Customer reviews from philips.com
Philips Sonicare - 7100 Electric Toothbrush - Next-Generation Sonicare Technology, 12 Brushing Settings, Travel Case - Black
Average customer rating
4.6 out of 5
4.6
(101 Reviews)
Open Ratings Snapshot
Rating breakdown 101 reviews
5 Stars
72
4 Stars
22
3 Stars
3
2 Stars
1
1 Star
3
95%of customers recommend this product. 
(
81 out of 85
)
Best Buy Privacy Policy
Customer Reviews for Philips Sonicare - 7100 Electric Toothbrush - Next-Generation Sonicare Technology, 12 Brushing Settings, Travel Case - Black
Customer Rating
5 out of 5
5
The product has great features.
on August 11, 2026
Posted by: WaitedTooLongToPurchase
Verified Purchase:Yes
[This review was collected as part of a promotion.] We finally decided to purchase these toothbrushes after months of looking at the display. BEST decision we’ve made! They’re so easy to use, keep their charge and give a clean that you can feel. I highly recommend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Excellent cleaning!
on August 6, 2026
Posted by: Burns26
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush really cleans! I have enjoyed using it for about two months now and feel a noticeable cleaner feeling to my teeth. The only thing I'd like to change is the timing of the cycles: my previous toothbrush would signal at the end of 30 seconds, four times, making it convenient to brush four quadrants of teeth. This brush signals every 20 seconds eight times, so I can still do four quadrants but have to remember to do two cycles each. Not a significant problem!
Written by a customer while visiting philips.com
Customer Rating
2 out of 5
2
App fails in the middle of brushing.
on August 6, 2026
Posted by: OCD 4 dental
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush is a true example of Overkill. It does everything but not consistently and the connection to the app fails in the middle of every brushing. Not worth the price.
No, I would not recommend this to a friend.
User submitted photo
User submitted photo
User submitted photo
Response from philips.comBy Dimitris SyrmopoulosPhilips Consumer CareAugust 10, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue.

Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare.

Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon!

Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Works well
on August 5, 2026
Posted by: BeckyD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m happy with my toothbrush. It does what it says, I brush 2 to 3 times daily and my teeth feel very clean and slowly whitening.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Love the four different settings.
on August 5, 2026
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would recommend this toothbrush to anyone. I like how it beeps to let me know when to move to another location. I had thought with my regular old toothbrush that I was brushing long enough and now realize I wasn't. The Sonic care cleans very well. I really like the four different settings that determine how long you brush depending on what you are trying to achieve for example gum work, whitening etc.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
on August 1, 2026
Posted by: Schmoo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am not good at these kind of things but...this is the most amazing tooth brush I've ever used. My teeth feel like they have been polished after every time I brush.
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
Done with Phillips Sonicare
on July 31, 2026
Posted by: @ 5 Forks
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used once then it died. Toothbrush would not reset or hard reset. I returned it immediat and will purchase an Oral B. This is the third Phillips Sonicare toothbrush that has failed me. At least I got about 2 years out of my other Sonicares. No more.
Response from philips.comBy Dimitris SyrmopoulosPhilips Consumer CareAugust 3, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue.

Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare.

Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon!

Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
The product is ok. Glad I bought it on sale.
on July 14, 2026
Posted by: SteveC1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush is ok.
I’m not sure about the different settings, particularly the whitening setting. Ii brushes your teeth for 3’more seconds, but it doesn’t whiten your teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Showing 1-8 of 101 results 
1 2 3 4 5 ... 13 >>