Customer reviews from philips.com
Philips Sonicare - 7100 Electric Toothbrush - Next-Generation Sonicare Technology, 12 Brushing Settings, Travel Case - Black
Average customer rating
4.6
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
67
4 Stars
21
3 Stars
3
2 Stars
0
1 Star
2
96%of customers recommend this product.
(
78 out of
81)
Customer Reviews for Philips Sonicare - 7100 Electric Toothbrush - Next-Generation Sonicare Technology, 12 Brushing Settings, Travel Case - Black
Posted by: donotspamme
Verified Purchase:Yes
[This review was collected as part of a promotion.] I already provided a lengthy and detailed review for the 5 star rating I gave you. Maybe you're asking for another review because you didn't like the 5 stars.
Response from philips.comBy Alexandros, Global 247, April 28, 2026
Hello there.
Thank you for your message, and please accept our apologies for any confusion. The follow‑up request you received is part of an automated review process and isn’t triggered by the rating you gave, we truly appreciate your 5‑star review and the time you already took to share detailed feedback.
Your input is valuable to us, and there’s absolutely no expectation to submit another review unless you wish to.
Always feel free to reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
Best regards,
Philips Consumer Care
Thank you for your message, and please accept our apologies for any confusion. The follow‑up request you received is part of an automated review process and isn’t triggered by the rating you gave, we truly appreciate your 5‑star review and the time you already took to share detailed feedback.
Your input is valuable to us, and there’s absolutely no expectation to submit another review unless you wish to.
Always feel free to reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
This toothbrush is a little too small
on April 16, 2024
Posted by: Mara Lago
Gender:Female
[This review was collected as part of a promotion.] I like more surface area on my brush head, this one is too small. It's fairly good at reaching those back corners, but too small to get a good brush on the tongue. It's also a little annoying because it stops working randomly for blips and its frustrating to get in a good rhythm and have it pause and halt brushing momentarily. I'd rather use my manual toothbrush.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: jaytro
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like how clean my teeth feel after using this toothbrush. I like that it has many different settings and that it tracks my brushing sessions. What I don't like is when I extend my brushing session, after the initial brushing is complete (only for a 20 seconds or so because I use some of the time to clean my mouthguard), it make it seem like i have an incomplete session. I also don't like that I can't connect to the toothbrush while it's charging.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great toothbrush with many features
on April 15, 2024
Posted by: Cori7
Gender:Female
[This review was collected as part of a promotion.] This toothbrush does a great job at getting your teeth clean. Love the different ways to personalize your brushing. Like the pressure sensor to make sure that you aren’t brushing too hard. Great battery life. Love the timer that lets you know when to brush in a different area and when your time is up. The app is great too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Product is good but…
on April 15, 2024
Posted by: Grandma of 13
Gender:Female
[This review was collected as part of a promotion.] I received this product as part of a compensated study. I like the design very much, it fits my bathroom shelf nicely. The levels are ok, but very intense especially for a first time user. I finally was able to find the level I was able to tolerate and am satisfied now. I would recommend this item with the caveat of using with care due to the intensity. Overall good product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Sonicare Quality At An Affordable Price
on April 15, 2024
Posted by: luvmeeshee
Gender:Female
[This review was collected as part of a promotion.] I received the product for free as part of a product test; however, as a long time Sonicare user this is the best lower-cost toothbrush in their line for the quality product you receive. I appreciate the slightly smaller brush handle of the device and the charging is as simple as ever. The travel case protects and charges which is a bonus for travelers. I also liked the app connectivity to track my brushing and keep an eye out for when I need to replace the brush head. For those looking for a quality Sonicare toothbrush at a more affordable price, I fully recommend this toothbrush!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Teeth feel cleaner, longer
on April 15, 2024
Posted by: tattooeddoll
Gender:Female
[This review was collected as part of a promotion.] I love the different functions of this Sonicare model. I mostly use the "White" feature. I do think there is a slight difference in the whiteness of my teeth. I find that my teeth feel clean for a longer period of time now also, even after eating. I've removed 1 star because I have dental work between my 2 front teeth to fill a gap, and I get a little nervous that the vibration will be strong enough to loosen the fillings. So far they haven't, but I still get scared. I received the product for free as part of a product test.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great features and app
on April 15, 2024
Posted by: Klemp
Gender:Female
[This review was collected as part of a promotion.] Like the digital app that provides feedback on the quality of my brushing as well as the tracking as to how many times I'm brushing a day. The app also helps me ensure that I am covering all quadrants that I brush and gives each quadrant adequate time spent on it.
I would recommend this to a friend!
Written by a customer while visiting philips.com