Customer reviews from Samsung US
Samsung - Galaxy Buds4 Wireless Earbud Headphones - White
Average customer rating
4.6
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
64
4 Stars
8
3 Stars
3
2 Stars
3
1 Star
2
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for Samsung - Galaxy Buds4 Wireless Earbud Headphones - White
Customer Rating
3
Not the best
on March 14, 2026
Posted by: Harlemkiid116
from Bronx, N.Y
Bought them for myself, since I can't find my earbuds pro 2 in the house. I was excited, in receiving them and ready to use but...... They do not fit properly in my ear and the sound quality is awful (my personal opinion). Neatless to say I gave them to my wife, that for some reason she likes them.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R, March 17, 2026
Hi Harlemkiid116
Thank you for taking the time to provide your feedback. The Galaxy Buds4 are designed to deliver balanced sound and clear calls. Since ear shapes can vary, the placement of the earbuds can influence both comfort and stability. Sound quality and fit may differ based on individual ear shape. We understand that people wear their earbuds in different ways; some prefer the open design, while others like the insulated tips. In some cases, adjusting the earbuds may enhance stability during use. We appreciate your thoughts.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to provide your feedback. The Galaxy Buds4 are designed to deliver balanced sound and clear calls. Since ear shapes can vary, the placement of the earbuds can influence both comfort and stability. Sound quality and fit may differ based on individual ear shape. We understand that people wear their earbuds in different ways; some prefer the open design, while others like the insulated tips. In some cases, adjusting the earbuds may enhance stability during use. We appreciate your thoughts.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible Design
on March 16, 2026
Posted by: DisappointedConsumer
When the earbuds work, they have great sound and really handy features, like how the audio stops when the earbud is pulled away from the ear. But all of that is ruined by the fact the earbuds won't stay in my ear. They won't go into my ear as directed by their own instruction and simply setting in my ear constantly leads to them slipping or falling out. I don't think it's escaped anyone's notice that the pricier version of this model is the only one with adjustable earbuds, so people are expected to shill out more money just to wear them. It's a shame.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R, March 17, 2026
Hello there,
Thank you for sharing your experience with the Galaxy Buds4. The Galaxy Buds are designed to deliver excellent audio performance along with features that enhance daily listening, calls, and media consumption. The fit of the Buds can significantly affect how comfortable they feel throughout the day, and many users like to explore different ways to wear them comfortably.
We offer two versions of the Galaxy Buds4, as well as the Galaxy Buds4 Pro, which has a different design and additional features. If you're seeking a more insulated fit, we recommend considering the Galaxy Buds4 Pro. The Buds lineup seamlessly combines sound quality, convenience, and smart features in a compact design. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds4. The Galaxy Buds are designed to deliver excellent audio performance along with features that enhance daily listening, calls, and media consumption. The fit of the Buds can significantly affect how comfortable they feel throughout the day, and many users like to explore different ways to wear them comfortably.
We offer two versions of the Galaxy Buds4, as well as the Galaxy Buds4 Pro, which has a different design and additional features. If you're seeking a more insulated fit, we recommend considering the Galaxy Buds4 Pro. The Buds lineup seamlessly combines sound quality, convenience, and smart features in a compact design. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best ever!
on March 9, 2026
Posted by: Bedsbro
[This review was collected as part of a promotion.] Really the best ear buds and puts air pods in the rear view especially with galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Galaxy Buds
on March 9, 2026
Posted by: Saga21
[This review was collected as part of a promotion.] They're very comfortable, and let's be honest, they're very attractive. The fact that they can automatically connect to the entire ecosystem is the best part. And the fact that they also include Galaxy AI is a huge plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect complement for my brand new s26 ultra
on March 9, 2026
Posted by: HaaJhoo
[This review was collected as part of a promotion.] I have been using Samsung products since the very first Galaxy, and these Buds4 Pro are the best ones yet. The sound quality is crystal clear, which is perfect for listening to my pharmacology lectures and staying focused. The Galaxy AI features like the real-time interpreter are incredibly helpful for my classes. They fit so comfortably that I can wear them for hours while studying or streaming. I am a loyal customer for life and would never consider switching to any other brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first impressions are very good.
on March 9, 2026
Posted by: DanteSS
[This review was collected as part of a promotion.] The AI is very well implemented; I like it and it makes things easier. Although I haven't used it enough yet to fully appreciate all the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome sound!
on March 9, 2026
Posted by: FrankyD
[This review was collected as part of a promotion.] I dont have to make any adjustments. Its perfect! The Galaxy Ai is fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 9, 2026
Posted by: Sisi2925
[This review was collected as part of a promotion.] The voice is clear. You can hear It really well. And when you're talking on the phone, people can hear you well too I love the voice. Cancelation feature and and there's a free chair, you can literally end your conversation with Galaxy AI. The only thing is that I don't know how to pause in continue. The music that's the only thing I'm having a hard time to find. But overall, it's a great it earbuds.
Value
5
Written by a customer while visiting Samsung US