Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra S Pen - Black
Average customer rating
1.3
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
27
12%of customers recommend this product.
(
2 out of
17)
Customer Reviews for Samsung - Galaxy S26 Ultra S Pen - Black
Customer Rating
3
Good pen. Poor location.
on May 13, 2026
Posted by: Mike
Had the phone for 3 months and unbeknownst to me the pen fell out of its casing while on an aircraft. Didn't realize it until I was well on my way home. Needless to say I will not be replacing it to repeat the same experience until a better design is forthcoming. Do better Samsung with your design placement.
Response from Samsung USBy R&R, May 15, 2026
Hi Mike,
Thank you for taking the time to reach out and share your experience with your Galaxy S26 Ultra S Pen. We value your insights, especially regarding when and where the S Pen unlatched.
The S Pen has a feature that notifies you if it is no longer in its casing. If you would like to set an alert to notify you in case you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (the gear icon).
3. Swipe to and select "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind." This will provide a warning if you walk away from your device with the screen off and the S Pen is not attached.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we greatly value you as part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
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Thank you for taking the time to reach out and share your experience with your Galaxy S26 Ultra S Pen. We value your insights, especially regarding when and where the S Pen unlatched.
The S Pen has a feature that notifies you if it is no longer in its casing. If you would like to set an alert to notify you in case you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (the gear icon).
3. Swipe to and select "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind." This will provide a warning if you walk away from your device with the screen off and the S Pen is not attached.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we greatly value you as part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on May 11, 2026
Posted by: Sweetangel03831
Expertise:Intermediate
Total Downgrade- Had the phone a week and have a missing pen. It doesnt lock on place. The cudved side makes it very easy to snap right out without you knowing. My phone alerted me 8 hours later. By then, there's no telling where it went. Despicable for the cost. The replacement price is outrageous. I say skip the 26 all together.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 12, 2026
Good day Sweetangel03831,
Thank you for taking the time to provide feedback on the Galaxy S26 Ultra S Pen. The S Pen experience is a signature feature of the Ultra lineup, especially for users who rely on it throughout the day. Your insights about the importance of secure placement and reliability truly matter to us.
If you would like to set up an alarm to alert you if you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (which looks like a gear).
3. Swipe to and tap on "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind," which will show a warning if you walk away from your device without attaching the S Pen when the screen is off.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we value you as an important part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide feedback on the Galaxy S26 Ultra S Pen. The S Pen experience is a signature feature of the Ultra lineup, especially for users who rely on it throughout the day. Your insights about the importance of secure placement and reliability truly matter to us.
If you would like to set up an alarm to alert you if you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (which looks like a gear).
3. Swipe to and tap on "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind," which will show a warning if you walk away from your device without attaching the S Pen when the screen is off.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we value you as an important part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
Very Poor quality
on May 10, 2026
Posted by: Knight4496
from New York, NY
Expertise:Intermediate
My wireless charger (official samsung product) and my spen where having compatibility issues from day one. Today the spen just popped out by itself and I lost it without even being aware of it. It was only when I got the notification from the phone that the pen was missing did I finally realise that it is no longer there. I had an S24 ultra for 2 years before this and never had this problem.
I would recommend this to a friend!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 12, 2026
Hello Knight4496, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra S Pen. We know how important your device is to you every day for a range of daily tasks, and needing the reliability of the accessories as much as the device. We have provided a link to the Samsung Support Team for your convenience if you are seeking to replace your S Pen and help answer any questions to ensure your S Pen stays placed in the device itself as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
S Pen Changes Not Happy
on May 8, 2026
Posted by: BShuga
Very disappointing to not disclose this prior to purchasing!
Response from Samsung USBy R&R, May 11, 2026
Hey there BShuga,
Thank you for sharing your thoughts on the Galaxy S26 Ultra S Pen. The S Pen has become a favorite feature among Galaxy Ultra users over the years, and we value feedback from customers who appreciate its benefits. With the new Galaxy S26 Ultra, Samsung’s iconic stylus is more powerful than ever. The S Pen has always been a versatile tool for work, allowing you to use your phone more productively, intuitively, and creatively, wherever your workday takes you. By combining the capabilities of Galaxy AI with the Galaxy S26 Ultra, you gain access to a range of new S Pen features, in addition to the tried-and-true functionalities. Thank you for being a part of the Samsung community.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy S26 Ultra S Pen. The S Pen has become a favorite feature among Galaxy Ultra users over the years, and we value feedback from customers who appreciate its benefits. With the new Galaxy S26 Ultra, Samsung’s iconic stylus is more powerful than ever. The S Pen has always been a versatile tool for work, allowing you to use your phone more productively, intuitively, and creatively, wherever your workday takes you. By combining the capabilities of Galaxy AI with the Galaxy S26 Ultra, you gain access to a range of new S Pen features, in addition to the tried-and-true functionalities. Thank you for being a part of the Samsung community.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Design Needs better holding power for the pen
on May 7, 2026
Posted by: Kitten B
from PA
Expertise:Intermediate
The S-Pen is worthless! I've only been using the phone for a week and haven't even touched the pen yet. Next thing I know, the Pen is missing!!! Very poor design for an expensive phone.!
