Customer reviews from Samsung US
Samsung - Galaxy Buds4 Wireless Earbud Headphones - White
Average customer rating
4.6
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
64
4 Stars
8
3 Stars
3
2 Stars
3
1 Star
3
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for Samsung - Galaxy Buds4 Wireless Earbud Headphones - White
Customer Rating
5
Wow! what a sound
on March 10, 2026
Posted by: Cutman70
[This review was collected as part of a promotion.] I have the new bud 4 and they are awesome. The sound is very clear and I love the bass booster. I like the simple way it paired to py other devices and yes they too can handle using multiple devices at the same time. It will switch back and forth seamlessly. I have not yet tried all the features but I know they will be just as awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Sound in a Compact Design
on March 14, 2026
Posted by: Nandess
[This review was collected as part of a promotion.] The Galaxy Buds4 Pro deliver excellent sound quality in a compact and comfortable design. Music sounds clear and balanced with deep bass and detailed highs, making them great for everything from podcasts to high quality music streaming. The active noise cancellation works very well and helps block out background noise when traveling or working in busy environments.
The earbuds are also very comfortable to wear for long periods of time. They fit securely without feeling heavy, and the build quality feels premium. The battery life has been reliable throughout the day, and the charging case is small enough to easily carry in a pocket.
Galaxy AI features also add useful enhancements to the overall experience. Galaxy AI helps improve call clarity and audio processing, making conversations sound more natural and reducing background noise during calls.
Pairing with compatible devices is fast and seamless, and the controls are simple to use. Overall, the Galaxy Buds4 Pro provide strong performance, great sound, and useful smart features that make them a great choice for everyday listening.
The earbuds are also very comfortable to wear for long periods of time. They fit securely without feeling heavy, and the build quality feels premium. The battery life has been reliable throughout the day, and the charging case is small enough to easily carry in a pocket.
Galaxy AI features also add useful enhancements to the overall experience. Galaxy AI helps improve call clarity and audio processing, making conversations sound more natural and reducing background noise during calls.
Pairing with compatible devices is fast and seamless, and the controls are simple to use. Overall, the Galaxy Buds4 Pro provide strong performance, great sound, and useful smart features that make them a great choice for everyday listening.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit
on March 8, 2026
Posted by: Bofa78
[This review was collected as part of a promotion.] Love the feel and clarity. They fit great and don't feel like they're going to fall out. Sleek design. The black looks elegant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality
on March 10, 2026
Posted by: Richie
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds4 for a little while now and overall they’re a really solid set of wireless earbuds. The sound quality is clean with good bass and clear vocals, especially for music and podcasts. Calls are also surprisingly clear thanks to the upgraded microphones.
One thing I really like is the comfort. The open type design makes them easy to wear for long periods without the ear fatigue you sometimes get with silicone tip earbuds. They stay in place well and feel lightweight enough that you forget you’re wearing them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds
on March 10, 2026
Posted by: Stanface
[This review was collected as part of a promotion.] Better than last year's model I think it was better sound better quality everything about it was better than anything the case
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Where are the silicone ear tips?
on March 13, 2026
Posted by: CoCo
from Boston, MA
If these are not going to fit most or all ears what's the point of marketing & then selling these?
They literally fall out my ear every 2 seconds. Just disappointing to get a new phone w/ ear buds that are unusable. I had to return this is something, I cannot keep or even use. And the packaging doesn't even offer or come w/ silicone ear tips.
They literally fall out my ear every 2 seconds. Just disappointing to get a new phone w/ ear buds that are unusable. I had to return this is something, I cannot keep or even use. And the packaging doesn't even offer or come w/ silicone ear tips.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R, March 16, 2026
Hey there CoCo,
Thank you for sharing your experience with the Galaxy Buds4. The Galaxy Buds are designed to deliver clear sound in a lightweight form perfect for daily listening. Many users try different ear tip options and fit adjustments to find a comfortable seal that improves both stability and sound quality. We know that the fit and audio experience of earbuds can differ greatly from person to person, which is why we offer various choices. Some users prefer open earbuds, while others value the insulation provided by earbuds like our Galaxy Buds4 Pro. If you're looking for earbuds that fit snugly, we recommend the Galaxy Buds4 Pro. Thank you for being a valued member of the Samsung community!
Galaxy Buds4 Pro
https://www.samsung.com/us/audio-sound/galaxy-buds4-pro/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Buds4. The Galaxy Buds are designed to deliver clear sound in a lightweight form perfect for daily listening. Many users try different ear tip options and fit adjustments to find a comfortable seal that improves both stability and sound quality. We know that the fit and audio experience of earbuds can differ greatly from person to person, which is why we offer various choices. Some users prefer open earbuds, while others value the insulation provided by earbuds like our Galaxy Buds4 Pro. If you're looking for earbuds that fit snugly, we recommend the Galaxy Buds4 Pro. Thank you for being a valued member of the Samsung community!
Galaxy Buds4 Pro
https://www.samsung.com/us/audio-sound/galaxy-buds4-pro/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Buds4 are great.
on March 15, 2026
Posted by: Akingthing01
[This review was collected as part of a promotion.] It is wonderful to use the Galaxy Buds 4, and I would be delighted to own them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
To loose
on March 18, 2026
Posted by: Losski
Bud 4's will not stay in my ears, I have tried every possible way to keep them in .. I will be returning them.
Response from Samsung USBy R&R, March 18, 2026
Hi Losski,
Thank you for taking the time to provide your feedback. The Galaxy Buds4 feature an open-fit design that is intended for lasting comfort. This open design aims to create a natural listening experience. If you have already adjusted the earbuds to your preference and still find them uncomfortable, we understand that this design may not suit everyone's needs.
You might find the Galaxy Buds4 Pro to be a better fit for you. They come with tips that provide a snug, secure fit, ensuring they stay in place while delivering enhanced sound quality.
We appreciate your insights, and if you need further assistance, please reach out to our support team. Thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide your feedback. The Galaxy Buds4 feature an open-fit design that is intended for lasting comfort. This open design aims to create a natural listening experience. If you have already adjusted the earbuds to your preference and still find them uncomfortable, we understand that this design may not suit everyone's needs.
You might find the Galaxy Buds4 Pro to be a better fit for you. They come with tips that provide a snug, secure fit, ensuring they stay in place while delivering enhanced sound quality.
We appreciate your insights, and if you need further assistance, please reach out to our support team. Thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US