Customer reviews from philips.com
Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Average customer rating
4.2
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
92
4 Stars
28
3 Stars
10
2 Stars
2
1 Star
14
87%of customers recommend this product.
(
104 out of
119)
Customer Reviews for Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Posted by: Jasper62
Gender:Male
Verified Purchase:Yes
Impressed with the clen trimming and vert comfortable with holding the razor.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Too cheap to include a crucial component to charge
on June 21, 2026
Posted by: B3asy
Gender:Male
Disappointed that you couldn’t include the usb charger with it. I pay for the device but now have to use something I already own or have to purchase just to be able to use it.
I’d leave a review about how it actually works, but I have to go find a cube just to charge it. What a shame.
I’d leave a review about how it actually works, but I have to go find a cube just to charge it. What a shame.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, June 24, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your frustration regarding the USB power adapter, we understand how inconvenient it can be, especially when you’re eager to start using the product right away.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some products no longer include a USB power adapter, as many households already have one available. We continue to provide the USB charging cable so it can be used with a compatible adapter.
That said, we understand your concerns and would be happy to help you find a suitable solution. Please reach out to us directly so we can assist you further.
You can contact us via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also get in touch through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your frustration regarding the USB power adapter, we understand how inconvenient it can be, especially when you’re eager to start using the product right away.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some products no longer include a USB power adapter, as many households already have one available. We continue to provide the USB charging cable so it can be used with a compatible adapter.
That said, we understand your concerns and would be happy to help you find a suitable solution. Please reach out to us directly so we can assist you further.
You can contact us via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also get in touch through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Stavro
Gender:Male
Verified Purchase:Yes
So far my trimmer is working great , no problems and yes i would recommend it to others
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Je suis ravis de mon achat ça foctionne à merveill
on June 4, 2026
Posted by: Edy S
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting philips.com
Customer Rating
3
Disappointing Performance Compared to Previous Phi
on May 10, 2026
Posted by: Meisam
Verified Purchase:Yes
In past years, Philips made some of the best trimmers, so I expected this model to offer better quality and improved technology. Unfortunately, my experience has been disappointing. The trimmer feels average, or even below average compared to other products on the market. The blades are not as sharp as expected, especially when using the zero-gap blade. After shaving, some hair is still left uncut, particularly around the bottom area of the face, so the shave does not feel clean or smooth. Overall, it works more like a lower-quality trimmer than a premium Philips product.
Written by a customer while visiting philips.com
Posted by: Momo87
Verified Purchase:Yes
J'ai aimé le produit ça fait mon affaire j'avais besoin du tout en un et il est à la hauteur, je recommande à tous kes hommes qui veulent se coiffer soit même à la maison.
Written by a customer while visiting philips.com
Customer Rating
1
Lacking its own charger
on May 5, 2026
Posted by: ForumExplorer
It doesn't come with its own charger and I would have to give up one of my other devices charger in order to accommodate my razor. Also the charging cord is so short it doesn't even reach the bathroom counter from the wall socket.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, May 5, 2026
Hello!
We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help.
We hope to speak to you soon!
Best regards,
Philips Consumer Care
We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help.
We hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: The bearded Canadian
Gender:Male
Verified Purchase:Yes
Great machine, it adapts perfectly on the needs of my beard and face and it’s very adaptable
I would recommend this to a friend!
Written by a customer while visiting philips.com