Customer reviews from Samsung US
Samsung - Galaxy Buds4 Wireless Earbud Headphones - White
Average customer rating
4.6
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
64
4 Stars
8
3 Stars
3
2 Stars
3
1 Star
2
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for Samsung - Galaxy Buds4 Wireless Earbud Headphones - White
Customer Rating
2
Great features. Wouldn't stay in my ears
on March 13, 2026
Posted by: Cram2442
from San Diego, CA
I really liked the features and sound from these. Unfortunately I could not get them to stay in my ears for very long. After about 10-15 of wearing they would continously fall out. Had to return them.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Response from Samsung USBy R&R, March 16, 2026
Hey Cram2442,
Thank you for taking the time to share your experience with the Galaxy Buds4.
The Galaxy Buds are designed to deliver immersive sound while remaining lightweight enough for everyday listening. Many Galaxy users enjoy trying different fit options and listening modes, which help personalize how the Buds perform in various settings. Getting a proper fit ensures the best sound quality and a more comfortable experience. It also helps prevent the earbuds from falling out, and no one wants to lose one!
To identify which earbud goes in which ear, look on the lower, inside-facing part of the bud. Between the two metallic dots, which are the charging contacts, you'll see an "L" for the left earbud or an "R" for the right earbud.
- Insert the R bud into your right ear, with the "R" facing you.
- Insert the L bud into your left ear, with the "L" facing you.
Tilt the bud slightly so that the microphone on the bottom points toward your mouth instead of straight down. You can adjust the buds by rotating them forward and backward until they feel right.
If you have the Buds4 Pro model, you can perform an earbud fit test to make sure you have the proper fit.
Please see our online article below for more information on how to get the perfect fit with your Galaxy Buds4.
The Buds lineup continues to offer a compact audio experience across the Galaxy ecosystem. We appreciate your feedback.
Thank you for being a valued member of the Samsung community!
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy Buds4.
The Galaxy Buds are designed to deliver immersive sound while remaining lightweight enough for everyday listening. Many Galaxy users enjoy trying different fit options and listening modes, which help personalize how the Buds perform in various settings. Getting a proper fit ensures the best sound quality and a more comfortable experience. It also helps prevent the earbuds from falling out, and no one wants to lose one!
To identify which earbud goes in which ear, look on the lower, inside-facing part of the bud. Between the two metallic dots, which are the charging contacts, you'll see an "L" for the left earbud or an "R" for the right earbud.
- Insert the R bud into your right ear, with the "R" facing you.
- Insert the L bud into your left ear, with the "L" facing you.
Tilt the bud slightly so that the microphone on the bottom points toward your mouth instead of straight down. You can adjust the buds by rotating them forward and backward until they feel right.
If you have the Buds4 Pro model, you can perform an earbud fit test to make sure you have the proper fit.
Please see our online article below for more information on how to get the perfect fit with your Galaxy Buds4.
The Buds lineup continues to offer a compact audio experience across the Galaxy ecosystem. We appreciate your feedback.
Thank you for being a valued member of the Samsung community!
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Better than the last Earbuds
on March 13, 2026
Posted by: Sailfish
[This review was collected as part of a promotion.] The sounds quality is way better than the previous earbuds. However I wish we coukd still have just a little more highrr sound volume which was a big issue with the previous buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound quality and perfect for busy days
on March 9, 2026
Posted by: Will46
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Buds4 for a while now and they’ve been an excellent addition to my daily routine. The sound quality is very clear and balanced, whether I’m listening to music, podcasts, or taking calls.
As a nurse practitioner, I’m often moving throughout the day and need earbuds that are comfortable and reliable. The Galaxy Buds4 fit securely and remain comfortable even during long periods of use. Call quality has been excellent, which makes it easy to communicate clearly during calls without background noise getting in the way.
Battery life has also been great and the charging case makes it very convenient to keep them powered throughout the day. Pairing with my Samsung phone was instant and the connection has been very stable.
Overall, the Galaxy Buds4 deliver great sound, comfort, and reliability. They’ve become something I use every day both at work and when relaxing.
As a nurse practitioner, I’m often moving throughout the day and need earbuds that are comfortable and reliable. The Galaxy Buds4 fit securely and remain comfortable even during long periods of use. Call quality has been excellent, which makes it easy to communicate clearly during calls without background noise getting in the way.
Battery life has also been great and the charging case makes it very convenient to keep them powered throughout the day. Pairing with my Samsung phone was instant and the connection has been very stable.
Overall, the Galaxy Buds4 deliver great sound, comfort, and reliability. They’ve become something I use every day both at work and when relaxing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new ergonomics are great for my ear type
on March 13, 2026
Posted by: BestbudseVER
[This review was collected as part of a promotion.] I would hardly wear all other buds as my ear would get fatigued but NOT WITH THIS VERSION. Great improvement I love my new buds 4 pro bro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 4 Pro: Pro bass, elite ANC, and total comfort
on March 10, 2026
Posted by: Samsunglove
[This review was collected as part of a promotion.] The headline feature is the new Agentic AI integration. Unlike previous versions where you had to manually toggle modes, the Buds 4 Pro use Adaptive AI Noise Control. This system doesn't just block noise; it understands it. With Siren and Alarm Detect, the AI constantly scans for emergency frequencies, automatically switching to transparency mode so you stay safe while commuting. Similarly, Voice Detect identifies when you start speaking and instantly lowers your music, making face-to-face interactions seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxi buds 4
on March 12, 2026
Posted by: sagitariusllc
[This review was collected as part of a promotion.] "The previous Samsung earbuds, the Buds 3, are better because they have a light; I find them more dynamic. The case feels more consistent and sturdier. These latest ones feel a bit lighter. I have both, but I prefer the previous version, even though the new ones have slightly better sound."
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These Did Not Disappoint
on March 13, 2026
Posted by: Litehouse0210
[This review was collected as part of a promotion.] Great sound, comfortable fit, and easy to use. The noise canceling works really well and the battery lasts most of the day with the charging case. Definitely a solid pair of earbuds!
I also love the AI features—they automatically adjust the sound based on your surroundings and even help make calls clearer by reducing background noise. Overall, they’re a great pair of earbuds and definitely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really like how audio sounds using them.
on March 14, 2026
Posted by: MrEdnigma
[This review was collected as part of a promotion.] I use these daily listening to music, watching videos, and talking on phone. Sound quality is superb, and they fit comfortably in my ears without slipping out, no matter how long I wear them. The only gripe I have is the pink gold buds looks more like white. The only pink gold you see is the top of the charging case. Still a great product, glad I upgraded from the Buds Pro 3
Value
5
Written by a customer while visiting Samsung US