Customer reviews from philips.com
Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Average customer rating
4.3
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
77
4 Stars
25
3 Stars
9
2 Stars
1
1 Star
10
88%of customers recommend this product.
(
93 out of
106)
Customer Reviews for Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Customer Rating
5
Awesome trimmer
on December 5, 2022
Posted by: mikev2210
Gender:Male
[This review was collected as part of a promotion.] This trimmer is great! Lots of attachments for any situation. Great trim every time! Plus the rechargeable battery lasts a long time. I can get many many uses out of a single charge. Perfect for travel!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This is a great trimmer for long or short hair
on January 3, 2023
Posted by: Timb
Gender:Male
[This review was collected as part of a promotion.] This is a great trimmer for people with short or long hair. Love all the attachments to make it easier to get rid of unwanted hair in noise and ear. The charge is good for a long time. I have not charged it but once in a month.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Not operable out of the box
on July 14, 2023
Posted by: Llll222222
Have to buy the second part of the charger, cord is too short but is advertised as being able to use while charging. Waste of my time.
No, I would not recommend this to a friend.
Response from philips.comBy Parvez Ansari, Philips Consumer Care, July 17, 2023
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you feel this way. We would like to inform you that, as per the product details page on our official Philips website, it is already mentioned that the product comes with a USB-A charging cable and that there is no wall adapter included with the product. The reason we do not provide wall adapters is that, at Philips, we are committed to sustainability. In addition to prioritizing recycled materials in our packaging, we are removing the power adapter from several products to reduce electronic waste. We hope you understand.
If you have any further questions, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear that you feel this way. We would like to inform you that, as per the product details page on our official Philips website, it is already mentioned that the product comes with a USB-A charging cable and that there is no wall adapter included with the product. The reason we do not provide wall adapters is that, at Philips, we are committed to sustainability. In addition to prioritizing recycled materials in our packaging, we are removing the power adapter from several products to reduce electronic waste. We hope you understand.
If you have any further questions, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Mr Me and you
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It doesn’t have guards that are short enough to fade hair properly .
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, June 7, 2023
Hi there,
Thank you for sharing your feedback with us. Our Philips trimmer includes two fading hair guards that range in size from 5/32 in. to 3/8 in. (4 mm to 9 mm) which is designed to create the perfect fade cut. To trim the hair around the ear, attach one fading hair protector to the extra wide hair trimmer. Depending on your preferred trimming direction, place the trimmer at the back or front of your ear; just make sure the side of the guard with the short teeth is closest to your ear. While keeping it steady, move the trimmer slowly around the ear. To ensure that all the hair that needs to be trimmed has been faded, perform the motion around one ear multiple times. Then attach the other fading hair guard to trim the hair around the other ear.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. Our Philips trimmer includes two fading hair guards that range in size from 5/32 in. to 3/8 in. (4 mm to 9 mm) which is designed to create the perfect fade cut. To trim the hair around the ear, attach one fading hair protector to the extra wide hair trimmer. Depending on your preferred trimming direction, place the trimmer at the back or front of your ear; just make sure the side of the guard with the short teeth is closest to your ear. While keeping it steady, move the trimmer slowly around the ear. To ensure that all the hair that needs to be trimmed has been faded, perform the motion around one ear multiple times. Then attach the other fading hair guard to trim the hair around the other ear.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
This is not a complete product
on November 1, 2023
Posted by: Truth2023
Gender:Male
After waiting 3 days, I finally have a complete product. This product is not sold with a charging block. The geniuses at Philips think they are saving the planet by not including it with their product. After my experience 27th this product, I can tell you that unless they change their way of thinking, I'll never buy another product made by Philips.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 2, 2023
Hi there,
Thanks for sharing your feedback with us. This is not the experience we wish you to have with your Philips Norelco All-in-One Trimmer Series 5000. We would like to indicate that we no longer provide charger blocks with Philips Trimmer, as our consumers often already have a suitable charger block.
As we have adopted ambitious new goals to mitigate climate change and leave a healthier planet for future generations, we aim to be responsible with our use of materials and energy. Please check this link to learn more: https://www.philips.com/a-w/about/environmental-social-governance/environmental.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thanks for sharing your feedback with us. This is not the experience we wish you to have with your Philips Norelco All-in-One Trimmer Series 5000. We would like to indicate that we no longer provide charger blocks with Philips Trimmer, as our consumers often already have a suitable charger block.
As we have adopted ambitious new goals to mitigate climate change and leave a healthier planet for future generations, we aim to be responsible with our use of materials and energy. Please check this link to learn more: https://www.philips.com/a-w/about/environmental-social-governance/environmental.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Not bad!
on January 5, 2023
Posted by: Taggit
Gender:Male
[This review was collected as part of a promotion.] I recently purchased this amazing little gadget and I have to say, I'm blown away by how much it has improved my grooming routine. It has multiple attachments for trimming my hair, beard, and even my nose and ear hairs. I was a little hesitant at first because I've had bad experiences with multi-purpose trimmers in the past, but this one definitely delivers.
One thing I particularly love is the precision it offers. I can easily adjust the length of the trim and it cuts cleanly without pulling or tugging. The battery life is also impressive, lasting a solid week with regular use.
As for the things I don't love as much, the only downside is that it can be a bit loud when in use. But honestly, it's a small price to pay for such an efficient and convenient tool. Overall, I'm extremely happy with my purchase and would highly recommend it to anyone looking for an all-in-one solution for their grooming needs.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The quality of this product is what impressed me.
on August 16, 2024
Posted by: Getchell
Gender:Male
Verified Purchase:Yes
Everything I need is supplied with this trimmer. Trims perfectly every time, just the best I have ever bought.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Col4077th
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really good set of clippers but not advertised accurately for range of functions. Only works as hair clippers if you wear your hair very short. Really needs several more longer guards. Also, the mm unit of measure should be changed over to standard guard sizes (1,2,3, etc). I had to convert so I knew which I was using.
I would recommend this to a friend!
Written by a customer while visiting philips.com