Customer reviews from philips.com
Philips Sonicare - 5700 Electric Toothbrush - Next-Generation Sonicare Technology, Pressure Sensor, 6 Brushing Settings - Black
Average customer rating
4.5
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
120
4 Stars
43
3 Stars
12
2 Stars
3
1 Star
2
93%of customers recommend this product.
(
150 out of
161)
Customer Reviews for Philips Sonicare - 5700 Electric Toothbrush - Next-Generation Sonicare Technology, Pressure Sensor, 6 Brushing Settings - Black
Posted by: Tron g
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing but battery doesn’t last as long as my previous devices.
Written by a customer while visiting philips.com
Posted by: MsEvonne
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have no complaints with my Sonic series 6400. I love the Sonic brand. My dental hygienist 1st recommended it to me. I have since purchased one for my daughter and grandbaby. I want them to have the best oral hygiene products available. You are a cut above in dental care. Philips Sonic tooth brushes is the way to go. Rest assured.
Written by a customer while visiting philips.com
Customer Rating
5
Amazing
on September 13, 2025
Posted by: MD2083
[This review was collected as part of a promotion.] I got this product free in exchange for my honest review from the stellar review program. I absolutely love this Phillips SonicCare, rechargeable toothbrush. I’ve never had an electric toothbrush before so it took a little bit of getting used to but now that I am, I’m not sure I can live without it. This toothbrush comes with two different modes as well as three different intensity levels. It also has a feature that turns off the toothbrush when you have reached your two-minute limit, as well as a feature that lights up a purple ring on the bottom when you are brushing with too much pressure. Overall this toothbrush provides a more efficient brush while making it an easier experience.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Sleek Clean Toothbrush
on September 11, 2025
Posted by: Sapalmer88
[This review was collected as part of a promotion.] I received the Philips Sonicare 6400 Rechargeable Toothbrush through the Stellar Product Testing Panel, and I was genuinely excited to give it a try—especially since it had been quite a while since I last used an electric toothbrush.
Right out of the box, I was impressed by the sleek, modern design and the matte black finish. The button layout is clean and intuitive, and the charging process was simple. The charger itself is compact and doesn’t take up much space, which is a plus. I also appreciated that a full charge lasts a long time.
Using the toothbrush took a little getting used to—the vibrating head felt different at first, but I adjusted quickly. I mostly used the whitening mode, which I found effective. The built-in timer is a great feature, though I wish there were a pause button for moments when you need to stop mid-brush without resetting the timer.
While the toothbrush performs well, I found the handle could benefit from more ergonomic features. A grippier material around the base would help, as I occasionally felt like I might drop it. It’s also slightly bottom-heavy, which adds to that sensation. The brush head itself is quite small—I personally would prefer a slightly larger size for better coverage.
I did try the companion app, but didn’t find it essential. Since I already follow a consistent dental hygiene routine, I didn’t feel the need to track my brushing habits digitally.
My teeth felt noticeably clean after each use, which is the most important part. However, I wish the brush offered better tongue-cleaning features. The bristles were a bit too soft to feel effective in that area.
I really like this toothbrush. It delivers a thorough clean and has some great features, but I’d love to see improvements in the handle design and tongue-cleaning capabilities.
Right out of the box, I was impressed by the sleek, modern design and the matte black finish. The button layout is clean and intuitive, and the charging process was simple. The charger itself is compact and doesn’t take up much space, which is a plus. I also appreciated that a full charge lasts a long time.
Using the toothbrush took a little getting used to—the vibrating head felt different at first, but I adjusted quickly. I mostly used the whitening mode, which I found effective. The built-in timer is a great feature, though I wish there were a pause button for moments when you need to stop mid-brush without resetting the timer.
While the toothbrush performs well, I found the handle could benefit from more ergonomic features. A grippier material around the base would help, as I occasionally felt like I might drop it. It’s also slightly bottom-heavy, which adds to that sensation. The brush head itself is quite small—I personally would prefer a slightly larger size for better coverage.
I did try the companion app, but didn’t find it essential. Since I already follow a consistent dental hygiene routine, I didn’t feel the need to track my brushing habits digitally.
My teeth felt noticeably clean after each use, which is the most important part. However, I wish the brush offered better tongue-cleaning features. The bristles were a bit too soft to feel effective in that area.
