Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Gas Dryer with Instant Refresh 8.0 Cu. Ft - Denim Blue
Average customer rating
4.6
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
92
4 Stars
18
3 Stars
4
2 Stars
2
1 Star
3
Customer Reviews for Electrolux - Front Load Perfect Steam Gas Dryer with Instant Refresh 8.0 Cu. Ft - Denim Blue
Customer Rating
2
Proper duct tubing was not provided by installer
on May 8, 2024
Posted by: Purchaser
from Oklahoma City
Do not buy this appliance unless you are prepared to purchase your own duct ventilation tubing that is required for this dryer, per the manual and installation instructions. I have inside wall duct piping.
Hahn appliance stated they would not change their installed duct piping to the appropriate duct material, as it was installed per Frigidaire’s approved standards. Electrolux said it was within 30 days of purchase, so Hahn was responsible. The Electrolux repairman told me wrong duct piping was used, per the manual. Zero solution to this.
I know when a dryer is not working right. I had to have a trusted repair person to purchase flexible aluminum (metal) tubing that does not extend and compress in a manner that reduces the 4” diameter air flow required for the dryer to correctly collect the link. This fault can be a fire hazard. Now, the dryer is properly collecting the lint.
Otherwise, I purchased for steam feature and I am now satisfied, after paying to have it correctly installed.
Hahn appliance stated they would not change their installed duct piping to the appropriate duct material, as it was installed per Frigidaire’s approved standards. Electrolux said it was within 30 days of purchase, so Hahn was responsible. The Electrolux repairman told me wrong duct piping was used, per the manual. Zero solution to this.
I know when a dryer is not working right. I had to have a trusted repair person to purchase flexible aluminum (metal) tubing that does not extend and compress in a manner that reduces the 4” diameter air flow required for the dryer to correctly collect the link. This fault can be a fire hazard. Now, the dryer is properly collecting the lint.
Otherwise, I purchased for steam feature and I am now satisfied, after paying to have it correctly installed.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, May 10, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Quiet & Sleek
on April 24, 2024
Posted by: MelBarbz
from DeLand, FL
Slightly obsessed with our new dryer. I haven’t used all the functions yet but it works beautifully and it is super quiet.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Steam!
on March 12, 2024
Posted by: Jlake
from Bellingham, WA
Great dryer - the steam function for sweaters and the like is amazing.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Electrolux Gas Dryer
on February 15, 2024
Posted by: Chris N
from Northville, MI
Got the new dryer connected and fully installed. So far so good. The unit is very quiet when running. The controls are straightforward and simple. Note the "dial" is just a display and not a touch wheel. The various modes are cycled through by use of a "select" button. I've used it about 5 times and so far the only feature miss is an interior light (my old dryer had this and it was very convenient). The unit is fairly light as compared to the matching washing machine and was not overly difficult to move around when installing.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
A much needed upgrade
on February 8, 2024
Posted by: Katy T
from Wisconsin
Very happy with our new purchase. Easy to use and love the available features, particularly the refresh cycle. Very large drum.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great dryer!
on February 8, 2024
Posted by: Love Electrolux
from Minnesota
Love our Electrolux gas dryer. We purchased an Electrolux washing maching 6 years ago but didn't need to replace our old dryer until recently and of course we went with Electrolux again as the washing machine has been great. With the new dryer, I no longer need to go to the laundromat to dry our bulky comforter! When we purchased our washing machine it came with 2 white bases (b.o.g.o). being that our laundry is in the basement we didn't care if our new dryer matched so we went with the in-stock blue dryer vs waiting for white to come in. Either way, you can't go wrong with Electrolux. Yes, they are expensive but you pay for what you get. Totally worth the cost. Would definitely recommend and buy again.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
We had to face the demise of a dependable friend”
on January 31, 2024
Posted by: TomDot
from Paradise Valley, AZ
We needed a gas dryer quickly because we invited our grandson to come live with us while he created living space in a bus he bought from the River guiding company where he was a guide. We called several appliance companies and many did not have gas dryers and they were often too large for our under counter space. You could hear our giant sigh of relief when we found the Electrolux !! Quickly it has become “ the new guy on the block” and it has been a joy every time I fill it up !!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Propane dryer front loader
on January 23, 2024
Posted by: Annie g
from Easthampton, MA
I absolutely love my front loading propane dryer (converted by Cluetts in Ware , MA from gas to propane). It works beautifully!! I love the lint catcher in its location right inside the front door of the dryer. It does a fabulous job drying my clothes. Furthermore, shirts come out with minimal wrinkles which is a joy!! Highly recommend this dryer!!!
Written by a customer while visiting www.electrolux.com