Customer reviews from philips.com
Philips Sonicare - S2 Sensitive - Replacement Toothbrush Heads, 3 Pack, HX6053/77 - White
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
76
4 Stars
34
3 Stars
10
2 Stars
2
1 Star
2
94%of customers recommend this product.
(
111 out of
118)
Customer Reviews for Philips Sonicare - S2 Sensitive - Replacement Toothbrush Heads, 3 Pack, HX6053/77 - White
Posted by: Boomer33
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my mouth after using this toothbrush. It feels so clean and fresh afterwards.
Written by a customer while visiting philips.com
Posted by: Horseygrl24
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] These are great. Very gentle, yet they clean very well!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nickname What with that?
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've only been using the new S2 for a few weeks and now the flashing toothbrush symbol is lighting up. What's with that? Also, the button to turn the brush on or off is stuck so hard I can barely turn it on. What's with that? Overall, I am not happy with your products.
Response from philips.comBy Alexandros, Global 247, June 5, 2026
Hello,
Thank you for taking the time to share your experience with us. We’re sorry to hear that you’re encountering multiple issues with your toothbrush, both the flashing replacement reminder appearing so soon and the power button being difficult to press. That’s certainly not the experience we want for our customers, and we understand how frustrating this must be after only a few weeks of use.
When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your experience with us. We’re sorry to hear that you’re encountering multiple issues with your toothbrush, both the flashing replacement reminder appearing so soon and the power button being difficult to press. That’s certainly not the experience we want for our customers, and we understand how frustrating this must be after only a few weeks of use.
When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Grace Go
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the sensitive heads much better on the teeth
Written by a customer while visiting philips.com