Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra S Pen - Black
Average customer rating
1.4
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
14
17%of customers recommend this product.
(
1 out of
6)
Customer Reviews for Samsung - Galaxy S26 Ultra S Pen - Black
Customer Rating
1
S26 Ultra Pen Downgraded
on April 19, 2026
Posted by: RWid
from Rowland Heights
Expertise:Intermediate
I just found out that pen included with S26 Ultra doesn't support bluetooth and therefore it can't trigger the camera.
What a downgrade.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 20, 2026
Hello RWid,
Thank you for your feedback on the Galaxy S26 Ultra S Pen. The S Pen continues to offer precise control for writing and creativity, and many users enjoy its responsiveness for everyday tasks. Insights like yours are valuable as features continue to evolve across devices. Thank you for being a Samsung customer.
-Ty
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Thank you for your feedback on the Galaxy S26 Ultra S Pen. The S Pen continues to offer precise control for writing and creativity, and many users enjoy its responsiveness for everyday tasks. Insights like yours are valuable as features continue to evolve across devices. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
No Bluetooth function
on March 31, 2026
Posted by: RedRocked
Remove the only feature I used on the S Pen camera shutter button. Now its a piece of unless plastic that will never get used. I think a twig is more useful then this s pen.
Samsung thinking process lets have Bluetooth function then get rid of it then add it back and say we created this most advance pen ever you can take a photo from the S Pen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 2, 2026
Hello there RedRocked,
We appreciate your feedback on the S Pen experience. The S Pen offers a precise and responsive feel, making writing, editing, and navigating effortless on the Galaxy S26 Ultra. Many users enjoy this level of control in their everyday tasks. Thank you for being a valued Samsung customer.
-Ty
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We appreciate your feedback on the S Pen experience. The S Pen offers a precise and responsive feel, making writing, editing, and navigating effortless on the Galaxy S26 Ultra. Many users enjoy this level of control in their everyday tasks. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Worthless pen
on May 15, 2026
Posted by: DrakeE
from Portsmouth OH
Expertise:Intermediate
I wouldn't have even upgraded to the 26 ultra if I knew you couldn't take pictures with the pen anymore. Worst downgrade ever.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 18, 2026
Hello DrakeE,
Thank you for sharing your thoughts on the Galaxy S26 Ultra S Pen. We understand how important certain S Pen features are for longtime Galaxy Ultra users. The precision writing experience and productivity-focused design continue to make the S Pen a standout component of the Galaxy ecosystem. We appreciate your feedback and thank you for being a part of the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy S26 Ultra S Pen. We understand how important certain S Pen features are for longtime Galaxy Ultra users. The precision writing experience and productivity-focused design continue to make the S Pen a standout component of the Galaxy ecosystem. We appreciate your feedback and thank you for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed about the S pen
on March 29, 2026
Posted by: Hasan
I wish if the S pen has magic wand, i did not notice they remove feature from it otherwise i will not buy it
Response from Samsung USBy R&R, March 30, 2026
Hey there Hasan,
Thank you for sharing your thoughts. The S Pen continues to bring a precise and natural writing We appreciate having you as a Samsung customer. Your feedback is vital as we strive to enhance your experience and ensure that our productivity features meet your needs. We understand that different features may hold varying importance based on how you use your device, and we are dedicated to shaping your experience moving forward. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts. The S Pen continues to bring a precise and natural writing We appreciate having you as a Samsung customer. Your feedback is vital as we strive to enhance your experience and ensure that our productivity features meet your needs. We understand that different features may hold varying importance based on how you use your device, and we are dedicated to shaping your experience moving forward. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible downgrade!
on April 2, 2026
Posted by: Shelly
This is an absolute useless piece of plastic. Bring back the Bluetooth capabilities! The S26 is such a downgrade just because of this.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 6, 2026
Hey Shelly,
Thank you for sharing your thoughts. The S Pen keeps improving with each new version, offering fresh ways to interact with your device. Unlock the full potential of your Galaxy S26 Ultra using the S Pen to quickly jot notes, draw, create artwork, and more. Try features like AI Select, Translate, and handwriting recognition to boost your productivity and multitasking. Adjust the settings to match your preferences.
