Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra S Pen - Black
Average customer rating
1.6
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
6
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Samsung - Galaxy S26 Ultra S Pen - Black
Customer Rating
1
No Bluetooth function
on March 31, 2026
Posted by: RedRocked
Remove the only feature I used on the S Pen camera shutter button. Now its a piece of unless plastic that will never get used. I think a twig is more useful then this s pen.
Samsung thinking process lets have Bluetooth function then get rid of it then add it back and say we created this most advance pen ever you can take a photo from the S Pen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 2, 2026
Hello there RedRocked,
We appreciate your feedback on the S Pen experience. The S Pen offers a precise and responsive feel, making writing, editing, and navigating effortless on the Galaxy S26 Ultra. Many users enjoy this level of control in their everyday tasks. Thank you for being a valued Samsung customer.
-Ty
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We appreciate your feedback on the S Pen experience. The S Pen offers a precise and responsive feel, making writing, editing, and navigating effortless on the Galaxy S26 Ultra. Many users enjoy this level of control in their everyday tasks. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed about the S pen
on March 29, 2026
Posted by: Hasan
I wish if the S pen has magic wand, i did not notice they remove feature from it otherwise i will not buy it
Response from Samsung USBy R&R, March 30, 2026
Hey there Hasan,
Thank you for sharing your thoughts. The S Pen continues to bring a precise and natural writing We appreciate having you as a Samsung customer. Your feedback is vital as we strive to enhance your experience and ensure that our productivity features meet your needs. We understand that different features may hold varying importance based on how you use your device, and we are dedicated to shaping your experience moving forward. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts. The S Pen continues to bring a precise and natural writing We appreciate having you as a Samsung customer. Your feedback is vital as we strive to enhance your experience and ensure that our productivity features meet your needs. We understand that different features may hold varying importance based on how you use your device, and we are dedicated to shaping your experience moving forward. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible downgrade!
on April 2, 2026
Posted by: Shelly
This is an absolute useless piece of plastic. Bring back the Bluetooth capabilities! The S26 is such a downgrade just because of this.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 6, 2026
Hey Shelly,
Thank you for sharing your thoughts. The S Pen keeps improving with each new version, offering fresh ways to interact with your device. Unlock the full potential of your Galaxy S26 Ultra using the S Pen to quickly jot notes, draw, create artwork, and more. Try features like AI Select, Translate, and handwriting recognition to boost your productivity and multitasking. Adjust the settings to match your preferences.
The Air Command menu on the Galaxy S26 Ultra provides quick access to apps and features optimized for the S Pen. To open it, remove the S Pen from your phone and tap the Air Command (pen) icon on the right side of the screen. Alternatively, you can hover the S Pen over the screen and press the S Pen button.
Many users enjoy discovering how the S Pen fits into their daily routines over time. Thank you for being a Samsung customer. For more information about your Air Command options, please check out the online article linked below.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty
Samsung Support
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Thank you for sharing your thoughts. The S Pen keeps improving with each new version, offering fresh ways to interact with your device. Unlock the full potential of your Galaxy S26 Ultra using the S Pen to quickly jot notes, draw, create artwork, and more. Try features like AI Select, Translate, and handwriting recognition to boost your productivity and multitasking. Adjust the settings to match your preferences.
The Air Command menu on the Galaxy S26 Ultra provides quick access to apps and features optimized for the S Pen. To open it, remove the S Pen from your phone and tap the Air Command (pen) icon on the right side of the screen. Alternatively, you can hover the S Pen over the screen and press the S Pen button.
Many users enjoy discovering how the S Pen fits into their daily routines over time. Thank you for being a Samsung customer. For more information about your Air Command options, please check out the online article linked below.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
S pen not working
on March 29, 2026
Posted by: Wayne
from Hillside, Il
Expertise:Expert
My phone is no longer responding to my S pen after less than 2 weeks of ownership. You can't tell if its a connection issue or not seeing as how its no longer Bluetooth
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 1, 2026
Hello there Wayne,
We understand your concerns regarding this experience. The Galaxy S Pen is designed for precise and responsive writing, with seamless integration into your device. To restore full functionality, please check your connection settings and ensure that everything is paired correctly.
