Customer reviews from lg.com
LG - SIGNATURE 5.8 Cu. Ft. High Efficiency Ventless Smart Front Load Washer Electric Dryer Combo with Steam and ezDispense - Brushed Black Steel
Average customer rating
4.6
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
16
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for LG - SIGNATURE 5.8 Cu. Ft. High Efficiency Ventless Smart Front Load Washer Electric Dryer Combo with Steam and ezDispense - Brushed Black Steel
Customer Rating
5
Really impressed with the quietness!
on July 29, 2026
Posted by: Joy1238
from GUTTENBERG, NJ
Really spacious capacity and high tech appliance. It’s actually pretty great in terms of vibration and noise. The auto cycle to drying and heating really takes care of the moisture in the wash in a single cycle.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, camera, Performance
Quality
5
Features
5
Value
5
(click to see the video)
Response from lg.comBy LG, August 3, 2026
Hello, Joy! Your LG WM9998HBA WashCombo is clearly showing off what an all‑in‑one can do. That roomy capacity, smooth low‑vibration performance, and the way it handles wash‑to‑dry moisture in a single run make it a seriously efficient upgrade! If anything else comes up, you can always reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
5
No more shrinking clothes!
on July 28, 2026
Posted by: JoeNJ
from Fort Lee, NJ
I am a [friend or family member] of an [LG or LG Partner] employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
The biggest reason I wanted to replace my washing machine was because my clothes kept shrinking. It was especially frustrating with my child's clothes. Every time I washed and dried them, the clothes would shrink noticeably, making it difficult to keep using them.
I tried everything I could think of... changing the water temperature, using different detergents, and following every care instruction but unless I air-dried the clothes, they still shrank. I had used a competitor's washing machine and dryer for years and just assumed shrinking children's clothes was unavoidable.
Recently, I had the opportunity to try the LG washer and dryer combo (WM9998HBA), and the difference has been amazing. The clothes no longer shrank, so I even tested it by washing and drying clothes that had already been washed and dried before. Even after running them through another complete cycle, there was no additional shrinking.
Another feature I absolutely love is that I don't have to stop the cycle to take certain items out or sort them before drying. I can simply put everything in once, and the machine takes care of both the wash and dry cycle from start to finish.
If you've been struggling with clothes shrinking after laundry, especially children's clothes, I highly recommend giving this LG washer and dryer combo a try. It has made laundry so much easier and has given me peace of mind!
I tried everything I could think of... changing the water temperature, using different detergents, and following every care instruction but unless I air-dried the clothes, they still shrank. I had used a competitor's washing machine and dryer for years and just assumed shrinking children's clothes was unavoidable.
Recently, I had the opportunity to try the LG washer and dryer combo (WM9998HBA), and the difference has been amazing. The clothes no longer shrank, so I even tested it by washing and drying clothes that had already been washed and dried before. Even after running them through another complete cycle, there was no additional shrinking.
Another feature I absolutely love is that I don't have to stop the cycle to take certain items out or sort them before drying. I can simply put everything in once, and the machine takes care of both the wash and dry cycle from start to finish.
If you've been struggling with clothes shrinking after laundry, especially children's clothes, I highly recommend giving this LG washer and dryer combo a try. It has made laundry so much easier and has given me peace of mind!
Pros: Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, August 3, 2026
Hi, Joe! We really appreciate this thoughtful breakdown — your WM9998HBA WashCombo is clearly delivering the kind of laundry peace you’ve been waiting for. Hearing that it solved the shrinking‑clothes struggle (especially for your kiddo’s outfits) is a huge win, and that seamless wash‑to‑dry flow is exactly what makes this machine such a game‑changer. We’ll make sure your experience gets shared with the product team. If anything else comes up, you can always reach out to @LGUSSupport.^James
Written by a customer while visiting lg.com
Customer Rating
5
Great for space with some tradeoffs
on July 25, 2026
Posted by: JunB
from Northvale, NJ
[I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.]
Before I dive into my review, I’d like to make it clear that I am currently using traditional washer + gas dryer combo to compare.
