Customer reviews from philips.com
Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Average customer rating
4.3
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
95
4 Stars
28
3 Stars
10
2 Stars
2
1 Star
14
88%of customers recommend this product.
(
106 out of
121)
Customer Reviews for Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Customer Rating
1
Pas de cable de recharge inclus. Inacceptable
on January 12, 2026
Posted by: Mécontent de Philips
Il est complètement inacceptable que le câble de charge ne soit pas inclus avec la tondeuse. Très décevant. Je n’achèterai plus de produit Philips dans le futur.
Written by a customer while visiting philips.com
Customer Rating
3
Very good "poorly" designed trimmer.
on December 10, 2025
Posted by: C+Reviewer
Gender:Male
As usual, I like Philips products, and search them out when I need a replacement health appliance. Regarding my new to me Series 5000 trimmer, after using it for the past couple of months, I have several comments. First, the good: the cutting heads do a very good job, with little or no pulling, and fit on the handle securely. Handle is light-weight, and easy to use. Now, the less than good: the power button is in the most awkward location, at least for me, in that my thumb sits directly on the button when I am using the appliance in the most efficient manner, and, consequently, I turn the instrument off numerous times during the trim operation. Lots of alternate places to place the button, but there you are. Second issue is the trimmer guide sizes. The shortest guide cuts too short, and the next size up cuts too long. Appears to be a 5mm spacing between these two guides. Where is the guide sized in between? Likely will not return the item, as I did get it on sale, and maybe I'll make a new hobby of adapting myself to the handle configuration, or just go buy a Wahl.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rosy1
Verified Purchase:Yes
Très satisfait. Fonctionne bien et se recharge rapidement. J'aurais toutefois aimé avoir un peigne qui me permet de garder les cheveux un peu plus long.
Written by a customer while visiting philips.com
Posted by: swiss454
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like this trimer very easy to use holds a charge
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anonymous
Verified Purchase:Yes
Average product, you would still see stubble beard even without any attachments. My older philips trimmer trims near razor like look without any attachments.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
I love it!
on October 28, 2025
Posted by: Anonymous
My first product from Philips. I’m 25 and never bothered to get one this surprisied me by how good it was!! All in one trimmer series 5000!
Written by a customer while visiting philips.com
Posted by: Microbes
Verified Purchase:Yes
Travail très bien et fait une superbe coupe de barbe
Written by a customer while visiting philips.com
Customer Rating
1
none
on October 21, 2025
Posted by: krpperson
Gender:Male
Did not include a charger. Cannot fond a charger anywhere that fits this unit. The battery dead. The product is useless.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello there. Thank you for taking the time to share your feedback, and we’re sorry to hear about the difficulty you've experienced with locating a charger for your unit. It's important to us that our products are fully operational and meet your needs, so we apologize for the inconvenience.
Please consider reaching out to us directly for assistance in finding the correct charger. You can connect with us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, you can contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team is ready to help and ensure that your product becomes usable again.
Thank you for being a valued customer, and we look forward to assisting you.
Philips Consumer Care.
Please consider reaching out to us directly for assistance in finding the correct charger. You can connect with us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, you can contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team is ready to help and ensure that your product becomes usable again.
Thank you for being a valued customer, and we look forward to assisting you.
Philips Consumer Care.
Written by a customer while visiting philips.com