Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra S Pen - Black
Average customer rating
1.3
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
21
8%of customers recommend this product.
(
1 out of
12)
Customer Reviews for Samsung - Galaxy S26 Ultra S Pen - Black
Customer Rating
1
S26 Ultra Pen Downgraded
on April 19, 2026
Posted by: RWid
from Rowland Heights
Expertise:Intermediate
I just found out that pen included with S26 Ultra doesn't support bluetooth and therefore it can't trigger the camera.
What a downgrade.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 20, 2026
Hello RWid,
Thank you for your feedback on the Galaxy S26 Ultra S Pen. The S Pen continues to offer precise control for writing and creativity, and many users enjoy its responsiveness for everyday tasks. Insights like yours are valuable as features continue to evolve across devices. Thank you for being a Samsung customer.
-Ty
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Thank you for your feedback on the Galaxy S26 Ultra S Pen. The S Pen continues to offer precise control for writing and creativity, and many users enjoy its responsiveness for everyday tasks. Insights like yours are valuable as features continue to evolve across devices. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
No Bluetooth function
on March 31, 2026
Posted by: RedRocked
Remove the only feature I used on the S Pen camera shutter button. Now its a piece of unless plastic that will never get used. I think a twig is more useful then this s pen.
Samsung thinking process lets have Bluetooth function then get rid of it then add it back and say we created this most advance pen ever you can take a photo from the S Pen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 2, 2026
Hello there RedRocked,
We appreciate your feedback on the S Pen experience. The S Pen offers a precise and responsive feel, making writing, editing, and navigating effortless on the Galaxy S26 Ultra. Many users enjoy this level of control in their everyday tasks. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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We appreciate your feedback on the S Pen experience. The S Pen offers a precise and responsive feel, making writing, editing, and navigating effortless on the Galaxy S26 Ultra. Many users enjoy this level of control in their everyday tasks. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on May 11, 2026
Posted by: Sweetangel03831
Expertise:Intermediate
Total Downgrade- Had the phone a week and have a missing pen. It doesnt lock on place. The cudved side makes it very easy to snap right out without you knowing. My phone alerted me 8 hours later. By then, there's no telling where it went. Despicable for the cost. The replacement price is outrageous. I say skip the 26 all together.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 12, 2026
Good day Sweetangel03831,
Thank you for taking the time to provide feedback on the Galaxy S26 Ultra S Pen. The S Pen experience is a signature feature of the Ultra lineup, especially for users who rely on it throughout the day. Your insights about the importance of secure placement and reliability truly matter to us.
If you would like to set up an alarm to alert you if you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (which looks like a gear).
3. Swipe to and tap on "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind," which will show a warning if you walk away from your device without attaching the S Pen when the screen is off.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we value you as an important part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for taking the time to provide feedback on the Galaxy S26 Ultra S Pen. The S Pen experience is a signature feature of the Ultra lineup, especially for users who rely on it throughout the day. Your insights about the importance of secure placement and reliability truly matter to us.
If you would like to set up an alarm to alert you if you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (which looks like a gear).
3. Swipe to and tap on "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind," which will show a warning if you walk away from your device without attaching the S Pen when the screen is off.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we value you as an important part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed about the S pen
on March 29, 2026
Posted by: Hasan
I wish if the S pen has magic wand, i did not notice they remove feature from it otherwise i will not buy it
Response from Samsung USBy R&R, March 30, 2026
Hey there Hasan,
Thank you for sharing your thoughts. The S Pen continues to bring a precise and natural writing We appreciate having you as a Samsung customer. Your feedback is vital as we strive to enhance your experience and ensure that our productivity features meet your needs. We understand that different features may hold varying importance based on how you use your device, and we are dedicated to shaping your experience moving forward. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts. The S Pen continues to bring a precise and natural writing We appreciate having you as a Samsung customer. Your feedback is vital as we strive to enhance your experience and ensure that our productivity features meet your needs. We understand that different features may hold varying importance based on how you use your device, and we are dedicated to shaping your experience moving forward. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Design Needs better holding power for the pen
on May 7, 2026
Posted by: Kitten B
from PA
Expertise:Intermediate
The S-Pen is worthless! I've only been using the phone for a week and haven't even touched the pen yet. Next thing I know, the Pen is missing!!! Very poor design for an expensive phone.!
