while visiting geappliances.com
Customer Rating
5
Loveeee
on August 30, 2026
Posted by: MikelleG
[This review was collected as part of a promotion.] I absolutely love this new fridge from GE! I love how much room it has in the fridge and freezer! I am able to fit so much food and drinks in the fridge and alot of food in the freezer as well! I love the ice maker on this fridge, it is very convenient for me because I use ice daily for my iced coffees. It doesn’t make any loud noises. I have had it for a few months now and have not had any issues with it!
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice sleek look
on August 21, 2026
Posted by: LucyPearl289
from New Jersey
Got this GE fridge to replace an old GE Profile that finally died. Loved that fridge! This is level down, due to not wanting to spend so much money. It was delivered today, so not sure about the actual function. Few things though that your engineers or designers should think about. My husband is very handy and decided to hookup the water line himself. Problem is the piece that you have to insert the copper water line to is very short, and initially leaked. Also, on door with water/ice, the shelf maybe should have a well built there to catch dripping water or any excess ice. Just 2 initial thoughts so far. I'm hoping to love this one as much as I did my old one... we'll have to see.
Quick update: yes, you need to add a well or lip to ice/water fixture. I went to try out the ice 2 days later, it grinned for at least a minute before actually dispensing ice, then it shot out like a bat. Had ice all over the floor due to my glass not being able to hold the amount dispensed. I'm not sure what the problem or answer is.
Quick update: yes, you need to add a well or lip to ice/water fixture. I went to try out the ice 2 days later, it grinned for at least a minute before actually dispensing ice, then it shot out like a bat. Had ice all over the floor due to my glass not being able to hold the amount dispensed. I'm not sure what the problem or answer is.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
We literally knocked out a wall for this fridge and after two months, I’d do it again.
on August 18, 2026
Posted by: EricaC
[This review was collected as part of a promotion.] Ignore the unfinished wall behind it, we were so committed to making this refrigerator work in our kitchen that we literally knocked out part of a wall to fit it! 😂 After almost two months of daily use, I can confidently say it was worth it.
The amount of space on both the refrigerator and freezer sides is fantastic. I especially love the refrigerator door storage. The shelves are roomy, feel incredibly sturdy, and hold so much more than I expected. The drawers are another small detail that I didn’t expect to care so much about. They pull open and slide shut SO SMOOTHLY! Seriously, they’re butter smooth and even after almost two months of constant use, that’s still something I notice and appreciate.
It’s also incredibly easy to keep clean. The interior wipes down easily and I love that I can pull the glass shelves out when I want to give everything a more thorough cleaning instead of just trying to awkwardly reach every little corner while they’re still inside.
But my absolute favorite feature and the whole reason I wanted this fridge is the size of the water/ice dispenser area. It ACTUALLY fits my large cups and tumblers underneath without having to awkwardly tilt them, which I appreciate every single day. As someone who almost always has an unnecessarily large cup nearby, this matters more to me than it probably should.
My only frustration has been the ice dispenser. I found that if the ice sits for too long without being used, you can start causing issues. When that happens, I have to remove the ice bin, empty it, let the dispenser thaw, dry everything out, and put it back together. It works, but it can definitely be tedious. I’ve learned that simply using the ice every day keeps everything moving, and since I started doing that, I haven’t had nearly as many problems. Overall, after almost 2 months, I’m still extremely happy with it. It’s spacious, sturdy, easy to clean, thoughtfully designed, and looks great in our kitchen. And clearly we were willing to remove part of our house for it, so I think that says plenty. 😂
The amount of space on both the refrigerator and freezer sides is fantastic. I especially love the refrigerator door storage. The shelves are roomy, feel incredibly sturdy, and hold so much more than I expected. The drawers are another small detail that I didn’t expect to care so much about. They pull open and slide shut SO SMOOTHLY! Seriously, they’re butter smooth and even after almost two months of constant use, that’s still something I notice and appreciate.
It’s also incredibly easy to keep clean. The interior wipes down easily and I love that I can pull the glass shelves out when I want to give everything a more thorough cleaning instead of just trying to awkwardly reach every little corner while they’re still inside.
But my absolute favorite feature and the whole reason I wanted this fridge is the size of the water/ice dispenser area. It ACTUALLY fits my large cups and tumblers underneath without having to awkwardly tilt them, which I appreciate every single day. As someone who almost always has an unnecessarily large cup nearby, this matters more to me than it probably should.
My only frustration has been the ice dispenser. I found that if the ice sits for too long without being used, you can start causing issues. When that happens, I have to remove the ice bin, empty it, let the dispenser thaw, dry everything out, and put it back together. It works, but it can definitely be tedious. I’ve learned that simply using the ice every day keeps everything moving, and since I started doing that, I haven’t had nearly as many problems. Overall, after almost 2 months, I’m still extremely happy with it. It’s spacious, sturdy, easy to clean, thoughtfully designed, and looks great in our kitchen. And clearly we were willing to remove part of our house for it, so I think that says plenty. 😂
Written by a customer while visiting geappliances.com
Customer Rating
1
Expensive Disappointment
on August 6, 2026
Posted by: Kayb16
from Georgia
We did research to try to make the right choice when replacing the terrible samsung refrigerator that came with the house when we bought it. A whole two months and three days into ownership and the ice maker is broken. The WHOLE reason we went in search of a new fridge. What happened to refrigerators with reliable ice makers? It is a nice looking fridge but a total waste of money if it doesn't even last 3 months before components break down.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, August 7, 2026
We want to help you with your refrigerator's ice maker not working. we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com