<Pros>
1. No transferring laundry - load once, walk away and done
2. Ventless design fits anywhere - you don’t need any gas pipes and vents for this one.
3. EZ dispense auto detergent is life changer - you don’t need to put liquids every time. Less hassle for your life.
4. Best in class capacity for an All-in-one - 5.8cuft
1. No transferring laundry - load once, walk away and done
2. Ventless design fits anywhere - you don’t need any gas pipes and vents for this one.
3. EZ dispense auto detergent is life changer - you don’t need to put liquids every time. Less hassle for your life.
4. Best in class capacity for an All-in-one - 5.8cuft
<Cons>
1. Total cycle running time is longer - 2.5hrs, traditional vs 3.5hrs (heatpump dryer needs more time)
2. Second wash cycle can’t be started until it’s done with first cycle.
1. Total cycle running time is longer - 2.5hrs, traditional vs 3.5hrs (heatpump dryer needs more time)
2. Second wash cycle can’t be started until it’s done with first cycle.
So, here is my bottom line.
If you are short on space, hate moving laundry between machines or want hassle free experience, this will be a great choice. But if you need multiple loads with shorter time which is speed, you might want to keep your separate washer and dryer set. The convenience that this product delivered to my life might look small but It comes really huge to me, honestly.
If you are short on space, hate moving laundry between machines or want hassle free experience, this will be a great choice. But if you need multiple loads with shorter time which is speed, you might want to keep your separate washer and dryer set. The convenience that this product delivered to my life might look small but It comes really huge to me, honestly.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy ^Rich, LG Digital Care Team, July 28, 2026
Hi there, Jun! Thanks for laying out such a thoughtful breakdown. Always great hearing how the all‑in‑one design is making life easier, and we appreciate you pointing out the areas where it could fit your routine even better. We’ll be sure to share your notes with our product team. If you ever need help with anything, @LGUSSupport is here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great size and extremely convenient
on July 24, 2026
Posted by: Jen95
To be transparent I was skeptical about a 2-in-1 washer/dryer and figured it’d be a compromise on one end, but happy to say I was so wrong. It washes and dries in a single cycle, no moving laundry between machines, and everything comes out actually dry! not damp. It was surprisingly loud at first, but that was on me - once I actually read the instructions and took off the shipping bracket in the back, it ran quiet. It’s got some nice tech features too that elevated the whole experience. Also love the capacity- easily fits bulky duvets. Overall a solid, beautifully designed, high-end piece.
Response from lg.comBy ^Rich, LG Digital Care Team, July 25, 2026
Hi there, Jen! Really appreciate you sharing your experience. Always great hearing the WashCombo is delivering that smooth all‑in‑one convenience and keeping those bulky items handled with ease. We’ll make sure your note about the initial setup surprise gets passed along to our product team.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
Very Convenient
on July 24, 2026
Posted by: jkjk7
The best feature of this Signature washer-dryer combo is that you don't have to transfer the laundry to a dryer when the wash cycle finishes. Although the drying time takes a bit longer, the convenience far outweighs it.
I also love getting notifications through the LG ThinQ app once the entire process is complete. Our laundry room is in the basement and I spend most of my time on the second floor. In the past, I had to walk up and down the stairs multiple times just to check on the progress—since the actual time often took longer than what was displayed. Now, I simply wait for the app notification before heading downstairs, which is a huge game-changer.
On top of that, the capacity is massive, allowing me to wash large loads and even heavy comforters with ease.
I recommend this to anyone planning to purchase a new washer and dryer set. I can confidently say it’s the best appliance I’ve ever used!
I also love getting notifications through the LG ThinQ app once the entire process is complete. Our laundry room is in the basement and I spend most of my time on the second floor. In the past, I had to walk up and down the stairs multiple times just to check on the progress—since the actual time often took longer than what was displayed. Now, I simply wait for the app notification before heading downstairs, which is a huge game-changer.
On top of that, the capacity is massive, allowing me to wash large loads and even heavy comforters with ease.
