Customer reviews from philips.com
Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Average customer rating
4.2
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
79
4 Stars
25
3 Stars
10
2 Stars
1
1 Star
12
86%of customers recommend this product.
(
95 out of
110)
Customer Reviews for Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Posted by: Javamon
Verified Purchase:Yes
[This review was collected as part of a promotion.] After trying others brands, this one hits the sweet spot of execution and price. It performs flawlessly with no hair pulling, missed hairs, and extremely great battery. It outperforms others costing much more.
Written by a customer while visiting philips.com
Posted by: Ivan#1
Gender:Male
Verified Purchase:Yes
Very well made trimmer! Very good choice of material and blades which get the job done perfectly.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Essacal
Gender:Male
Verified Purchase:Yes
Impressive and relable at any times, very outstanding.
Written by a customer while visiting philips.com
Customer Rating
1
Too cheap to include a crucial component to charge
on June 21, 2026
Posted by: B3asy
Gender:Male
Disappointed that you couldn’t include the usb charger with it. I pay for the device but now have to use something I already own or have to purchase just to be able to use it.
I’d leave a review about how it actually works, but I have to go find a cube just to charge it. What a shame.
I’d leave a review about how it actually works, but I have to go find a cube just to charge it. What a shame.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, June 24, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your frustration regarding the USB power adapter, we understand how inconvenient it can be, especially when you’re eager to start using the product right away.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some products no longer include a USB power adapter, as many households already have one available. We continue to provide the USB charging cable so it can be used with a compatible adapter.
That said, we understand your concerns and would be happy to help you find a suitable solution. Please reach out to us directly so we can assist you further.
You can contact us via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also get in touch through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear about your frustration regarding the USB power adapter, we understand how inconvenient it can be, especially when you’re eager to start using the product right away.
At Philips, we are committed to reducing plastic waste. As part of our environmental efforts, some products no longer include a USB power adapter, as many households already have one available. We continue to provide the USB charging cable so it can be used with a compatible adapter.
That said, we understand your concerns and would be happy to help you find a suitable solution. Please reach out to us directly so we can assist you further.
You can contact us via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also get in touch through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it helps us improve.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
A Workhorse of a Trimmer!
on October 31, 2022
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] The Multigroom Series 5000 is a workhorse of a Trimmer. It comes with all the attachments I could ever need. It's lightweight, easy to charge, and has tremendous battery life. The blade is the perfect size for shaping and lining up my beard. The included length attachments allow me to trim my beard to any length I need. Without any attachments installed, I get a nice clean trim on my neck, without any irritation. I love the ear and nose trimmer attachment. It does a fantastic job cutting those pesky hairs. All the attachments for the Series 5000 install and remove super easy. They snap on and off with minimal effort, which is a great feature. The Series 5000 comes with a bag to easily store all your attachments, along with the trimmer and charger if needed for travel. You really can't go wrong with this trimmer, it will do everything you need it to and more. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Sorry this product is bad
on June 7, 2023
Posted by: Rajeev k maan
Gender:Male
I got one a year ago, battery died. Four months ago the button will not work, I have both unused- can’t be used or returned with me, bad bad bad
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, June 8, 2023
Hi Rajeev,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips trimmer. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips trimmer. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Good Wet/Dry Grooming Clippers
on November 11, 2022
Posted by: petdocdave
Gender:Male
[This review was collected as part of a promotion.] As a bearded man who shaves his head I use clippers like these on a daily basis. Overall they're very good clippers. They have a wide selection of heads and combs, and have an extra wide head that's excellent for shaving my head. Also, the clipper head with no comb on it shaves very close which I love. Since they're wet and dry they're super easy to clean - no little brushes needed.
Unfortunately these clippers are designed with an angle on each end, so they won't stand up on a shelf or medicine cabinet and take up more room laid flat.
My biggest beef with these clippers is they don't have a standard charging plug. They give you a USB cord with no charger. I fully support less waste and fewer chargers, but this isn't a phone or other consumer electronic device, this is a grooming tool that lives in the bathroom. I don't want to have to take my chargers into the bathroom, and I certainly don't want to charge my clippers on my desk or the kitchen counter.
Unfortunately these clippers are designed with an angle on each end, so they won't stand up on a shelf or medicine cabinet and take up more room laid flat.
My biggest beef with these clippers is they don't have a standard charging plug. They give you a USB cord with no charger. I fully support less waste and fewer chargers, but this isn't a phone or other consumer electronic device, this is a grooming tool that lives in the bathroom. I don't want to have to take my chargers into the bathroom, and I certainly don't want to charge my clippers on my desk or the kitchen counter.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Average Multi Trimmer
on November 2, 2022
Posted by: gary13
Gender:Male
[This review was collected as part of a promotion.] I've owned several beard trimmers over the last 30 years and this one is just average. It has more attachments and guards than I need. It's a pain to have to switch the plastic guards out for each length as I try to touch up my haircut and beard. You have to dump 18 pieces out of the storage bag to find the blade guard you're looking for. The mm length printed on the blade guards is very hard to read unless the light is just right and you know where to look. A contrasting color for the lettering would have been nice. I had an old trimmer with a dial that adjusted the length of the single guard and I really prefer that but those are hard to find now. I do like the non slip rubber grip and the ability to rinse the blades under water. It charges quickly and the indicator light helps to know when to charge and when it's fully charged.
I would recommend this to a friend!
Written by a customer while visiting philips.com