Customer reviews from philips.com
Philips Sonicare - 7100 Electric Toothbrush - Next-Generation Sonicare Technology, 12 Brushing Settings, Travel Case - Black
Average customer rating
4.6
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
59
4 Stars
20
3 Stars
2
2 Stars
0
1 Star
2
96%of customers recommend this product.
(
74 out of
77)
Customer Reviews for Philips Sonicare - 7100 Electric Toothbrush - Next-Generation Sonicare Technology, 12 Brushing Settings, Travel Case - Black
Customer Rating
1
Toothbrush is great, Phillips brand name, not
on March 25, 2026
Posted by: SadSmile
I have always gone to Phillips electric toothbrushes. When you order two toothbrushes bundled together wouldn't you think they would each come with the same accessories? Was incredibly disappointed in Phillips as a brand that they only offered one rechargeable traveling case instead of one for each toothbrush. Poor business just to make more money.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 26, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: donotspamme
Verified Purchase:Yes
[This review was collected as part of a promotion.] I already provided a lengthy and detailed review for the 5 star rating I gave you. Maybe you're asking for another review because you didn't like the 5 stars.
Response from philips.comBy Alexandros, Global 247, April 28, 2026
Hello there.
Thank you for your message, and please accept our apologies for any confusion. The follow‑up request you received is part of an automated review process and isn’t triggered by the rating you gave, we truly appreciate your 5‑star review and the time you already took to share detailed feedback.
Your input is valuable to us, and there’s absolutely no expectation to submit another review unless you wish to.
Always feel free to reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
Best regards,
Philips Consumer Care
Thank you for your message, and please accept our apologies for any confusion. The follow‑up request you received is part of an automated review process and isn’t triggered by the rating you gave, we truly appreciate your 5‑star review and the time you already took to share detailed feedback.
Your input is valuable to us, and there’s absolutely no expectation to submit another review unless you wish to.
Always feel free to reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for bringing this to our attention — we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great toothbrush with many features
on April 15, 2024
Posted by: Cori7
Gender:Female
[This review was collected as part of a promotion.] This toothbrush does a great job at getting your teeth clean. Love the different ways to personalize your brushing. Like the pressure sensor to make sure that you aren’t brushing too hard. Great battery life. Love the timer that lets you know when to brush in a different area and when your time is up. The app is great too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Product is good but…
on April 15, 2024
Posted by: Grandma of 13
Gender:Female
[This review was collected as part of a promotion.] I received this product as part of a compensated study. I like the design very much, it fits my bathroom shelf nicely. The levels are ok, but very intense especially for a first time user. I finally was able to find the level I was able to tolerate and am satisfied now. I would recommend this item with the caveat of using with care due to the intensity. Overall good product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Sonicare Quality At An Affordable Price
on April 15, 2024
Posted by: luvmeeshee
Gender:Female
[This review was collected as part of a promotion.] I received the product for free as part of a product test; however, as a long time Sonicare user this is the best lower-cost toothbrush in their line for the quality product you receive. I appreciate the slightly smaller brush handle of the device and the charging is as simple as ever. The travel case protects and charges which is a bonus for travelers. I also liked the app connectivity to track my brushing and keep an eye out for when I need to replace the brush head. For those looking for a quality Sonicare toothbrush at a more affordable price, I fully recommend this toothbrush!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Teeth feel cleaner, longer
on April 15, 2024
Posted by: tattooeddoll
Gender:Female
[This review was collected as part of a promotion.] I love the different functions of this Sonicare model. I mostly use the "White" feature. I do think there is a slight difference in the whiteness of my teeth. I find that my teeth feel clean for a longer period of time now also, even after eating. I've removed 1 star because I have dental work between my 2 front teeth to fill a gap, and I get a little nervous that the vibration will be strong enough to loosen the fillings. So far they haven't, but I still get scared. I received the product for free as part of a product test.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great features and app
on April 15, 2024
Posted by: Klemp
Gender:Female
[This review was collected as part of a promotion.] Like the digital app that provides feedback on the quality of my brushing as well as the tracking as to how many times I'm brushing a day. The app also helps me ensure that I am covering all quadrants that I brush and gives each quadrant adequate time spent on it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Toothbrush
on April 15, 2024
Posted by: TabW
Gender:Female
[This review was collected as part of a promotion.] I received this product complimentary but all opinions are my own. Overall, I've enjoyed using this toothbrush. It is sleek and modern and a great addition to my oral hygiene routine. There are a few different modes you can choose from depending on your oral care goals. You can use the app to follow along to see what is the best approach for brushing/cleaning each section of your mouth. I used the app the first few times I brushed my teeth, but I don't always bring my phone to the bathroom, so I only used it at the beginning of the process to get acquainted with its features.
I would recommend this to a friend!
Written by a customer while visiting philips.com