I recommend this to anyone planning to purchase a new washer and dryer set. I can confidently say it’s the best appliance I’ve ever used!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, July 28, 2026
Hey there! Thanks for the thoughtful review. Always great hearing how the all‑in‑one setup, big capacity, and ThinQ notifications are making laundry day a whole lot easier. We appreciate you highlighting both the convenience and the longer dry time, and we’ll be sure to share your notes with our product team. If you ever need anything, @LGUSSupport is here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
Love this Washer/Dryer Combo!
on July 24, 2026
Posted by: Melissa G
from NJ
I've had the LG Washer/Dryer Ventless Combo for about a week now, and I'm already really impressed. I love being able to throw a load in and have it come out completely washed and dried without having to switch it over to another machine. I can't tell you how many times I have had to wash a load over again with my traditional washer because I forgot about it! The washer cleans really well, and my clothes come out fresh, soft, and dry every time. It's surprisingly quiet, and the controls are so simple that even my 11 year old can do a load of laundry without any help. The drying cycle does take a little longer than a traditional dryer, but it doesn't bother me since I can start a load and walk away. The convenience of not having to remember to move clothes from the washer to the dryer is absolutely worth it! Overall, after just a week of using it, I'm really happy with it and would definitely recommend it to anyone looking for an easy to use, all in one laundry system.
*Disclosure* I am a family member of an LG partner employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, July 28, 2026
Hello there, Melissa! Thanks for the wonderful review. Always great hearing how the all‑in‑one setup is making laundry easier, and we appreciate you highlighting both the convenience and the longer dry time. If you ever need anything, @LGUSSupport is here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
Quiet, convenient, perfect for busy families
on July 22, 2026
Posted by: Mark Im
I am a friend of an LG employee and received this product free of charge in exchange for my honest review. All opinions expressed here are my own and should not be attributed to LG.
This washer/dryer combo has been a game changer for our family of four. After years of making trips to the laundromat, having the convenience of washing and drying at home has made a huge difference in our daily routine. The complete wash-and-dry cycle is quite long but it's incredibly quiet and convenient to set and forget, perfect for juggling a busy schedule with young kids. I can start a load and move on with my day without having to remember to transfer clothes to the dryer.
One of my favorite features is ezDispense. It automatically uses the right amount of detergent, so I no longer have to worry about using too much or dealing with detergent residue that required extra rinse cycles with my previous washer.
Overall, I couldn't be happier with this machine. It has simplified one of the biggest household chores and genuinely made keeping up with our family's endless laundry easier and less stressful.
This washer/dryer combo has been a game changer for our family of four. After years of making trips to the laundromat, having the convenience of washing and drying at home has made a huge difference in our daily routine. The complete wash-and-dry cycle is quite long but it's incredibly quiet and convenient to set and forget, perfect for juggling a busy schedule with young kids. I can start a load and move on with my day without having to remember to transfer clothes to the dryer.
One of my favorite features is ezDispense. It automatically uses the right amount of detergent, so I no longer have to worry about using too much or dealing with detergent residue that required extra rinse cycles with my previous washer.
Overall, I couldn't be happier with this machine. It has simplified one of the biggest household chores and genuinely made keeping up with our family's endless laundry easier and less stressful.
Quality
5
Features
5
Value
5
Response from lg.comBy LG, July 27, 2026
Hi, Mark! What a game-changing addition to your home. We are thrilled to hear that your LG WM9998HBA washer dryer combo brings so much ease to your daily routine with its quiet operation and automated ezDispense system. We appreciate your helpful note regarding cycle duration and will surely pass that feedback along to our product team. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James
Written by a customer while visiting lg.com
Customer Rating
1
on July 17, 2026
Posted by: SW123
This washer/dryer has not performed as I expected. During use, the spin and drying cycles are much louder than I anticipated. I have found that smaller loads produce better drying results than larger ones. When I wash bulkier items, such as a comforter, the complete wash-and-dry cycle takes much longer than I expected.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, July 19, 2026
Hello. We appreciate you sharing your thoughts and feedback regarding your WM9998HBA washer and dryer combo. We recognize your experience with the noise levels during the spin and dry cycles, as well as the extended operation times with bulkier loads. To help manage performance, we recommend ensuring the unit is completely leveled on a solid floor to reduce operational sounds and utilizing the specialized bedding cycle when handling large, bulky items like comforters to ensure optimal spinning and heat distribution. For more information on managing operational sounds, please visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062?srsltid=AfmBOoq2hUF0w6a7DmLCulqDPSnF5J0iOyFmNUXrm7S-kmxsa6kW6ag6. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com