Customer reviews from philips.com
Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Average customer rating
4.2
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
79
4 Stars
25
3 Stars
10
2 Stars
1
1 Star
12
86%of customers recommend this product.
(
95 out of
110)
Customer Reviews for Philips Norelco - All-In-One Trimmer 5000 - MG5975/49 - Black
Customer Rating
1
Shame on the people who would release this product
on October 17, 2025
Posted by: BamboozledByTheMan
Keep the blade away from anything you would like to keep! My razor died while on vacation so i grabbed this one on sale. What a mistake. The MG5910 would work better as one of those electric turkey carver than a razor!!! This thing took a chunk of my lip and left red scratches all over my neck (great for vacation photos), I wont even describe what the "body" trimmer did to me. Used twice and in the garbage it goes. Buy a Wahl Peanut if you are on a budget, your face (and other bits) will thank you.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 17, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
none
on October 21, 2025
Posted by: krpperson
Gender:Male
Did not include a charger. Cannot fond a charger anywhere that fits this unit. The battery dead. The product is useless.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello there. Thank you for taking the time to share your feedback, and we’re sorry to hear about the difficulty you've experienced with locating a charger for your unit. It's important to us that our products are fully operational and meet your needs, so we apologize for the inconvenience.
Please consider reaching out to us directly for assistance in finding the correct charger. You can connect with us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, you can contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team is ready to help and ensure that your product becomes usable again.
Thank you for being a valued customer, and we look forward to assisting you.
Philips Consumer Care.
Please consider reaching out to us directly for assistance in finding the correct charger. You can connect with us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare). Alternatively, you can contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Our support team is ready to help and ensure that your product becomes usable again.
Thank you for being a valued customer, and we look forward to assisting you.
Philips Consumer Care.
Written by a customer while visiting philips.com
Customer Rating
5
Best Haircut Yet
on October 29, 2022
Posted by: Pjd123
Gender:Male
[This review was collected as part of a promotion.] I use this for my beard trimming and for my haircuts. I love that the blades do not need to be oiled and that they are self sharpening. That saves a lot of maintenance time and it could prevent a mess from using the oil. I like that when I cut my hair it is much easier with the extra wide hair trimmer. It removes more hair with a single swipe of the device. The beard trimmer is very accurate and the attachment does not change the size when using. The carrying case holds all of the attachments as well as the device so that it can be traveled with easily. I would recommend this to someone that cuts their hair and also needs a beard trimmer or body trimmer. This one device truly takes care of all of your hair trimming needs from head to toe.
Written by a customer while visiting philips.com
Customer Rating
4
Lots of different attachments
on November 25, 2022
Posted by: dan_the_man21
Gender:Male
[This review was collected as part of a promotion.] The Philips All-in-One Trimmer comes with lots of different attachments for taking care of multiple types of body hair, but my favorite has to be the nose hair trimmer attachment. This little trimmer does great at trimming my nose hairs and pretty good at grooming my beard. It lasts a long time on one charge and charges pretty quickly as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TOMMY215
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] many, many attachments for all uses. tHAT'S ALL i GOT TO SAY
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Allagash
Verified Purchase:Yes
[This review was collected as part of a promotion.] does well, blades are quiet and convenient to use and clean
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Inoperable out of the box/no wall adapter. AWFUL
on March 20, 2026
Posted by: RegretBuyingPhilips
Gender:Male
Shame on Philips. This is my 5th time purchasing one of these kits in the past 5 years. They don't last, despite proper upkeep/maintenance. NONE of the versions have had a USB connection until now, and it does NOT come with the REQUIRED adapter to charge the device. They claim it is to "save waste" but it is just a profit pressing measure, because they even try to redirect you to separately purchase a wall adapter from them anyway. This is useless out of the box. Using the wrong USB power source can damage your device and void your warranty. This is unacceptable. AWFUL corporate greed. Include all required parts to operate the device.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, March 24, 2026
Hi there, thank you for taking the time to share your detailed feedback with us. We’re really sorry to hear about your experience, needing an adapter and not being able to charge your device out of the box is incredibly frustrating, and it’s definitely not the experience we want for you. We also understand your concerns about longevity, especially after purchasing several kits over the years.
For clarity: this model includes a USB charging cable, but the wall adapter is not included. While this helps reduce electronic waste, we understand that it can be inconvenient, and we appreciate you calling out how it affected your experience.
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also get in touch through our support page so we can assist you directly:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
For clarity: this model includes a USB charging cable, but the wall adapter is not included. While this helps reduce electronic waste, we understand that it can be inconvenient, and we appreciate you calling out how it affected your experience.
Please feel free to reach out to us on Facebook/Instagram (@Philips) or X (@PhilipsCare). If you prefer, you can also get in touch through our support page so we can assist you directly:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Warm regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Wow!
on October 27, 2022
Posted by: Joeg27
Gender:Male
[This review was collected as part of a promotion.] I’ve been using the multigroom trimmer for a couple of weeks and really enjoying it. It is relatively quiet and feels fairly sturdy, I like all the various options and it is fun to experiment with. The charge lasts a long time so that is not a problem at all! Highly recommendable!
I would recommend this to a friend!
Written by a customer while visiting philips.com