Customer reviews from philips.com
Philips Sonicare - 7100 Electric Toothbrush - Next-Generation Sonicare Technology, 12 Brushing Settings, Travel Case - Black
Average customer rating
4.5
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
75
4 Stars
23
3 Stars
6
2 Stars
1
1 Star
5
94%of customers recommend this product.
(
83 out of
88)
Customer Reviews for Philips Sonicare - 7100 Electric Toothbrush - Next-Generation Sonicare Technology, 12 Brushing Settings, Travel Case - Black
Posted by: defnotarobot
Verified Purchase:Yes
[This review was collected as part of a promotion.] Word of caution, if you get this you’ll never go back to manual toothbrushing again.
Written by a customer while visiting philips.com
Posted by: Leopardeyes72
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the fact that it's smaller but the battery life on this one is terrible doesn't last like my last Phillips not impressed.
Written by a customer while visiting philips.com
Posted by: SalemSue
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] With two handles and wifi connected heads there's no "fighting" over our preferred settings. Gentle versus firm etc. Makes for harmony in the bathroom.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Burro2003
Verified Purchase:Yes
[This review was collected as part of a promotion.] This my third Sonicare toothbrush and I am hooked. I really like this model. It is more compact and easier to travel with.
Written by a customer while visiting philips.com
Customer Rating
4
Have seen improvement in my gums since using
on September 4, 2026
Posted by: CatGrin
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't regret getting this particular toothbrush as it was recommended for my age/teeth/gums. I've already seen an improvement in gum recession since switching to the Philips 7300 after using a less expensive/less powerful brand. HOWEVER, this toothbrush stresses me out. I feel like I'm in a race to add additional teeth to the cleaning format in the allotted time. I like that it vibrates to tell you when to switch from one section to another. That's all well and good but it does not allow for enough sections. You give me 8 sections when there should be 10-12.
Top Left outward facing, Top Right outward facing
Top Left inward facing, Top Right inward facing
Bottom Left outward facing, Bottom Right outward facing
Bottom Left inward facing, Botton Right inward facing
Boom - turns off!
When am I supposed to brush the tops of the molars on the upper left and right, and the tops of the molars on the bottom left and right?
Yes, yes....I can just turn the darn thing on again for two to four more sections. But you design and manufacture toothbrushes to make brushing more effective, AND simpler and rhythmic. How about realistic?
Top Left outward facing, Top Right outward facing
Top Left inward facing, Top Right inward facing
Bottom Left outward facing, Bottom Right outward facing
Bottom Left inward facing, Botton Right inward facing
Boom - turns off!
When am I supposed to brush the tops of the molars on the upper left and right, and the tops of the molars on the bottom left and right?
Yes, yes....I can just turn the darn thing on again for two to four more sections. But you design and manufacture toothbrushes to make brushing more effective, AND simpler and rhythmic. How about realistic?
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
New button design does not work
on August 27, 2026
Posted by: Good Morning Teeth
Gender:Female
I have been using Sonicare toothbrushes for years. Unfortunately, they die and you have to get another one. Well, they changed the buttons on this new model. They are imbedded in the handle - sort of like they are flush (they don't stick out - not even a little). When I first got it, I had a really hard time finding the button with my thumb because there was no tactile feeling for it (like on previous models). Now, after almost 2 months of using it, the button barely works. I think toothpaste has gotten inside it - I don't know - but it is so hard to press the button to start it. It's a good thing it stops on its own, because I can't press it to stop it myself. And forget trying to change the mode - those buttons are impossible.
Please bring back the old button design!!!!!
Please bring back the old button design!!!!!
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, August 28, 2026
Hello there!
Thank you for your feedback and for being a longtime Sonicare user. We appreciate your comments about the design. We're sorry to hear you're having trouble with the new button design. If residue buildup is affecting the button's responsiveness, we recommend gently cleaning the area with a soft, damp cloth.
If the problem persists, please consider reaching out to us via one of our social media channels. We would like to look into your case and ensure a prompt resolution for your issue.
We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help.
Best regards,
Philips Consumer Care
Thank you for your feedback and for being a longtime Sonicare user. We appreciate your comments about the design. We're sorry to hear you're having trouble with the new button design. If residue buildup is affecting the button's responsiveness, we recommend gently cleaning the area with a soft, damp cloth.
If the problem persists, please consider reaching out to us via one of our social media channels. We would like to look into your case and ensure a prompt resolution for your issue.
We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Great brush, poor travel accessories.
on August 23, 2026
Posted by: Phillips2
Toothbrush itself does the well, teeth feel nice after the cleaning. What made me give a 3 star review is the travel case - the case is not convenient for carrying supplies. All that fits in it is the toothbrush and one brush head (without the cover on it). At minimum, it should be able to carry toothbrush, brush head with cover on, and the charging cord. Our previous Phillips travel case carried the brush, two brush heads with cover on, and the charging cord. The lack of space with this travel case is disappointing/inconvenient.
Written by a customer while visiting philips.com
Posted by: Gypsydoodlebug
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really love it except I’m having a hard time turning it on. It takes a few minutes to get it to turn on the button doesn’t seem to work right.
Written by a customer while visiting philips.com