Customer reviews from geappliances.com
GE - 36 in. Wide 23.5 Cu. Ft. Smart Counter-Depth Side-By-Side Refrigerator with LED Light Walls and Extra Tall Dispenser - Stainless Steel
Average customer rating
4.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
29
4 Stars
9
3 Stars
2
2 Stars
2
1 Star
1
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for GE - 36 in. Wide 23.5 Cu. Ft. Smart Counter-Depth Side-By-Side Refrigerator with LED Light Walls and Extra Tall Dispenser - Stainless Steel
Customer Rating
5
Love the back-lit panel!
on November 3, 2026
Posted by: Mare61
Great fridge, looks amazing, and holds everything we need. Love the extra tall water dispenser and LED backlighting. Only negative is the noisy ice maker. It’s in the door, which provides more storage, but no sound dampening for the ice cubes!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features- sleek and spacious
on October 31, 2026
Posted by: Baby bombshell
from Bronx, New York
The fridge is beautiful. Works well. Ice making is a little slow but over night the container gets filled
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Need replacement/repair 5-6 days after install
on October 31, 2026
Posted by: phm8
from LAFAYETTE CO
Initially loved the looks, capacity, cooling, and illumination from inner back wall.
But 5-6 days after installation it isn't working. I checked outside panel and it wasn't tripped. Reset switch anyway. All other kitchen lights/appliances/washer/dryer work. Im putting a call in for replacement/repair. Frustrated.
But 5-6 days after installation it isn't working. I checked outside panel and it wasn't tripped. Reset switch anyway. All other kitchen lights/appliances/washer/dryer work. Im putting a call in for replacement/repair. Frustrated.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Morgan, GE_Appliances, November 3, 2026
We see that you've been working with a member of our team on this issue, we recommend continuing to work with them directly towards a resolution. If you have any questions about upcoming service, you can reach out to our Bodewell service team by calling 1-833-4BODEWELL.
Written by a customer while visiting geappliances.com
Customer Rating
2
Nice Fridge But Wheel Squeaks
on October 29, 2026
Posted by: DriveForShow
Very nice looking side by side. However, 2-3 weeks after it was installed i began hearing squeaking noise when opening and closing the doors. After having a GE third party service tech look at it, its the rear left wheel causing the noise. Very cheaply made. He was unable to repair and suggested i get a handyman to fix it. Terrible quality after only 3 weeks of using it. Also, the ice bucket won’t dislodge. Other than these items its a nice fridge.
Response from geappliances.comBy Diego, GE_Appliances, November 2, 2026
We want to help you with the sound level of your unit. We recommend that a certified technician replace this part in your unit. You can schedule an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Outstanding!
on October 29, 2026
Posted by: chesskix
from Kentucky
The excellent lighting and efficient design are superior to any other brand I have owned. Hopefully this will provide long lasting service.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice maker
on October 25, 2026
Posted by: gh63
The ice maker is a disappointment. The size of the cubes are very small. It only produces 8 cubes every couple of hours. Also when you select cubes and place cup under over half of them come out crushed! I’ve been buying GE products for the last 20 years and this product is a disappointment!! I wouldn’t suggest it to anyone I know .
Response from geappliances.comBy Don, GE_Appliances, October 27, 2026
We'd like to assist with your refrigerator's ice production. This refrigerator is designed to make 100-130 cubes per day. Ice production can be increased by decreasing the freezer temperature to -2°F. You can find additional suggestions to increase the ice production here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763.
If the dispenser on your refrigerator door is only dispensing crushed ice, we recommend that you follow the troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16843.
If the dispenser on your refrigerator door is only dispensing crushed ice, we recommend that you follow the troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16843.
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple but all fantastic features included
on October 16, 2026
Posted by: Kimson
from Orange County California
I love the design simplicity yet all features are covered. A fantastic refrigerator that I ever own. Thanks GE for making such a beautiful and functional product!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Conveniences But Wide
on October 13, 2026
Posted by: GKEF
from Illinois
This refrigerator is quiet, has a tall dispenser, wide shelves, bright lights, two drawers in freezer bottom, two drawers in fridge bottom, large capacity, soft close, controls inside right, cools nicely, has energy rating, and is not as deep so does not protrude out as far as others. Hopefully, it lasts several years! (The problem was that we had to move our cabinet and the water line over to get it installed correctly. Most fridges these days are too wide to fit in the opening.)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com