Customer reviews from philips.com
Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Average customer rating
4.3
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
77
4 Stars
25
3 Stars
9
2 Stars
1
1 Star
10
88%of customers recommend this product.
(
93 out of
106)
Customer Reviews for Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Customer Rating
5
Great multifunctional Razor
on November 1, 2022
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] Love the multi groom series 5000. It's fantastic to have a bunch of razors in one. I already used the nose trimmer a few times to keep those ugly nose hairs from reaching out any further. I find the other functions good for male body grooming as well, chest, pits, and nether regions.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Nice
on November 14, 2022
Posted by: Scottg
Gender:Male
[This review was collected as part of a promotion.] We need haircuts often in our home and also love to trim other areas. This kit was perfect for all of our needs. Being a multigroom kit i can toss out all the other stuff taking up space in my bathroom . The blade is nice and sharp and cuts so clean . My son needed a haircut bad and this was perfect to use for his hair. He wasn't afraid of the noise coming from it beings its rather quiet them most sets we have used . I like that there is a bag to hold all the accessories for it . Before and after pic of his hair
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Does what it needs to do
on October 26, 2022
Posted by: Tg5959
Gender:Male
[This review was collected as part of a promotion.] Got this the other day! It’s an average trimmer. It does what it needs to do without you braking the bank and spending a lot on other types of trimmers out there. The different attachments are nice to have as well!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Excellent beard trimmer, with one quibble
on June 16, 2023
Posted by: scjr
Gender:Male
I really like this all-in-one trimmer and all the different attachments included. The trimmer charges quickly, holds the charge a long time and trims effectively. I’ve just used it for my beard and mustache thus far and performance is excellent. The nose hair trimmer is very effective as well. I haven’t used it for a haircut yet, but I will try that in the future.
The one quibble and it’s the only reason I didn’t give this trimmer 5 stars, the attachment sizes aren’t marked clearly. Superman vision to required to see the measurements on the attachments. That’s a big deal, because you don’t want to choose the wrong attachment size and not to mention it’s quite frustrating.
Feedback to Norelco: For your next model, please make sure the attachment sizes are clearly marked in bold white lettering?
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
High quality half the price
on October 19, 2022
Posted by: BallardWv
Gender:Male
[This review was collected as part of a promotion.] I absolutely love the new Norelco multigroom series 5000 not only is it from a company that we all can trust and know Norelco but it has 18 pieces anything you need better than any of the other Shavers on the market for half the price
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Good, but not great
on November 3, 2022
Posted by: Chance7390
Gender:Male
[This review was collected as part of a promotion.] This is a solid multi-purpose trimmer. It's very quiet and easy to clean. However, the manufacturer decided to cut costs by NOT including a charger. It has a USB cable only, so I have to plug it into my laptop to charge it. Not cool! Also, the beard trimming guides have p KY a few lengths. It works great for my bears length, but it lacks versatility. This would not work well if I decided to grow my beard out.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rckpro
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The razor is quiet, holds a charge, it’s easy to change the attachments. The only down fall is the nose trimmer, not that great .
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Very gross, they sent me a used trimmer
on December 4, 2024
Posted by: Gill A
Gender:Male
Was very excited to try this trimmer out since I’ve had good luck with my previous Phillips trimmers. Unfortunately I was honestly a little disgusted when I opened the box and saw hair falling out. Never had an experience like this before, and honestly not sure if I should repurchase out of fear for it happening again. (My hair is black so I can assure you it’s not mine)
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi Gill A,
We sincerely apologize for the condition in which you received your product.
We take this matter very seriously, and it is not reflective of the high standards we strive to maintain. Receiving a used product is a rare occurrence, and we understand your concern.
We would like to make this right for you as quickly as possible. Please reach out to us directly through our support channels so we can resolve this issue and arrange for a replacement. You can contact us via social media on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). If social media isn't convenient for you, you can also get in touch through our support page (https://www.philips.ca/c-w/support-home/support-contact-page).
Your satisfaction is our top priority, and we hope to restore your confidence in Philips.
Best regards,
Philips Consumer Care
We sincerely apologize for the condition in which you received your product.
We take this matter very seriously, and it is not reflective of the high standards we strive to maintain. Receiving a used product is a rare occurrence, and we understand your concern.
We would like to make this right for you as quickly as possible. Please reach out to us directly through our support channels so we can resolve this issue and arrange for a replacement. You can contact us via social media on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), and X (https://twitter.com/PhilipsCare). If social media isn't convenient for you, you can also get in touch through our support page (https://www.philips.ca/c-w/support-home/support-contact-page).
Your satisfaction is our top priority, and we hope to restore your confidence in Philips.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com