Customer reviews from philips.com
Philips Sonicare - 5700 Series Rechargeable Electric Toothbrush - Black
Average customer rating
4.6
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
109
4 Stars
42
3 Stars
11
2 Stars
2
1 Star
0
95%of customers recommend this product.
(
144 out of
152)
Customer Reviews for Philips Sonicare - 5700 Series Rechargeable Electric Toothbrush - Black
Customer Rating
4
Cleans my teeth well and battery lasts long
on September 1, 2025
Posted by: LacyV
[This review was collected as part of a promotion.] I received this product as part of the Stellar Product Testing Panel. I really like this toothbrush! It stays charged for a long time and it cleans my teeth well. It buzzes to help tell you when to change "sections" to get the best brush in the cycle. My teeth always feel clean after using it and my gums (which are on the sensitive side) don't hurt at all. The only thing I don't love is that the brush head is small and not really strong enough to clean my tongue, so I'm using a scraper to make sure it feels clean, too. Overall, great product!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Really awesome Room for improvement
on September 3, 2025
Posted by: Care
[This review was collected as part of a promotion.] First impression I got on this toothbrush that was part of Stellar’s Product Testing Panel, I really love how sleek and easy the brush is to use and it feels very futuristic. It’s disappointing that there was no block to be able to charge the toothbrush, it gives you a cord with a regular USB connection. With everything moving to USB Type C connections, I had to go out and buy a regular USB block because all I had were Type C blocks. I also would have loved a quick start guide for the toothbrush because there are a lot of indicators you need to be aware of. For example, if you use too much pressure the toothbrush will give you vibrations and visual feedback. When I first used it that startled me and I wasn’t sure why it was doing that. Now I know and love that it alerts me when I am using too much pressure. I also would have loved some sort of direction to the app, the current QR code goes to the toothbrush website but not directly to download the app.
In general the app was easy to sync to the toothbrush and use. I’m excited to continue using the toothbrush and interested in the different settings. I would love some more info on when to use the different settings.
I really like the black design of the toothbrush, but I would love a toothbrush head that matched the black OR bright vibrant colors to rotate. Right now the white feels like it doesn’t match the toothbrush.
Lastly the carrying case is a nice touch, a little bulky but the protection is appreciated, that paired with the brush head protector, it feels like my toothbrush will stay clean even when traveling.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Sleek Clean Toothbrush
on September 11, 2025
Posted by: Sapalmer88
[This review was collected as part of a promotion.] I received the Philips Sonicare 6400 Rechargeable Toothbrush through the Stellar Product Testing Panel, and I was genuinely excited to give it a try—especially since it had been quite a while since I last used an electric toothbrush.
Right out of the box, I was impressed by the sleek, modern design and the matte black finish. The button layout is clean and intuitive, and the charging process was simple. The charger itself is compact and doesn’t take up much space, which is a plus. I also appreciated that a full charge lasts a long time.
Using the toothbrush took a little getting used to—the vibrating head felt different at first, but I adjusted quickly. I mostly used the whitening mode, which I found effective. The built-in timer is a great feature, though I wish there were a pause button for moments when you need to stop mid-brush without resetting the timer.
While the toothbrush performs well, I found the handle could benefit from more ergonomic features. A grippier material around the base would help, as I occasionally felt like I might drop it. It’s also slightly bottom-heavy, which adds to that sensation. The brush head itself is quite small—I personally would prefer a slightly larger size for better coverage.
I did try the companion app, but didn’t find it essential. Since I already follow a consistent dental hygiene routine, I didn’t feel the need to track my brushing habits digitally.
My teeth felt noticeably clean after each use, which is the most important part. However, I wish the brush offered better tongue-cleaning features. The bristles were a bit too soft to feel effective in that area.
I really like this toothbrush. It delivers a thorough clean and has some great features, but I’d love to see improvements in the handle design and tongue-cleaning capabilities.
Right out of the box, I was impressed by the sleek, modern design and the matte black finish. The button layout is clean and intuitive, and the charging process was simple. The charger itself is compact and doesn’t take up much space, which is a plus. I also appreciated that a full charge lasts a long time.
Using the toothbrush took a little getting used to—the vibrating head felt different at first, but I adjusted quickly. I mostly used the whitening mode, which I found effective. The built-in timer is a great feature, though I wish there were a pause button for moments when you need to stop mid-brush without resetting the timer.
While the toothbrush performs well, I found the handle could benefit from more ergonomic features. A grippier material around the base would help, as I occasionally felt like I might drop it. It’s also slightly bottom-heavy, which adds to that sensation. The brush head itself is quite small—I personally would prefer a slightly larger size for better coverage.
I did try the companion app, but didn’t find it essential. Since I already follow a consistent dental hygiene routine, I didn’t feel the need to track my brushing habits digitally.
My teeth felt noticeably clean after each use, which is the most important part. However, I wish the brush offered better tongue-cleaning features. The bristles were a bit too soft to feel effective in that area.
I really like this toothbrush. It delivers a thorough clean and has some great features, but I’d love to see improvements in the handle design and tongue-cleaning capabilities.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Amazing
on September 13, 2025
Posted by: MD2083
[This review was collected as part of a promotion.] I got this product free in exchange for my honest review from the stellar review program. I absolutely love this Phillips SonicCare, rechargeable toothbrush. I’ve never had an electric toothbrush before so it took a little bit of getting used to but now that I am, I’m not sure I can live without it. This toothbrush comes with two different modes as well as three different intensity levels. It also has a feature that turns off the toothbrush when you have reached your two-minute limit, as well as a feature that lights up a purple ring on the bottom when you are brushing with too much pressure. Overall this toothbrush provides a more efficient brush while making it an easier experience.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Tron g
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing but battery doesn’t last as long as my previous devices.
Written by a customer while visiting philips.com
Customer Rating
5
So great buy buy buy!
on February 15, 2026
Posted by: icedcoffee
from south carolina
Gender:Female
I went from the 4100 toothbrush to this one and it is awesome. I think lots of iced coffee so i whitening my teeth a lot and this toothbrush and even the sonicare 4100 is great! Def an upgrade also so glad i am blessed to be buying this.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sundance70
Verified Purchase:Yes
[This review was collected as part of a promotion.] Long Lasting Battery , The Brush That Came With The Product Is A Bit Soft will Look For A Firmer Brush To Help With Plaque
Written by a customer while visiting philips.com
Posted by: GJ skidoo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had a sonicare toothbrush for over 10 years before it finally wore out. The new brush is even better. Great product, with great battery life!
Written by a customer while visiting philips.com