Customer reviews from us.roborock.com
Roborock - Qrevo Curv 2 Flow Robot Vacuum and Mop, Real-Time Self-Cleaning Roller Mop, Dual Zero-Tangle, AI Obstacle Avoidance - White
Average customer rating
4.3 out of 5
4.3
(61 Reviews)
Open Ratings Snapshot
Rating breakdown 61 reviews
5 Stars
40
4 Stars
11
3 Stars
3
2 Stars
0
1 Star
7
79%of customers recommend this product. 
(
31 out of 39
)
Best Buy Privacy Policy
Customer Reviews for Roborock - Qrevo Curv 2 Flow Robot Vacuum and Mop, Real-Time Self-Cleaning Roller Mop, Dual Zero-Tangle, AI Obstacle Avoidance - White
Customer Rating
5 out of 5
5
Roborock Curv 2 flow
on February 10, 2026
Posted by: CP
I bought this when it came out (Jan 2026). This vacuum is a God send! I have a red Queensland (YES, A LOT OF SHEEDING) and I can set this for cleaning on weekdays (Whie I am at work) and the house is clean when I return. I have a Temperpedic bed and this AI Robot vacuum avoids the plug in under my bed but still maneuvers around to remove dust bunnies. ABSOLUTLY LOVEW THIS VACUUM!
Written by a customer while visiting us.roborock.com
Customer Rating
1 out of 5
1
Terrible at mopping
on February 5, 2026
Posted by: Tej
Biggest drawback for Roborock curv 2 flow is if you don't manually send it to wash the mop every ~20 minutes, it leaves terrible streaks and stripes all over wooden floors—it's really bad.Coming from the Eufy S1 Pro Omni, this is a huge downgrade. The Eufy automatically washes the mop without any user intervention. Roborock seems to know this issue exists (with the current design and only 8 nozzles), but they didn't address it—the mop simply doesn't get wet enough, even at the highest water flow setting. Really disappointing in that regard
No, I would not recommend this to a friend.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Shark vac to Roborock
on February 1, 2026
Posted by: Rockyfan
So far, I’m in love. I came from owning a shark auto empty vacuum to this. The app features are godly. I’m currently playing with it to figure out how all the functions work and how everything is but so far detection is phenomenal and it’s extremely quiet compared to what I had prior. Currently working on figuring out how the deep clean works and it looks impressive. Honestly, I think it does clean better than I do. I do wish I got a little bit closer to the edges, but I think once the AI adapts to my floor plan it should get better.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Great for dog hair
on January 29, 2026
Posted by: scotta
Been using for a couple of months, I have a golden retriever so lots of hair, I have had 0 tangling issues! I run in every 2 to 3 days and cant believe the amount of hair that ends up in the dust bin. with a dog as hairy as mine the dust bin fills up quickly, so far I have just been dumping in not changing the bag. (I need to order bags) The app and mapping is great, the only thing I wish it had was ability to change direction of cleaning. It may have it and I just havent figured it out, I know it will switch directions if you tell it to vacuum room 2X. Initially I tried placing the dock on carpet (even though it said put it on tile or wood) but it would not dock most of the time so moved it to tile in my utility room and works good now. I highly recommend this product
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Best purchase ever!
on January 16, 2026
Posted by: JG59
Game changer, bought this just before Christmas. My floors have never looked so good.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Great Feature !
on January 4, 2026
Posted by: Rosie
I received it as a Christmas gift. I love it. My yorkie and cairn terrier enjoyed watching it go back and forth, barking with excitement.They are very happy dogs. Just wish I could change his name to Rosie. I love the Jetson’s Rosie Robot.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Great so far! Easy set-up and works great!
on December 31, 2025
Posted by: Whitey
Have had this Robot for one week. So far, we love it. The only feature I have not figured out yet is if I can program the order of rooms it goes to (in what sequence). Otherwise, it was very easy to setup, maps extremely fast, and can easily switch floors I use it on as it recognizes which map / floor it's on. Good suction, and it rarely misses any spots. The only issue so far is getting stuck under a low couch, and under edge of a recliner where it goes under but only a few times as the lidar gets jammed.
Written by a customer while visiting us.roborock.com
Customer Rating
1 out of 5
1
Junk Overpriced Product
on December 24, 2025
Posted by: Joeschmo
What a piece of junk. TERRIBLE obstacle/pet avoidance. I have to unplug my airpurifiers and have a doorstopper it constantly beaches itself on. NONE OF THESE EVER MOVE, shouldn’t it learn they’re there?? When vacuuming carpet it only gets whats on top, anything slighlty pressed in is staying. Mopping is meh and very streaky. Takes multiple passes for a decent coverage even at max water amount.
No, I would not recommend this to a friend.
Response from us.roborock.comBy Roborock customer serviceRoborock customer serviceDecember 25, 2025
Hi thanks for your feedback and we are sorry about this device cannot meet your expectation. To better help you, could you please contact our support team and send us a video to show the abnormal behavior? We believe a video could help us know what is wrong and give you a solution.
Written by a customer while visiting us.roborock.com
Showing 9-16 of 61 results 
<< 1 2 3 4 5 ... 8 >>