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R, May 8, 2026
Hello Kitten B,
We understand how frustrating it can be when an S Pen goes missing so easily. The Galaxy S26 Ultra S Pen is designed to be sleek and lightweight while still providing the precision that Galaxy users appreciate every day. If you would like to discuss replacement options, please reach out to our Samsung Support Team. We are here to help. Thank you for sharing your experience and being a part of the Samsung community.
-Ty
Samsung Support
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We understand how frustrating it can be when an S Pen goes missing so easily. The Galaxy S26 Ultra S Pen is designed to be sleek and lightweight while still providing the precision that Galaxy users appreciate every day. If you would like to discuss replacement options, please reach out to our Samsung Support Team. We are here to help. Thank you for sharing your experience and being a part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Very Poor quality
on May 10, 2026
Posted by: Knight4496
from New York, NY
Expertise:Intermediate
My wireless charger (official samsung product) and my spen where having compatibility issues from day one. Today the spen just popped out by itself and I lost it without even being aware of it. It was only when I got the notification from the phone that the pen was missing did I finally realise that it is no longer there. I had an S24 ultra for 2 years before this and never had this problem.
I would recommend this to a friend!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 12, 2026
Hello Knight4496, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra S Pen. We know how important your device is to you every day for a range of daily tasks, and needing the reliability of the accessories as much as the device. We have provided a link to the Samsung Support Team for your convenience if you are seeking to replace your S Pen and help answer any questions to ensure your S Pen stays placed in the device itself as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Good pen. Poor location.
on May 13, 2026
Posted by: Mike
Had the phone for 3 months and unbeknownst to me the pen fell out of its casing while on an aircraft. Didn't realize it until I was well on my way home. Needless to say I will not be replacing it to repeat the same experience until a better design is forthcoming. Do better Samsung with your design placement.
Response from Samsung USBy R&R, May 15, 2026
Hi Mike,
Thank you for taking the time to reach out and share your experience with your Galaxy S26 Ultra S Pen. We value your insights, especially regarding when and where the S Pen unlatched.
The S Pen has a feature that notifies you if it is no longer in its casing. If you would like to set an alert to notify you in case you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (the gear icon).
3. Swipe to and select "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind." This will provide a warning if you walk away from your device with the screen off and the S Pen is not attached.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we greatly value you as part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to reach out and share your experience with your Galaxy S26 Ultra S Pen. We value your insights, especially regarding when and where the S Pen unlatched.
The S Pen has a feature that notifies you if it is no longer in its casing. If you would like to set an alert to notify you in case you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (the gear icon).
3. Swipe to and select "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind." This will provide a warning if you walk away from your device with the screen off and the S Pen is not attached.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we greatly value you as part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
S pen not working
on March 29, 2026
Posted by: Wayne
from Hillside, Il
Expertise:Expert
My phone is no longer responding to my S pen after less than 2 weeks of ownership. You can't tell if its a connection issue or not seeing as how its no longer Bluetooth
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 1, 2026
Hello there Wayne,
We understand your concerns regarding this experience. The Galaxy S Pen is designed for precise and responsive writing, with seamless integration into your device. To restore full functionality, please check your connection settings and ensure that everything is paired correctly.
If your device does not recognize your S Pen, we encourage you to report the concern using the Samsung Members app. This will provide you with real-time assistance and allow you to track the behavior. You can scan your device to identify any misalignments and find solutions for why the S Pen isn’t being recognized.
If you need further assistance, our Samsung Support Team is here to help. Thank you for your feedback and for choosing Samsung!
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We understand your concerns regarding this experience. The Galaxy S Pen is designed for precise and responsive writing, with seamless integration into your device. To restore full functionality, please check your connection settings and ensure that everything is paired correctly.
If your device does not recognize your S Pen, we encourage you to report the concern using the Samsung Members app. This will provide you with real-time assistance and allow you to track the behavior. You can scan your device to identify any misalignments and find solutions for why the S Pen isn’t being recognized.
If you need further assistance, our Samsung Support Team is here to help. Thank you for your feedback and for choosing Samsung!
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US