Customer reviews from philips.com
Philips Sonicare - 7100 Electric Toothbrush - Next-Generation Sonicare Technology, 12 Brushing Settings, Travel Case - Black
Average customer rating
4.5
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
72
4 Stars
22
3 Stars
3
2 Stars
1
1 Star
4
95%of customers recommend this product.
(
81 out of
85)
Customer Reviews for Philips Sonicare - 7100 Electric Toothbrush - Next-Generation Sonicare Technology, 12 Brushing Settings, Travel Case - Black
Posted by: Zebr12
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was excited to try the Series 7100, but it wasn't worth the extra cost for me. The cleaning doesn't feel much different from other Sonicare brushes I've used, and the app adds very little value beyond confirming you've brushed for the recommended time.
I was also disappointed that it only comes with a USB charger, which isn't very convenient. Thankfully, it works with my older Sonicare plug charger.
Overall, it's a good toothbrush, but I could have bought a cheaper Sonicare model and been just as happy.
Written by a customer while visiting philips.com
Posted by: CHAP123!
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth feel so clean!! I can not believe the improvements in the electric tooth brushes from years ago.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Tulipmagnolia
Verified Purchase:Yes
[This review was collected as part of a promotion.] My older Phillips electric toothbrush was in need of replacement and i am glad I found this newer model. It does a great job, as expected, and the newly designed brush heads are great. My mouth and my teeth and gums always feel refreshed after brushing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sergula
Verified Purchase:Yes
This toothbrush works perfectly. I like the different features.
Written by a customer while visiting philips.com
Posted by: donotspamme
Verified Purchase:Yes
[This review was collected as part of a promotion.] I already provided a lengthy and detailed review for the 5 star rating I gave you. Maybe you're asking for another review because you didn't like the 5 stars.
Response from philips.comBy Alexandros, Global 247, April 28, 2026
Hello there.
Thank you for your message, and please accept our apologies for any confusion. The follow‑up request you received is part of an automated review process and isn’t triggered by the rating you gave, we truly appreciate your 5‑star review and the time you already took to share detailed feedback.
Your input is valuable to us, and there’s absolutely no expectation to submit another review unless you wish to.
Always feel free to reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
Best regards,
Philips Consumer Care
Thank you for your message, and please accept our apologies for any confusion. The follow‑up request you received is part of an automated review process and isn’t triggered by the rating you gave, we truly appreciate your 5‑star review and the time you already took to share detailed feedback.
Your input is valuable to us, and there’s absolutely no expectation to submit another review unless you wish to.
Always feel free to reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Good product; poor rushed travel case design.
on April 8, 2026
Posted by: SoManik
I have owned quite a few in this range over the past 25 years; With each iteration not as well-designed as the previous. In this iteration, the model is accompanied by 2 G3 brush heads. But the travel case (USB Chargable) does not allow any brush head to fit properly.
Written by a customer while visiting philips.com
Customer Rating
1
Toothbrush is great, Phillips brand name, not
on March 25, 2026
Posted by: SadSmile
I have always gone to Phillips electric toothbrushes. When you order two toothbrushes bundled together wouldn't you think they would each come with the same accessories? Was incredibly disappointed in Phillips as a brand that they only offered one rechargeable traveling case instead of one for each toothbrush. Poor business just to make more money.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 26, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
has settings you can pick which one works for you
on March 23, 2026
Posted by: Zume
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A great product. You can never go wrong with a Philips.
I would recommend this to a friend!
Written by a customer while visiting philips.com