The Air Command menu on the Galaxy S26 Ultra provides quick access to apps and features optimized for the S Pen. To open it, remove the S Pen from your phone and tap the Air Command (pen) icon on the right side of the screen. Alternatively, you can hover the S Pen over the screen and press the S Pen button.
Many users enjoy discovering how the S Pen fits into their daily routines over time. Thank you for being a Samsung customer. For more information about your Air Command options, please check out the online article linked below.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty
Samsung Support
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Thank you for sharing your thoughts. The S Pen keeps improving with each new version, offering fresh ways to interact with your device. Unlock the full potential of your Galaxy S26 Ultra using the S Pen to quickly jot notes, draw, create artwork, and more. Try features like AI Select, Translate, and handwriting recognition to boost your productivity and multitasking. Adjust the settings to match your preferences.
The Air Command menu on the Galaxy S26 Ultra provides quick access to apps and features optimized for the S Pen. To open it, remove the S Pen from your phone and tap the Air Command (pen) icon on the right side of the screen. Alternatively, you can hover the S Pen over the screen and press the S Pen button.
Many users enjoy discovering how the S Pen fits into their daily routines over time. Thank you for being a Samsung customer. For more information about your Air Command options, please check out the online article linked below.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
S pen not working
on March 29, 2026
Posted by: Wayne
from Hillside, Il
Expertise:Expert
My phone is no longer responding to my S pen after less than 2 weeks of ownership. You can't tell if its a connection issue or not seeing as how its no longer Bluetooth
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 1, 2026
Hello there Wayne,
We understand your concerns regarding this experience. The Galaxy S Pen is designed for precise and responsive writing, with seamless integration into your device. To restore full functionality, please check your connection settings and ensure that everything is paired correctly.
If your device does not recognize your S Pen, we encourage you to report the concern using the Samsung Members app. This will provide you with real-time assistance and allow you to track the behavior. You can scan your device to identify any misalignments and find solutions for why the S Pen isn’t being recognized.
If you need further assistance, our Samsung Support Team is here to help. Thank you for your feedback and for choosing Samsung!
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
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Samsung Community
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We understand your concerns regarding this experience. The Galaxy S Pen is designed for precise and responsive writing, with seamless integration into your device. To restore full functionality, please check your connection settings and ensure that everything is paired correctly.
If your device does not recognize your S Pen, we encourage you to report the concern using the Samsung Members app. This will provide you with real-time assistance and allow you to track the behavior. You can scan your device to identify any misalignments and find solutions for why the S Pen isn’t being recognized.
If you need further assistance, our Samsung Support Team is here to help. Thank you for your feedback and for choosing Samsung!
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Design Needs better holding power for the pen
on May 7, 2026
Posted by: Kitten B
from PA
Expertise:Intermediate
The S-Pen is worthless! I've only been using the phone for a week and haven't even touched the pen yet. Next thing I know, the Pen is missing!!! Very poor design for an expensive phone.!
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R, May 8, 2026
Hello Kitten B,
We understand how frustrating it can be when an S Pen goes missing so easily. The Galaxy S26 Ultra S Pen is designed to be sleek and lightweight while still providing the precision that Galaxy users appreciate every day. If you would like to discuss replacement options, please reach out to our Samsung Support Team. We are here to help. Thank you for sharing your experience and being a part of the Samsung community.
-Ty
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We understand how frustrating it can be when an S Pen goes missing so easily. The Galaxy S26 Ultra S Pen is designed to be sleek and lightweight while still providing the precision that Galaxy users appreciate every day. If you would like to discuss replacement options, please reach out to our Samsung Support Team. We are here to help. Thank you for sharing your experience and being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Very Poor quality
on May 10, 2026
Posted by: Knight4496
from New York, NY
Expertise:Intermediate
My wireless charger (official samsung product) and my spen where having compatibility issues from day one. Today the spen just popped out by itself and I lost it without even being aware of it. It was only when I got the notification from the phone that the pen was missing did I finally realise that it is no longer there. I had an S24 ultra for 2 years before this and never had this problem.
I would recommend this to a friend!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 12, 2026
Hello Knight4496, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra S Pen. We know how important your device is to you every day for a range of daily tasks, and needing the reliability of the accessories as much as the device. We have provided a link to the Samsung Support Team for your convenience if you are seeking to replace your S Pen and help answer any questions to ensure your S Pen stays placed in the device itself as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US