I really like this toothbrush. It delivers a thorough clean and has some great features, but I’d love to see improvements in the handle design and tongue-cleaning capabilities.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Fresh and clean
on September 10, 2025
Posted by: Replacement
[This review was collected as part of a promotion.] Using this brush left my mouth fresh and clean. Love that the toothbrush isn’t heavy compared to other brands. Love the sensitivity of the brush head, it was really soft. My gums are super sensitive and this brush was more gentle than my manual toothbrush. Overall I love everything about it. The feel, the way it leaves your mouth fresh and clean after brushing with it it feels like getting out of the dentist. I received this product from the Stellar Product Testing Panel. Also I got 8 extra brush heads with the product. Totally in love and will totally recommend it to everyone I know.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Really awesome Room for improvement
on September 3, 2025
Posted by: Care
[This review was collected as part of a promotion.] First impression I got on this toothbrush that was part of Stellar’s Product Testing Panel, I really love how sleek and easy the brush is to use and it feels very futuristic. It’s disappointing that there was no block to be able to charge the toothbrush, it gives you a cord with a regular USB connection. With everything moving to USB Type C connections, I had to go out and buy a regular USB block because all I had were Type C blocks. I also would have loved a quick start guide for the toothbrush because there are a lot of indicators you need to be aware of. For example, if you use too much pressure the toothbrush will give you vibrations and visual feedback. When I first used it that startled me and I wasn’t sure why it was doing that. Now I know and love that it alerts me when I am using too much pressure. I also would have loved some sort of direction to the app, the current QR code goes to the toothbrush website but not directly to download the app.
In general the app was easy to sync to the toothbrush and use. I’m excited to continue using the toothbrush and interested in the different settings. I would love some more info on when to use the different settings.
I really like the black design of the toothbrush, but I would love a toothbrush head that matched the black OR bright vibrant colors to rotate. Right now the white feels like it doesn’t match the toothbrush.
Lastly the carrying case is a nice touch, a little bulky but the protection is appreciated, that paired with the brush head protector, it feels like my toothbrush will stay clean even when traveling.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent Electric Toothbrush
on September 2, 2025
Posted by: kgmom
[This review was collected as part of a promotion.] I am absolutely in love with this toothbrush. I have an older model Philips toothbrush and this is a wonderful upgrade for me. The design is very sleek and modern and coordinates well with our bathroom decor. The travel case is also a lot slimmer than my prior Sonicare's case which will make for much more efficient packing and travelling. After using this toothbrush my teeth feel like I've just left the dentist's office. The integrated app was new for me but the setup was smooth and effortless. I really like that the app helps to influence better brushing habits (honestly I wish I had this for my kids!). The brush also has built in timers and sensors to track time spent on each section of your mouth and to avoid too much pressure when brushing. My favorite feature of the toothbrush is definitely the different intensities. I have extremely sensitive gums and finding a toothbrush can be very difficult for me sometimes. The sensitive setting is perfect for helping to reduce inflammation without further irritating my gums. I have no complaints about this toothbrush and would definitely recommend trying it! Thanks to Stellar Product Testing Panel for providing this brush for me to review!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Perfect for sensitive teeth
on September 2, 2025
Posted by: Sea22
[This review was collected as part of a promotion.] I absolutely love this toothbrush. I’ve been looking for a replacement for my electric toothbrush for a while, and wasn’t sure where to start. I received this toothbrush as part of the Stellar product testing panel, and I’m so grateful for it.
I have sensitive teeth and gum recession and need a toothbrush where I can control the speed and it has a soft enough head to not aggravate my mouth. This toothbrush was extremely gentle yet got my mouth very clean. Even my dentist made a comment about how clean my teeth were.
I like that there’s different functions for whitening as well as cleaning. I also like how it looks and is very aesthetically pleasing on my countertop.
I have sensitive teeth and gum recession and need a toothbrush where I can control the speed and it has a soft enough head to not aggravate my mouth. This toothbrush was extremely gentle yet got my mouth very clean. Even my dentist made a comment about how clean my teeth were.
I like that there’s different functions for whitening as well as cleaning. I also like how it looks and is very aesthetically pleasing on my countertop.
I would recommend this to a friend!
Written by a customer while visiting philips.com