Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra S Pen - Black
Average customer rating
1.4
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
14
17%of customers recommend this product.
(
1 out of
6)
Customer Reviews for Samsung - Galaxy S26 Ultra S Pen - Black
Customer Rating
1
Terrible
on May 11, 2026
Posted by: Sweetangel03831
Expertise:Intermediate
Total Downgrade- Had the phone a week and have a missing pen. It doesnt lock on place. The cudved side makes it very easy to snap right out without you knowing. My phone alerted me 8 hours later. By then, there's no telling where it went. Despicable for the cost. The replacement price is outrageous. I say skip the 26 all together.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 12, 2026
Good day Sweetangel03831,
Thank you for taking the time to provide feedback on the Galaxy S26 Ultra S Pen. The S Pen experience is a signature feature of the Ultra lineup, especially for users who rely on it throughout the day. Your insights about the importance of secure placement and reliability truly matter to us.
If you would like to set up an alarm to alert you if you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (which looks like a gear).
3. Swipe to and tap on "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind," which will show a warning if you walk away from your device without attaching the S Pen when the screen is off.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we value you as an important part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for taking the time to provide feedback on the Galaxy S26 Ultra S Pen. The S Pen experience is a signature feature of the Ultra lineup, especially for users who rely on it throughout the day. Your insights about the importance of secure placement and reliability truly matter to us.
If you would like to set up an alarm to alert you if you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (which looks like a gear).
3. Swipe to and tap on "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind," which will show a warning if you walk away from your device without attaching the S Pen when the screen is off.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we value you as an important part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
Good pen. Poor location.
on May 13, 2026
Posted by: Mike
Had the phone for 3 months and unbeknownst to me the pen fell out of its casing while on an aircraft. Didn't realize it until I was well on my way home. Needless to say I will not be replacing it to repeat the same experience until a better design is forthcoming. Do better Samsung with your design placement.
Response from Samsung USBy R&R, May 15, 2026
Hi Mike,
Thank you for taking the time to reach out and share your experience with your Galaxy S26 Ultra S Pen. We value your insights, especially regarding when and where the S Pen unlatched.
The S Pen has a feature that notifies you if it is no longer in its casing. If you would like to set an alert to notify you in case you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (the gear icon).
3. Swipe to and select "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind." This will provide a warning if you walk away from your device with the screen off and the S Pen is not attached.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we greatly value you as part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to reach out and share your experience with your Galaxy S26 Ultra S Pen. We value your insights, especially regarding when and where the S Pen unlatched.
The S Pen has a feature that notifies you if it is no longer in its casing. If you would like to set an alert to notify you in case you accidentally walk away from your phone without the S Pen, please follow these steps to customize the S Pen settings:
1. Swipe down from the top right corner of the screen to open the Quick Panel.
2. Tap the Settings icon (the gear icon).
3. Swipe to and select "Advanced features."
4. Tap on "S Pen."
5. Look for the option "Warn if S Pen is left behind." This will provide a warning if you walk away from your device with the screen off and the S Pen is not attached.
If you need further assistance, please reach out to our Samsung Support Team for more details. We are here to help, and we greatly value you as part of the Samsung community.
Change the S Pen settings on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10003217/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Just get rid of it already
on May 20, 2026
Posted by: Ryan
Expertise:Expert
Just get rid of it the S pen use to be such a great tool. Now it's useless, falls out on its own, has to be put in a certain way, and doesn't alert anymore when it's not there. No Bluetooth, not remote compatibility, and no features. Such a downgrade there's no reason to buy the ultra now you can get all the same with the mid grade phone. Disappointing isn't the right word I'd say ripped off would be more applicable here. Fill the hole and just say we want more money for less already. If someone wants to come up with a phone with a Bluetooth pen I'd gladly switch, and try it instead. Also why leave the button that does nothing now makes no sense.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, May 21, 2026
Hey Ryan,
Thank you for sharing your thoughts on the Galaxy S26 Ultra S Pen. While the design of the S Pen has changed from previous versions, the way you interact with your Galaxy device has also evolved. You can still take notes, draw, and utilize AI features like AI Select. The S Pen is securely stored within your phone, and if you're concerned it might fall out, you have the option to receive notifications when it does. For more information, please check the link below. Thank you for your review, and thank you for choosing Samsung.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy S26 Ultra S Pen. While the design of the S Pen has changed from previous versions, the way you interact with your Galaxy device has also evolved. You can still take notes, draw, and utilize AI features like AI Select. The S Pen is securely stored within your phone, and if you're concerned it might fall out, you have the option to receive notifications when it does. For more information, please check the link below. Thank you for your review, and thank you for choosing Samsung.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible design and quality
on April 5, 2026
Posted by: PHD_88
from Fort Lauderdale, FL
Expertise:Expert
I’ve had this phone for less than a week, and the stylus already broke under extremely normal use conditions. The phone slipped out of my pocket while I was seated on a gym bench, so it fell from roughly 1.5 feet, not a significant drop at all. It was also in a protective case at the time.