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R, May 8, 2026
Hello Kitten B,
We understand how frustrating it can be when an S Pen goes missing so easily. The Galaxy S26 Ultra S Pen is designed to be sleek and lightweight while still providing the precision that Galaxy users appreciate every day. If you would like to discuss replacement options, please reach out to our Samsung Support Team. We are here to help. Thank you for sharing your experience and being a part of the Samsung community.
-Ty
Samsung Support
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We understand how frustrating it can be when an S Pen goes missing so easily. The Galaxy S26 Ultra S Pen is designed to be sleek and lightweight while still providing the precision that Galaxy users appreciate every day. If you would like to discuss replacement options, please reach out to our Samsung Support Team. We are here to help. Thank you for sharing your experience and being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Less than a month and it fell out and it broke!!
on May 5, 2026
Posted by: S26ultra
from NC
Expertise:Intermediate
Stylus is garbage. It popped out of my s26 Ultra and dropped on the linoleum floor and broke into. Not a wood floor not a ceramic tile floor but a linoleum floor. It is flimsy piece of plastic and they should replace it for free I've only had my phone for 2 months!!!
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, May 6, 2026
Hey there S26ultra,
Thank you for reaching out to us regarding your Galaxy S26 Ultra S Pen. We understand that your S Pen has broken after a short period of use. Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty.
Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. If you would like to learn more about your warranty options for your Galaxy S26 Ultra S Pen, please contact our Samsung Support Team.
Thank you for your feedback, and for being a part of the Samsung community.
-Ty
Samsung Support
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Thank you for reaching out to us regarding your Galaxy S26 Ultra S Pen. We understand that your S Pen has broken after a short period of use. Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty.
Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. If you would like to learn more about your warranty options for your Galaxy S26 Ultra S Pen, please contact our Samsung Support Team.
Thank you for your feedback, and for being a part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
S26 Ultra Pen Downgraded
on April 19, 2026
Posted by: RWid
from Rowland Heights
Expertise:Intermediate
I just found out that pen included with S26 Ultra doesn't support bluetooth and therefore it can't trigger the camera.
What a downgrade.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 20, 2026
Hello RWid,
Thank you for your feedback on the Galaxy S26 Ultra S Pen. The S Pen continues to offer precise control for writing and creativity, and many users enjoy its responsiveness for everyday tasks. Insights like yours are valuable as features continue to evolve across devices. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy S26 Ultra S Pen. The S Pen continues to offer precise control for writing and creativity, and many users enjoy its responsiveness for everyday tasks. Insights like yours are valuable as features continue to evolve across devices. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible design and quality
on April 5, 2026
Posted by: PHD_88
from Fort Lauderdale, FL
Expertise:Expert
I’ve had this phone for less than a week, and the stylus already broke under extremely normal use conditions. The phone slipped out of my pocket while I was seated on a gym bench, so it fell from roughly 1.5 feet, not a significant drop at all. It was also in a protective case at the time.
Despite this minimal impact, the pen popped out and snapped, breaking at the curved section. That kind of failure from such a minor drop strongly suggests a weakness in the material or overall design, not misuse. A device at this price point should be able to withstand everyday situations like a short fall from a seated position, especially when protected by a case.
This appears to be an issue of poor durability, either the plastic used is too fragile, or the design of the pen (particularly at that curved point) creates a structural weak spot. Under normal expectations, this shouldn’t happen after such limited use and such a low-impact incident.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, April 7, 2026
Hello PHD_88,
Every day use should feel seamless, and durability plays a crucial role in enhancing the overall experience. The S Pen is designed to remain precise and responsive, and your feedback highlights its real-world performance. Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship, which varies by product. If you have any questions about warranty options, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Every day use should feel seamless, and durability plays a crucial role in enhancing the overall experience. The S Pen is designed to remain precise and responsive, and your feedback highlights its real-world performance. Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship, which varies by product. If you have any questions about warranty options, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US