Customer reviews from philips.com
Philips Sonicare - 5700 Electric Toothbrush - Next-Generation Sonicare Technology, Pressure Sensor, 6 Brushing Settings - Black
Average customer rating
4.5 out of 5
4.5
(188 Reviews)
Open Ratings Snapshot
Rating breakdown 188 reviews
5 Stars
124
4 Stars
45
3 Stars
13
2 Stars
3
1 Star
3
93%of customers recommend this product. 
(
152 out of 164
)
Best Buy Privacy Policy
Customer Reviews for Philips Sonicare - 5700 Electric Toothbrush - Next-Generation Sonicare Technology, Pressure Sensor, 6 Brushing Settings - Black
Customer Rating
5 out of 5
5
on September 14, 2026
Posted by: Mr Pat
Verified Purchase:Yes
[This review was collected as part of a promotion.] love them!! And my dentist loves what they do for my teeth
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Easy to use
on September 13, 2026
Posted by: OakCm
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love Phillips Sonicare toothbrushes. This is our third set and we still love them. They last for years!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Good, but buildup issue on button.
on September 11, 2026
Posted by: Baking_Soda
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the toothbrush, but (a) I'd like about 15 seconds more on the entire brush cycle, and (b) the brush does not deal well when I brush with baking soda. When I finish brushing I rinse the handle and put it up to charge — or sometimes just standing by the sink. After a few weeks, I noticed that there was a small build-up around the button. I used a toothpick to get most of it out. All I can think is that the baking soda (vs a toothpaste) doesn't rinse easily from the barrel.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Bad performance in spite of good reviews
on August 22, 2026
Posted by: Toothless in Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not so good. I’ve had three DiamondClean which gave superior performance in terms of gum health and cleaning results. Very disappointed since I tried to get warrramty coverage on my last DiamondClean and was denied. Had the agent drop the my request completely. Never called me back.
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Great toothbrush
on August 21, 2026
Posted by: SETI⁷
Verified Purchase:Yes
[This review was collected as part of a promotion.] Phillips has always made amazing toothbrushes. We have been using them for perhaps 35 years. This model is a little clumsy with the voltage converter at the outlet but it's good to only have low (safe) voltage in the bathroom. It offers 3 types of brushing; 1 is to light, 1 is very aggressive, and 1 is just right. Occasionally I may want to get agressive with my gums and use that setting. It is amazing how they make these brushes waterproof but with this one it's a little hard to find on/off switch while it's in your mouth.. Phillips has always had well engineered battery charging & battery life. Overall, it's a great product that is safe, effective and will last for years.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Philips Sonicare 5700 Rechargeable Toothbrush
on August 19, 2026
Posted by: Topgun01
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am enjoying my Phillips Sonicare 5700 rechargeable toothbrush. It has 3 levels of vibration. I like the feeling it gives as it vibrates and massages the gums as I clean my teeth. I hardly use any toothpaste to clean my teeth. It has a pressure sensor, 2 modes times 3 intensities. This is a great product!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Long time user
on August 17, 2026
Posted by: Andy C.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been a Sonicare user for over 15 years and I like the way it cleans my teeth & gums and so does my dentist.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Great while it worked
on August 4, 2026
Posted by: DebGrif
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It worked great t first, bit It stopped working after 30 days
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris SyrmopoulosPhilips Consumer CareAugust 4, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue.

Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare.

Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon!

Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
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