Customer reviews from philips.com
Philips Sonicare - 7100 Series Rechargeable Electric Toothbrush - HX7421/06 - Black
Average customer rating
4.7
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
58
4 Stars
19
3 Stars
2
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
74 out of
77)
Customer Reviews for Philips Sonicare - 7100 Series Rechargeable Electric Toothbrush - HX7421/06 - Black
Customer Rating
5
Absolutely love this product and all it’s options!
on April 17, 2024
Posted by: Jezzabelle
from Boston
Gender:Female
[This review was collected as part of a promotion.] I chose 5 stars because I absolutely love this toothbrush. I love how easy it is To use, I love how it connects to the app and you can see your use. I am impressed with the way this product holds a charge. I love how you can choose different settings for each use as well. The only thing I did not like was at times the brush will not connect to the app and the only way to reconnect is to put on the charger and take off. Other than that, I would highly recommend this product to all my friends and family!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: BMF!!!
Verified Purchase:Yes
[This review was collected as part of a promotion.] As a dentist, I know a good product when I see it. This is excellent!
Written by a customer while visiting philips.com
Posted by: JayBird1545
from Atlanta, ga
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had several different models of this brush and I must say this one tops them all. I’ve never had my teeth look and feel this clean! I would definitely recommend this model to anybody I know!
Written by a customer while visiting philips.com
Posted by: jaytro
from Lancaster, Pa.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like how clean my teeth feel after using this toothbrush. I like that it has many different settings and that it tracks my brushing sessions. What I don't like is when I extend my brushing session, after the initial brushing is complete (only for a 20 seconds or so because I use some of the time to clean my mouthguard), it make it seem like i have an incomplete session. I also don't like that I can't connect to the toothbrush while it's charging.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I Love the New and Improved Sonicare Toothbrush
on March 12, 2026
Posted by: Donalyn
from Mundelein, Il.
Gender:Female
This is my third Sonicare Toothbrush over the last twenty or so years and it is my favorite. There is an App that tracks my usage and provides a visual map of where I should be brushing. Since I am a long-time Sonicare Toothbrush user I set my, I set my brush for the highest intensity and selected clean & gums for my brushing routine. The app shows six sections of the mouth, i.e., top right, top front, top left, bottom left, bottom front, and bottom right. As I brush a banner turns blue to indicate the section that has been brushed. When brushing is complete, the brush automatically goes into gum mode which is a slower with a lighter intensity. The banner turns blue as you guide the brush along the gum line for each section. The brush also monitors the pressure you are applying to your teeth and gums. If you are pressing too hard, the bottom of the toothbrush lights up alerting you to lighten your grip. Too much pressure can damage the enamel and gum tissue. The app not only tracks the daily brushing but it asks you to indicate how many times you flossed, cleaned the tongue, and rinsed with mouthwash for a minute. It really motivates you to brush daily and for the entire time. The app also keeps track of the number of times you have used the brush so it can alert you in three months when it is time to replace the brush head.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: lele2
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the way the toothbrush feels in my mouth. I'm using the Clean setting and I feel like it is doing a thorough job, but never feels harsh. I miss the built in UV sanitizer and case that kept the old brush clean. I do think the new brush style is better than the old version.
Written by a customer while visiting philips.com
Customer Rating
5
has settings you can pick which one works for you
on March 23, 2026
Posted by: Zume
from Dearborn Michigan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A great product. You can never go wrong with a Philips.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Toothbrush is great, Phillips brand name, not
on March 25, 2026
Posted by: SadSmile
from Seattle, WA
I have always gone to Phillips electric toothbrushes. When you order two toothbrushes bundled together wouldn't you think they would each come with the same accessories? Was incredibly disappointed in Phillips as a brand that they only offered one rechargeable traveling case instead of one for each toothbrush. Poor business just to make more money.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, March 26, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com