Despite this minimal impact, the pen popped out and snapped, breaking at the curved section. That kind of failure from such a minor drop strongly suggests a weakness in the material or overall design, not misuse. A device at this price point should be able to withstand everyday situations like a short fall from a seated position, especially when protected by a case.
This appears to be an issue of poor durability, either the plastic used is too fragile, or the design of the pen (particularly at that curved point) creates a structural weak spot. Under normal expectations, this shouldn’t happen after such limited use and such a low-impact incident.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, April 7, 2026
Hello PHD_88,
Every day use should feel seamless, and durability plays a crucial role in enhancing the overall experience. The S Pen is designed to remain precise and responsive, and your feedback highlights its real-world performance. Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship, which varies by product. If you have any questions about warranty options, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Every day use should feel seamless, and durability plays a crucial role in enhancing the overall experience. The S Pen is designed to remain precise and responsive, and your feedback highlights its real-world performance. Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship, which varies by product. If you have any questions about warranty options, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Less than a month and it fell out and it broke!!
on May 5, 2026
Posted by: S26ultra
from NC
Expertise:Intermediate
Stylus is garbage. It popped out of my s26 Ultra and dropped on the linoleum floor and broke into. Not a wood floor not a ceramic tile floor but a linoleum floor. It is flimsy piece of plastic and they should replace it for free I've only had my phone for 2 months!!!
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, May 6, 2026
Hey there S26ultra,
Thank you for reaching out to us regarding your Galaxy S26 Ultra S Pen. We understand that your S Pen has broken after a short period of use. Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty.
Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. If you would like to learn more about your warranty options for your Galaxy S26 Ultra S Pen, please contact our Samsung Support Team.
Thank you for your feedback, and for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out to us regarding your Galaxy S26 Ultra S Pen. We understand that your S Pen has broken after a short period of use. Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty.
Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. If you would like to learn more about your warranty options for your Galaxy S26 Ultra S Pen, please contact our Samsung Support Team.
Thank you for your feedback, and for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Design is terrible.
on March 19, 2026
Posted by: Carri
Expertise:Expert
Terrible design. Double check you’re inserting your pen correctly or it will fail on you. It also doesn’t fit snug.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 21, 2026
Hi Carri,
Thank you for taking the time to leave this review. The S Pen is one of Samsung's most recognized tools for productivity, creativity, and precision throughout the Galaxy lineup. We're glad to hear that the S Pen is enhancing your productivity and creativity. To ensure proper alignment when placing your S Pen back in its designated slot, take extra care. Hearing the click when you place it provides reassurance that your S Pen is securely positioned. We appreciate your valuable feedback regarding S Pen functionality. Your experiences with ordering and support are important to us, and we take this feedback seriously. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to leave this review. The S Pen is one of Samsung's most recognized tools for productivity, creativity, and precision throughout the Galaxy lineup. We're glad to hear that the S Pen is enhancing your productivity and creativity. To ensure proper alignment when placing your S Pen back in its designated slot, take extra care. Hearing the click when you place it provides reassurance that your S Pen is securely positioned. We appreciate your valuable feedback regarding S Pen functionality. Your experiences with ordering and support are important to us, and we take this feedback seriously. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
S Pen Changes Not Happy
on May 8, 2026
Posted by: BShuga
Very disappointing to not disclose this prior to purchasing!
Response from Samsung USBy R&R, May 11, 2026
Hey there BShuga,
Thank you for sharing your thoughts on the Galaxy S26 Ultra S Pen. The S Pen has become a favorite feature among Galaxy Ultra users over the years, and we value feedback from customers who appreciate its benefits. With the new Galaxy S26 Ultra, Samsung’s iconic stylus is more powerful than ever. The S Pen has always been a versatile tool for work, allowing you to use your phone more productively, intuitively, and creatively, wherever your workday takes you. By combining the capabilities of Galaxy AI with the Galaxy S26 Ultra, you gain access to a range of new S Pen features, in addition to the tried-and-true functionalities. Thank you for being a part of the Samsung community.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy S26 Ultra S Pen. The S Pen has become a favorite feature among Galaxy Ultra users over the years, and we value feedback from customers who appreciate its benefits. With the new Galaxy S26 Ultra, Samsung’s iconic stylus is more powerful than ever. The S Pen has always been a versatile tool for work, allowing you to use your phone more productively, intuitively, and creatively, wherever your workday takes you. By combining the capabilities of Galaxy AI with the Galaxy S26 Ultra, you gain access to a range of new S Pen features, in addition to the tried-and-true functionalities. Thank you for being a part of the Samsung community.
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on March 10, 2026
Posted by: Alex
Is super cool S Pen, it's better than the other ones
Written by a customer while visiting Samsung US