Customer reviews from philips.com
Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Average customer rating
4.3
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
77
4 Stars
25
3 Stars
9
2 Stars
1
1 Star
10
88%of customers recommend this product.
(
93 out of
106)
Customer Reviews for Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Customer Rating
1
Sorry this product is bad
on June 7, 2023
Posted by: Rajeev k maan
Gender:Male
I got one a year ago, battery died. Four months ago the button will not work, I have both unused- can’t be used or returned with me, bad bad bad
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, June 8, 2023
Hi Rajeev,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips trimmer. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips trimmer. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Good Wet/Dry Grooming Clippers
on November 11, 2022
Posted by: petdocdave
Gender:Male
[This review was collected as part of a promotion.] As a bearded man who shaves his head I use clippers like these on a daily basis. Overall they're very good clippers. They have a wide selection of heads and combs, and have an extra wide head that's excellent for shaving my head. Also, the clipper head with no comb on it shaves very close which I love. Since they're wet and dry they're super easy to clean - no little brushes needed.
Unfortunately these clippers are designed with an angle on each end, so they won't stand up on a shelf or medicine cabinet and take up more room laid flat.
My biggest beef with these clippers is they don't have a standard charging plug. They give you a USB cord with no charger. I fully support less waste and fewer chargers, but this isn't a phone or other consumer electronic device, this is a grooming tool that lives in the bathroom. I don't want to have to take my chargers into the bathroom, and I certainly don't want to charge my clippers on my desk or the kitchen counter.
Unfortunately these clippers are designed with an angle on each end, so they won't stand up on a shelf or medicine cabinet and take up more room laid flat.
My biggest beef with these clippers is they don't have a standard charging plug. They give you a USB cord with no charger. I fully support less waste and fewer chargers, but this isn't a phone or other consumer electronic device, this is a grooming tool that lives in the bathroom. I don't want to have to take my chargers into the bathroom, and I certainly don't want to charge my clippers on my desk or the kitchen counter.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Average Multi Trimmer
on November 2, 2022
Posted by: gary13
Gender:Male
[This review was collected as part of a promotion.] I've owned several beard trimmers over the last 30 years and this one is just average. It has more attachments and guards than I need. It's a pain to have to switch the plastic guards out for each length as I try to touch up my haircut and beard. You have to dump 18 pieces out of the storage bag to find the blade guard you're looking for. The mm length printed on the blade guards is very hard to read unless the light is just right and you know where to look. A contrasting color for the lettering would have been nice. I had an old trimmer with a dial that adjusted the length of the single guard and I really prefer that but those are hard to find now. I do like the non slip rubber grip and the ability to rinse the blades under water. It charges quickly and the indicator light helps to know when to charge and when it's fully charged.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Fantastic trimmer!
on November 8, 2022
Posted by: Smitty
Gender:Male
[This review was collected as part of a promotion.] I really like this trimmer. I have had a number I’ve the years. This one has everything I need along with all of the attachments. It is very sharp and precise. The weight is great and it is easy to use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
One of the best I've owned
on October 30, 2022
Posted by: TrimmedUpNice
Gender:Male
[This review was collected as part of a promotion.] The Norelco Series 5000 is one of the best trimmers I have ever owned. I really like the different cutting heads and each size head has its own set of guides for different lengths. The heads are really easy to change. The rechargeable battery lasts a long time too. I have yet needed to recharge it. It also feels good in your hand. The only thing I didn't really like was the carrying pouch with the drawstring. It would be nice to have a carrying case that stored all of the parts in their own space rather than just tossed in a bag to jumble about, but that's just a minor personal preference. All in all this is a great trimmer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
All in one trimmer
on November 7, 2022
Posted by: americos
Gender:Male
[This review was collected as part of a promotion.] This Philips trimmer has a powerful battery that can be used for 3 hours on a single 1-hr charge. Easy to use and to store. Easy to grip. Multiple easy to use attachments for selecting length of cut. Easy cleaning. Convenient travel pouch. Highly satisfied.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Good value with some significant issues
on August 5, 2024
Posted by: Anonymous
Gender:Male
The razor itself works just as advertised. I received it today, charged it, and very quickly (and painlessly) trimmed off a three-week beard so that I could shave. Here are the problems:
1. The power cord is incredibly poorly designed. It has a proprietary connector on the end that connects to the razor and USB-A on the other end (seriously?!?). The fact that this is not just a standard USB-C on both ends is just bananas.
2. The instructions are incredibly poorly written. The thing has 18 pieces with a variety of different uses and different ways to attach, detach, and clean them. I understand that writing instructions for such a thing can be complicated, but you would think that one would be able to find a "how-to" video tutorial (most of my electronics have links to such things directly on the instructions, often via a QR code).
2. The instructions are incredibly poorly written. The thing has 18 pieces with a variety of different uses and different ways to attach, detach, and clean them. I understand that writing instructions for such a thing can be complicated, but you would think that one would be able to find a "how-to" video tutorial (most of my electronics have links to such things directly on the instructions, often via a QR code).
It's definitely a good trimmer, especially for the price. The use of a proprietary cable instead of a standard USB-C and poorly written instructions keep it from being a 5-star product.
Written by a customer while visiting philips.com
Customer Rating
1
no charger and cant order online or even find info
on July 20, 2025
Posted by: Zman222
Would give a product review if I had received a charger with the unit. Get home and find there is no charger included. Really. And the link to purchase one on the site sets off a alert with my malware protection that the site is blocked because of malware. So now I have a shaver with no way to charge it. Yes it says no adapter included so my fault. Almost like buying a car but you need to buy tires to run the car first. Very upset.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, July 21, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com