If your device does not recognize your S Pen, we encourage you to report the concern using the Samsung Members app. This will provide you with real-time assistance and allow you to track the behavior. You can scan your device to identify any misalignments and find solutions for why the S Pen isn’t being recognized.
If you need further assistance, our Samsung Support Team is here to help. Thank you for your feedback and for choosing Samsung!
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
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We understand your concerns regarding this experience. The Galaxy S Pen is designed for precise and responsive writing, with seamless integration into your device. To restore full functionality, please check your connection settings and ensure that everything is paired correctly.
If your device does not recognize your S Pen, we encourage you to report the concern using the Samsung Members app. This will provide you with real-time assistance and allow you to track the behavior. You can scan your device to identify any misalignments and find solutions for why the S Pen isn’t being recognized.
If you need further assistance, our Samsung Support Team is here to help. Thank you for your feedback and for choosing Samsung!
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on March 10, 2026
Posted by: Alex
Is super cool S Pen, it's better than the other ones
Written by a customer while visiting Samsung US
Customer Rating
1
Design is terrible.
on March 19, 2026
Posted by: Carri
Expertise:Expert
Terrible design. Double check you’re inserting your pen correctly or it will fail on you. It also doesn’t fit snug.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 21, 2026
Hi Carri,
Thank you for taking the time to leave this review. The S Pen is one of Samsung's most recognized tools for productivity, creativity, and precision throughout the Galaxy lineup. We're glad to hear that the S Pen is enhancing your productivity and creativity. To ensure proper alignment when placing your S Pen back in its designated slot, take extra care. Hearing the click when you place it provides reassurance that your S Pen is securely positioned. We appreciate your valuable feedback regarding S Pen functionality. Your experiences with ordering and support are important to us, and we take this feedback seriously. Thank you for choosing Samsung.
-Ty
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Thank you for taking the time to leave this review. The S Pen is one of Samsung's most recognized tools for productivity, creativity, and precision throughout the Galaxy lineup. We're glad to hear that the S Pen is enhancing your productivity and creativity. To ensure proper alignment when placing your S Pen back in its designated slot, take extra care. Hearing the click when you place it provides reassurance that your S Pen is securely positioned. We appreciate your valuable feedback regarding S Pen functionality. Your experiences with ordering and support are important to us, and we take this feedback seriously. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible design and quality
on April 5, 2026
Posted by: PHD_88
from Fort Lauderdale, FL
Expertise:Expert
I’ve had this phone for less than a week, and the stylus already broke under extremely normal use conditions. The phone slipped out of my pocket while I was seated on a gym bench, so it fell from roughly 1.5 feet, not a significant drop at all. It was also in a protective case at the time.
Despite this minimal impact, the pen popped out and snapped, breaking at the curved section. That kind of failure from such a minor drop strongly suggests a weakness in the material or overall design, not misuse. A device at this price point should be able to withstand everyday situations like a short fall from a seated position, especially when protected by a case.
This appears to be an issue of poor durability, either the plastic used is too fragile, or the design of the pen (particularly at that curved point) creates a structural weak spot. Under normal expectations, this shouldn’t happen after such limited use and such a low-impact incident.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, April 7, 2026
Hello PHD_88,
Every day use should feel seamless, and durability plays a crucial role in enhancing the overall experience. The S Pen is designed to remain precise and responsive, and your feedback highlights its real-world performance. Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship, which varies by product. If you have any questions about warranty options, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Every day use should feel seamless, and durability plays a crucial role in enhancing the overall experience. The S Pen is designed to remain precise and responsive, and your feedback highlights its real-world performance. Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship, which varies by product. If you have any questions about warranty options, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US